Cisco Systems CTX 670 manual Obtaining Documentation, Cisco.com, Product Documentation DVD

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Appendix: Documentation and Technical Assistance

Obtaining Documentation

Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

For descriptions and URLs of Cisco Unity documentation on Cisco.com, see the About Cisco Unity Documentation. The document is shipped with Cisco Unity and is available at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/about/aboutdoc.htm.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

The Product Documentation DVD is a comprehensive library of technical product documentation on a portable medium. The DVD enables you to access multiple versions of installation, configuration, and command guides for Cisco hardware and software products. With the DVD, you have access to the same HTML documentation that is found on the Cisco website without being connected to the Internet.

Certain products also have .PDF versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Ordering Documentation

Registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0

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Contents Integration Tasks Task List to Create the IntegrationRequirements Task List to Make Changes to an IntegrationTask List to Delete an Existing Integration Phone SystemIntegration Description Call InformationIntegration Functionality Cisco Unity ServerIntegrations with Multiple Phone Systems Field ConsiderationsNumber of Voice Messaging Ports to Install Number of Voice Messaging Ports That Will Answer CallsProgramming the Toshiba CTX 670 Phone System To Program the Toshiba CTX 670 Phone SystemTransfer Type Usage To Create an IntegrationField Setting Selection Control Effect Click Save Testing the Integration To Enable Extensions Beginning with ZeroTo Set Up the Test Configuration Select New Exchange Subscriber To Test an External Call with Release Transfer To Test Listening to MessagesTo Set Up Supervised Transfer on Cisco Unity To Test Supervised TransferTo Delete the Test Subscriber Integrating a Secondary Server for Cisco Unity Failover RequirementsIntegration Description Setting Up the Secondary Server for Failover To Set Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility Changing the Settings for an Existing Integration To Change the Settings for an IntegrationDeleting an Existing Integration Alternate ExtensionsTo Delete an Existing Integration Reasons to Use Alternate ExtensionsSetting Up Alternate Extensions To Add Administrator-Defined Alternate ExtensionsHow Alternate Extensions Work Setting Up Alternate MWIs Alternate MWIsTo Modify or Delete Alternate Extensions To Set Up Alternate MWIs for Extensions To Modify or Delete Alternate MWIsConventions Convention DescriptionObtaining Documentation Cisco.comProduct Documentation DVD Ordering DocumentationReporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Page OL-4404-07
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