Cisco Systems CTX 670 manual Deleting an Existing Integration, Alternate Extensions

Page 19

Appendix: Using Alternate Extensions and MWIs

Deleting an Existing Integration

Deleting an Existing Integration

If you want to delete an existing integration (for example, you have replaced the phone system with which Cisco Unity originally integrated), do the following procedure.

To Delete an Existing Integration

Step 1 On the Cisco Unity server, on the Windows Start menu, click Programs > Cisco Unity > Manage Integrations. The UTIM window appears.

Step 2 In the left pane, double-click Unity Server. The existing integrations appear.

Step 3 Click the integration that you want to delete.

Step 4 On the Integration menu, click Delete.

Step 5 Follow the on-screen instructions to assign the subscribers of the deleted phone system integration to another phone system integration.

Step 6 At the prompt to restart the Cisco Unity services, click Yes. The Cisco Unity services restart.

Alternatively, you can restart the Cisco Unity services in UTIM on the Tools menu by clicking Restart

Cisco Unity.

Step 7 If the integration you deleted used voice cards, remove the voice cards from the Cisco Unity server.

Appendix: Using Alternate Extensions and MWIs

Alternate Extensions

In addition to the “primary” extension that you specify for subscribers, you can assign subscribers up to nine alternate extensions. (The primary extension is the one that you assign to each subscriber when you create his or her subscriber account; it is listed on the Subscribers > Subscribers > Profile page.)

Reasons to Use Alternate Extensions

There are several reasons that you may want to specify alternate extensions for subscribers. For example, if you have more than one Cisco Unity server that accesses a single, corporate-wide directory, you may want to use alternate extensions to simplify addressing messages to subscribers at the different locations. With alternate extensions, the number that a subscriber uses when addressing a message to someone at another location can be the same number that the subscriber dials when calling. You may also want to use alternate extensions to:

•Handle multiple line appearances on subscriber phones.

•Offer easy message access on direct calls from a cell phone, home phone, or phone at an alternate work site (assuming that the phone number is passed along to Cisco Unity from these other phone systems). In addition, when such phones are used as alternate extensions, and are set to forward to Cisco Unity, callers can listen to the subscriber greeting, and leave messages for the subscriber just as they would when dialing the primary extension for the subscriber.

Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0

 

OL-4404-07

19

 

 

 

Page 18 Page 20
Image 19
Page 18 Page 20
Contents Task List to Create the Integration Integration TasksPhone System RequirementsTask List to Make Changes to an Integration Task List to Delete an Existing IntegrationCisco Unity Server Integration DescriptionCall Information Integration FunctionalityField Considerations Integrations with Multiple Phone SystemsNumber of Voice Messaging Ports That Will Answer Calls Number of Voice Messaging Ports to InstallTo Program the Toshiba CTX 670 Phone System Programming the Toshiba CTX 670 Phone SystemTo Create an Integration Transfer Type UsageField Setting Selection Control Effect Click Save To Enable Extensions Beginning with Zero Testing the IntegrationTo Set Up the Test Configuration Select New Exchange Subscriber To Test Listening to Messages To Test an External Call with Release TransferTo Test Supervised Transfer To Set Up Supervised Transfer on Cisco UnityTo Delete the Test Subscriber Requirements Integrating a Secondary Server for Cisco Unity FailoverIntegration Description To Set Up the Secondary Server for Failover Setting Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility To Change the Settings for an Integration Changing the Settings for an Existing IntegrationReasons to Use Alternate Extensions Deleting an Existing IntegrationAlternate Extensions To Delete an Existing IntegrationTo Add Administrator-Defined Alternate Extensions Setting Up Alternate ExtensionsHow Alternate Extensions Work Alternate MWIs Setting Up Alternate MWIsTo Modify or Delete Alternate Extensions To Modify or Delete Alternate MWIs To Set Up Alternate MWIs for ExtensionsConvention Description ConventionsOrdering Documentation Obtaining DocumentationCisco.com Product Documentation DVDDocumentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Cisco Technical Support & Documentation Website Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Page OL-4404-07
Top Page Image Contents