Linksys SPA 922, SPA922 manual Multiple Calls on a Multiple Lines SPA941 and SPA942, Muting a Call

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SPA IP Phone

Receiving Calls

Multiple Calls on a Single Line (SPA921 and SPA922)

Multiple calls can be received on a single line.

To access more than one simultaneous call, use the hold and/or conference features.

Multiple Calls on a Multiple Lines (SPA941 and SPA942)

Calls will come into the phone on the first available line.

When a call is incoming, the associated line button will flash and the phone will ring.

If there are multiple lines ringing, caller information for each call will display on the LCD screen.

Special Features

Accessing the Voice Mailbox

Access the voice mailbox by pressing the mailbox button, or by dialing the voicemail extension. To enter the voice mailbox number, see item 8 in Setup. Voice mail service must be available on your voice network.

Figure 3-4: Mailbox button

Muting a Call

Mute the handset, headset or speakerphone by pressing the Mute button. This prevents the person on the active call from hearing what you or someone else in the room is saying.

Figure 3-5: Mute button

To cancel the Mute function, press the Mute button again.

Placing a Call on Hold

Press the hold button to put the active call on hold.

If there is another incoming call, you can now answer the 2nd call or line.

For multiple lines (SPA941 and SPA942), the line button of the call on hold will, by default, flash red.

Figure 3-6: Hold button

Chapter 3: Using Your Phone

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Receiving Calls

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Contents SPA IP Phone Copyright and Trademarks Introduction InstallingUsing Your Phone SPA IP Phone Introduction WelcomeIP Telephony System Overview Installing Assembling the Phone and Connecting to the NetworkAttaching the Desk Stand Mounting the Phone to the WallTurning on the Phone SPA941/942 LCD screen displayUsing the Handset Using Your PhoneUsing the Handset, Speakerphone or Headset Using the SpeakerBasic Feature Buttons Linksys SPA921, SPA922, SPA941 and SPA942 Basic buttonsBasic Soft button features Label DescriptionSpeed Dialing Making Telephone Calls Using a Telephone NumberDialing From the Redial List Muting a Call Special Features Accessing the Voice MailboxMultiple Calls on a Multiple Lines SPA941 and SPA942 Placing a Call on HoldUnattended Transfer Three Way Conference CallsAttended Transfer Ending a Call Setup Soft button features for SetupDirectory Setup button Using a Corporate Directory Setup button, 1,2Speed Dial Setup button Using a Personal Directory Setup button, 1,3Preferences Setup button Call History Setup buttonRing Tone Setup button Call Forward Setup button Time/Date Setup button Network Voice Mail Setup buttonReboot Product InfoLCD Contrast Setup Factory ResetPhone Password Setup Call Park Status SetupAppendix a Regulatory Information FCC StatementIndustry Canada Safety Notices SPA IP Phone Appendix B Contact Information
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SPA 922, SPA941, SPA921, SPA922, SPA942 specifications

The Linksys SPA941 is a robust and versatile Voice over Internet Protocol (VoIP) phone designed primarily for small to medium-sized businesses. It provides a reliable and cost-effective solution for organizations looking to leverage Internet telephony while maintaining high-quality voice services.

One of the standout features of the Linksys SPA941 is its support for Session Initiation Protocol (SIP), which is an important technology for managing multimedia communication sessions such as voice calls over the internet. This flexibility allows the SPA941 to integrate seamlessly with a wide range of SIP-based services and systems. This is particularly advantageous for businesses that may want to switch service providers or combine different communication technologies.

The SPA941 is equipped with a backlit LCD display, which enhances user experience by providing clear visibility of caller information, menus, and settings, even in low light conditions. This makes the phone user-friendly for employees who rely on it throughout their workday. Furthermore, with the capability of handling up to two simultaneous calls, the SPA941 is ideal for busy professionals who need to maintain multiple conversations without missing a beat.

In terms of audio quality, the Linksys SPA941 supports wideband audio for crystal clear sound. It is engineered with advanced voice quality features, including support for high-definition audio codecs, which ensures that every call is sharp and intelligible. Built-in echo cancellation and packet loss concealment further enhance the overall call experience, making it a reliable choice for VoIP.

The phone also includes features like programmable buttons, which allow users to customize their interface according to personal needs or preferences. Users can create speed dials, transfer calls, or access voicemail effortlessly. The SPA941 supports Power over Ethernet (PoE) capability, which simplifies installation by enabling the phone to receive power directly over the Ethernet cable, thereby reducing clutter from additional power adapters.

Another key characteristic of the Linksys SPA941 is its extensive security features. It supports industry-standard security protocols, ensuring that communications remain encrypted and protected against unauthorized access. With its straightforward web-based configuration interface, IT administrators can easily manage settings and updates.

In summary, the Linksys SPA941 VoIP phone combines advanced technology, user-friendly features, and robust security, making it an excellent solution for businesses looking to enhance their communication capabilities. Its compatibility with various SIP providers, exceptional audio quality, and customizable features solidify its place in the competitive landscape of business telephony solutions.
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