Cisco Systems CTX 670 manual Integrating a Secondary Server for Cisco Unity Failover, Requirements

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Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0

Integrating a Secondary Server for Cisco Unity Failover

Step 3 Click Delete.

Integrating a Secondary Server for Cisco Unity Failover

The Cisco Unity failover feature enables a secondary server to provide voice messaging services when the primary server becomes inactive. For information on installing a secondary server for failover, refer to the applicable Cisco Unity installation guide, available at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html.

For information on failover, refer to the Cisco Unity Failover and Configuration Guide. The Domino version of the guide is available at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/fail/fail401/dom/index.htm. The Exchange version of the guide is available at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/fail/fail401/ex/index.htm.

Requirements

The following components are required to integrate a secondary server:

Phone System

A serial data port for the data link.

A data splitter unit to split the single data link into two serial cables.

Two additional RS-232 serial cables (to be used with the serial cable from the integration of the primary server). With the three serial cables, connect one from the data port in the phone system to the data splitter unit; connect the second from the data splitter unit to the serial port on the primary server; and connect the third from the data splitter unit to the serial port on the secondary server.

Cisco Unity Server

One secondary server for each primary server installed and ready for the integration, as described in the applicable Cisco Unity installation guide and earlier in this integration guide.

The applicable cable configuration for each analog voice messaging port to simultaneously connect the phone system to the corresponding ports on both the primary and the secondary servers. For example, connect port 1 on the phone system with both port 1 on the primary server and port 1 on the secondary server.

A license that enables failover.

Integration Description

The phone system uses a data link to send call information to the primary and secondary servers. The data splitter unit splits the single serial cable into two serial cables, enabling the data link to connect to the primary and secondary servers. The analog voice messaging lines from the phone system provide voice connectivity to the primary and secondary servers. Figure 2 shows the required connections.

Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0

 

OL-4404-07

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Contents Task List to Create the Integration Integration TasksPhone System RequirementsTask List to Make Changes to an Integration Task List to Delete an Existing IntegrationCisco Unity Server Integration DescriptionCall Information Integration FunctionalityField Considerations Integrations with Multiple Phone SystemsNumber of Voice Messaging Ports That Will Answer Calls Number of Voice Messaging Ports to InstallTo Program the Toshiba CTX 670 Phone System Programming the Toshiba CTX 670 Phone SystemTo Create an Integration Transfer Type UsageField Setting Selection Control Effect Click Save Testing the Integration To Enable Extensions Beginning with ZeroTo Set Up the Test Configuration Select New Exchange Subscriber To Test Listening to Messages To Test an External Call with Release TransferTo Set Up Supervised Transfer on Cisco Unity To Test Supervised TransferTo Delete the Test Subscriber Integrating a Secondary Server for Cisco Unity Failover RequirementsIntegration Description To Set Up the Secondary Server for Failover Setting Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility To Change the Settings for an Integration Changing the Settings for an Existing IntegrationReasons to Use Alternate Extensions Deleting an Existing IntegrationAlternate Extensions To Delete an Existing IntegrationSetting Up Alternate Extensions To Add Administrator-Defined Alternate ExtensionsHow Alternate Extensions Work Setting Up Alternate MWIs Alternate MWIsTo Modify or Delete Alternate Extensions To Modify or Delete Alternate MWIs To Set Up Alternate MWIs for ExtensionsConvention Description ConventionsOrdering Documentation Obtaining DocumentationCisco.com Product Documentation DVDReporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Cisco Technical Support & Documentation Website Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Page OL-4404-07