Siemens 2060isdn manual General notes Troubleshooting, Problem Possible cause Remedy

8.12.98 I_KAP06.FM5 Gigaset 2060isdn, Inland: A30853-X210-B101-1-19

General notes

Troubleshooting

A problem is not necessarily caused by a technical defect. You can save yourself time and money by tackling some of the simpler problems yourself.

This troubleshooting chart will help you do just that.

Problem	Possible cause	Remedy
Display is blank	Mobile unit not switched on	Press ON/OFF key
	Battery discharged	Install reserve battery or re-
		charge battery
Line is not seized, no dial tone	Cable not correctly connected	Check that cable is correctly
		connected to base station and
		telephone socket; if necessary
		unplug and reconnect
	Power supply cord not correctly	Check connection between
	connected	base station and 230V mains
		socket; if necessary unplug
		and reconnect
Display shows	ISDN trunk defective	Notify exchange
“Fault”	ISDN cable not connected	Check ISDN connection
Display shows	ISDN channels are in use by oth-	Wait until a channel is free
“External line seized”	er Gigaset users
Display shows	ISDN channels are in use by oth-	Wait until a channel si free
“Network section busy”	er ISDN users
No radio connection to base	Base station not switched on	Check connection between
station, On symbol flashes or		base station and 230V mains
display shows		socket; if necessary unplug
“Searching for station“	or	and reconnect
	base station setting incorrect	Set station selection
	or
	mobile unit not registered	Register mobile unit
Call forwarding cannot be pro-	No multiple subscriber numbers	Enter multiple subscriber
grammed	(MSN) programmed	numbers (system settings)
Mobile unit does not ring	Ringer volume set too low	Adjust ringer volume
	Ring allocation incorrect	Set ring allocation correctly
No incoming calls	Call forwarding is on	Switch off call forwarding, if
	or	applicable
	Call blocking for unwanted calls	Switch off call blocking, if ap-
	is active	plicable

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