Cisco Systems CTX 670 To Set Up Alternate MWIs for Extensions, To Modify or Delete Alternate MWIs

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Appendix: Using Alternate Extensions and MWIs

Alternate MWIs

To enable alternate MWIs for extensions, do the following procedure for each subscriber who needs alternate MWIs.

To Set Up Alternate MWIs for Extensions

Step 1 In the Cisco Unity Administrator, go to the applicable Subscribers > Subscribers > Messages page.

Step 2 Confirm that the Use MWI for Message Notification check box is checked.

Step 3 Click the Add button located beneath the MWI Extensions table to add a row to the table. By default, the first row in the table contains an “X” to indicate the primary extension assigned to a subscriber. If you want one more extension and do not need to activate the MWI on the primary extension, you can also modify the first row.

Step 4 Enter the applicable extension in the Extension field of the table. MWIs are automatically enabled for all rows in the table. When entering characters in the MWI Extensions table, consider the following:

Enter digits 0 through 9. Do not use spaces, dashes, or parentheses.

Enter , (comma) to insert a one-second pause.

Enter # and * to correspond to the # and * keys on the phone.

Step 5 Click the Save icon.

Step 6 Repeat Step 3 through Step 5 as necessary.

Note You can run the Cisco Unity Bulk Import wizard when you want to set up alternate MWIs for multiple subscribers at once.

To change or delete alternate MWIs for extensions, do the following procedure.

To Modify or Delete Alternate MWIs

Step 1 In the Cisco Unity Administrator, go to the applicable Subscribers > Subscribers > Messages page.

Step 2 Do either of the following:

To modify an extension, change the extension in the MWI Extensions table.

To delete extensions, check the check boxes next to the rows that you want to delete in the MWI Extensions table, and then click the Delete button.

Step 3 Click the Save icon.

Step 4 Repeat Step 2 and Step 3 as necessary.

Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0

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Contents Integration Tasks Task List to Create the IntegrationTask List to Delete an Existing Integration RequirementsTask List to Make Changes to an Integration Phone SystemIntegration Functionality Integration DescriptionCall Information Cisco Unity ServerIntegrations with Multiple Phone Systems Field ConsiderationsNumber of Voice Messaging Ports to Install Number of Voice Messaging Ports That Will Answer CallsProgramming the Toshiba CTX 670 Phone System To Program the Toshiba CTX 670 Phone SystemTransfer Type Usage To Create an IntegrationField Setting Selection Control Effect Click Save To Enable Extensions Beginning with Zero Testing the IntegrationTo Set Up the Test Configuration Select New Exchange Subscriber To Test an External Call with Release Transfer To Test Listening to MessagesTo Test Supervised Transfer To Set Up Supervised Transfer on Cisco UnityTo Delete the Test Subscriber Requirements Integrating a Secondary Server for Cisco Unity FailoverIntegration Description Setting Up the Secondary Server for Failover To Set Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility Changing the Settings for an Existing Integration To Change the Settings for an IntegrationTo Delete an Existing Integration Deleting an Existing IntegrationAlternate Extensions Reasons to Use Alternate ExtensionsTo Add Administrator-Defined Alternate Extensions Setting Up Alternate ExtensionsHow Alternate Extensions Work Alternate MWIs Setting Up Alternate MWIsTo Modify or Delete Alternate Extensions To Set Up Alternate MWIs for Extensions To Modify or Delete Alternate MWIsConventions Convention DescriptionProduct Documentation DVD Obtaining DocumentationCisco.com Ordering DocumentationDocumentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Page OL-4404-07