Cisco Systems manual Programming the Toshiba CTX 670 Phone System

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Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0

Programming the Toshiba CTX 670 Phone System

answer). For best performance, dedicate certain voice messaging ports for only answering incoming calls, and dedicate other ports for only dialing out. Separating these port functions eliminates the possibility of a collision, in which an incoming call arrives on a port at the same time that Cisco Unity takes the port off-hook to dial out.

The Number of Voice Messaging Ports That Will Only Dial Out, and Not Answer Calls

Ports that will only dial out and will not answer calls can do one or more of the following:

•Notify subscribers by phone, pager, or e-mail of messages that have arrived.

•Turn MWIs on and off for subscriber extensions.

•Make outbound AMIS calls to deliver voice messages from Cisco Unity subscribers to users on another voice messaging system. (This action is available only with the AMIS licensed feature.)

•Make a TRAP connection so that subscribers can use the phone as a recording and playback device in Cisco Unity web applications and e-mail clients.

Typically, these voice messaging ports are the least busy ports.

Caution In programming the phone system, do not send calls to voice messaging ports in Cisco Unity that cannot answer calls (voice messaging ports that are not set to Answer Calls). For example, if a voice messaging port is set only to Dialout MWI, do not send calls to it.

Preparing for Programming the Phone System

Record your decisions about the voice messaging ports to guide you in programming the phone system.

Caution The AMIS Analog Networking feature is not available with the Toshiba CTX 670 integration. The Toshiba CTX 670 phone system uses the “D” DTMF tone as the hang-up tone. The AMIS feature requires the exclusive use of the “D” tone for its handshake routine.

Programming the Toshiba CTX 670 Phone System

If you use programming options other than those supplied in the following procedure, the performance of the integration may be affected.

Do the following procedure.

To Program the Toshiba CTX 670 Phone System

Step 1 On the Toshiba CTX 670 phone system, activate the SMDI port.

Step 2 In System Assignments, set Station Number Digit Length to 10, whether caller ID is used or not.

Note This setting does not affect the extension length on the phones.

Step 3 Confirm that the phones assigned to the voice messaging ports are designated as voice messaging ports on the phone system.

Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0

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Contents Integration Tasks Task List to Create the IntegrationTask List to Delete an Existing Integration RequirementsTask List to Make Changes to an Integration Phone SystemIntegration Functionality Integration DescriptionCall Information Cisco Unity ServerIntegrations with Multiple Phone Systems Field ConsiderationsNumber of Voice Messaging Ports to Install Number of Voice Messaging Ports That Will Answer CallsProgramming the Toshiba CTX 670 Phone System To Program the Toshiba CTX 670 Phone SystemTransfer Type Usage To Create an IntegrationField Setting Selection Control Effect Click Save Testing the Integration To Enable Extensions Beginning with ZeroTo Set Up the Test Configuration Select New Exchange Subscriber To Test an External Call with Release Transfer To Test Listening to MessagesTo Set Up Supervised Transfer on Cisco Unity To Test Supervised TransferTo Delete the Test Subscriber Integrating a Secondary Server for Cisco Unity Failover RequirementsIntegration Description Setting Up the Secondary Server for Failover To Set Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility Changing the Settings for an Existing Integration To Change the Settings for an IntegrationTo Delete an Existing Integration Deleting an Existing IntegrationAlternate Extensions Reasons to Use Alternate ExtensionsSetting Up Alternate Extensions To Add Administrator-Defined Alternate ExtensionsHow Alternate Extensions Work Setting Up Alternate MWIs Alternate MWIsTo Modify or Delete Alternate Extensions To Set Up Alternate MWIs for Extensions To Modify or Delete Alternate MWIsConventions Convention DescriptionProduct Documentation DVD Obtaining DocumentationCisco.com Ordering DocumentationReporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Page OL-4404-07
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