Linksys SPA941, SPA942, SPA922 Three Way Conference Calls, Attended Transfer, Unattended Transfer

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SPA IP Phone

Resume the 1st call by pressing the line button associated with the 1st call.

If the 2nd call is still in progress it will automatically go into a “hold” state when the 1st call goes active.

Three Way Conference Calls

To initiate a conference call, press the soft button under conf during an active call.

The first call is placed on hold, and you will hear a dial tone.

Dial the second person’s telephone number.

To start the conference call, press the soft button under conf again; all three parties will be participating in a conference call.

When you hang up, the other two parties will be disconnected.

Attended Transfer

To initiate a transfer, press the soft button under xfer during an active call.

This places the first call on hold and you will hear a dial tone.

Dial the second person’s telephone number. When the second person answers, you can have a private conversation with the second person without the first person hearing it.

To connect the call to the second person, press the soft button under xfer again to complete the transfer.

You will be disconnected from the call.

If you hang up during the call with the second person before pressing xfer, the transfer is not completed, this only ends the call with the second person.

Unattended Transfer

To initiate an unattended (blind) transfer, press the soft button under xfer during an active call.

The first call is placed on hold and you will hear a dial tone. You can now dial the second person’s telephone number.

After the second person’s phone is ringing, press the soft button under xfer again to complete the transfer.

Chapter 3: Using Your Phone

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Three Way Conference Calls

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Contents SPA IP Phone Copyright and Trademarks Installing Using Your PhoneIntroduction SPA IP Phone Welcome IntroductionIP Telephony System Overview Assembling the Phone and Connecting to the Network InstallingMounting the Phone to the Wall Attaching the Desk StandSPA941/942 LCD screen display Turning on the PhoneUsing the Speaker Using Your PhoneUsing the Handset, Speakerphone or Headset Using the HandsetLinksys SPA921, SPA922, SPA941 and SPA942 Basic buttons Basic Feature ButtonsLabel Description Basic Soft button featuresMaking Telephone Calls Using a Telephone Number Dialing From the Redial ListSpeed Dialing Placing a Call on Hold Special Features Accessing the Voice MailboxMultiple Calls on a Multiple Lines SPA941 and SPA942 Muting a CallThree Way Conference Calls Attended TransferUnattended Transfer Ending a Call Soft button features for Setup SetupUsing a Corporate Directory Setup button, 1,2 Directory Setup buttonUsing a Personal Directory Setup button, 1,3 Speed Dial Setup buttonCall History Setup button Ring Tone Setup buttonPreferences Setup button Call Forward Setup button Time/Date Setup button Product Info Voice Mail Setup buttonReboot NetworkCall Park Status Setup Factory ResetPhone Password Setup LCD Contrast SetupFCC Statement Appendix a Regulatory InformationIndustry Canada Safety Notices SPA IP Phone Appendix B Contact Information
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SPA 922, SPA941, SPA921, SPA922, SPA942 specifications

The Linksys SPA941 is a robust and versatile Voice over Internet Protocol (VoIP) phone designed primarily for small to medium-sized businesses. It provides a reliable and cost-effective solution for organizations looking to leverage Internet telephony while maintaining high-quality voice services.

One of the standout features of the Linksys SPA941 is its support for Session Initiation Protocol (SIP), which is an important technology for managing multimedia communication sessions such as voice calls over the internet. This flexibility allows the SPA941 to integrate seamlessly with a wide range of SIP-based services and systems. This is particularly advantageous for businesses that may want to switch service providers or combine different communication technologies.

The SPA941 is equipped with a backlit LCD display, which enhances user experience by providing clear visibility of caller information, menus, and settings, even in low light conditions. This makes the phone user-friendly for employees who rely on it throughout their workday. Furthermore, with the capability of handling up to two simultaneous calls, the SPA941 is ideal for busy professionals who need to maintain multiple conversations without missing a beat.

In terms of audio quality, the Linksys SPA941 supports wideband audio for crystal clear sound. It is engineered with advanced voice quality features, including support for high-definition audio codecs, which ensures that every call is sharp and intelligible. Built-in echo cancellation and packet loss concealment further enhance the overall call experience, making it a reliable choice for VoIP.

The phone also includes features like programmable buttons, which allow users to customize their interface according to personal needs or preferences. Users can create speed dials, transfer calls, or access voicemail effortlessly. The SPA941 supports Power over Ethernet (PoE) capability, which simplifies installation by enabling the phone to receive power directly over the Ethernet cable, thereby reducing clutter from additional power adapters.

Another key characteristic of the Linksys SPA941 is its extensive security features. It supports industry-standard security protocols, ensuring that communications remain encrypted and protected against unauthorized access. With its straightforward web-based configuration interface, IT administrators can easily manage settings and updates.

In summary, the Linksys SPA941 VoIP phone combines advanced technology, user-friendly features, and robust security, making it an excellent solution for businesses looking to enhance their communication capabilities. Its compatibility with various SIP providers, exceptional audio quality, and customizable features solidify its place in the competitive landscape of business telephony solutions.
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