BT 4010 Executive manual Help, Try these solutions to the most common problems

Page 56

Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662

Help

HELP

Try these solutions to the most common problems.

Problem	Possible cause	Solution

Handset not registering.	The base is not powered.	Make sure that the power supply
	There are no batteries in the	is plugged in at the base and
	handset.	switched on. Make sure that the
		rechargeable batteries (included)
		are fitted in the handset correctly.
		Switch the handset off and then
		back on again, place the handset
		on to the base again and leave
		for approx. 1 minute to try
		registering again.

You have forgotten your base	You have changed the PIN.	Try entering the default PIN (0000).
station PIN number.		If you have changed the PIN and
		cannot remember the number you
		will need to contact the BT Diverse
		Helpline on 08457 908070.

No display	The handset is switched off.	Hold down RED PHONE for
		1 second.
		Charge or replace the batteries.

Nothing happens when you	Keyguard may be switched on.	Hold down the # button for
press any button.		1 second.

No connection between	Are you out of range of the	Move closer to the base station.
handset and base station.	base station.
	Handset is not registered.	Register the handset.
	Base station is not switched on.	Check the mains power is
		connected correctly.

Handset on the base does	Is another handset using the	Maximum charging power is only
not charge.	line for a long time?	possible when no calls are being made.
	Is the handset placed on the	Make sure that the handset is
	base properly?	placed on the base or in the
		charger correctly. You will hear
		a confirmation tone.
	Are the batteries in correctly?	Check that you have put the batteries
		in the right way, you will hear a
		confirmation tone.

54

Image 56

Contents Diverse 4010 Executive Page At a glance Use lightBase This guide Hints and tips boxesMain menu TBRDirectory MessagesQuick guide OK add name Menu OKQuick guide to handset display icons MenuFor your records IntroductionUnpacking your Diverse 4010 Executive Safety instructions Safety informationCleaning GeneralSetting up Plug the power supply unit into the wall socketPlan the location Connect the base stationIf the icons on the display Flash continuously Insert the batteriesRegistering and charging the handset Out of range? Battery level iconsBattery performance Helpline Setting the date and timeSignal strength Press the Save options button Using the telephone Making and ending callsTo adjust the handsfree volume HandsfreeTo receive an external call To make a handsfree callUsing the directory To switch to handsfree during a callTo answer a call in handsfree To store an entry in the directoryCharacter map 10x 11x 12x 13x 14xTo edit a directory entry To dial a name and number in the directoryTo view directory entry Copy Entry To copy an entry to another handsetTo copy the entire directory To delete an entry To delete the entire directoryRedial To display the available memoryTo dial a number in the redial list To copy numbers shown in the redial list to the directoryTo switch secrecy on/off SecrecyPaging and internal calls To delete a number from the redial listDuring an external call To transfer an external call between handsetsTo answer a waiting call during an internal call To switch 3-way conversation function on/off Base SettingsAdd. Features To hold a 3-way conversationCaller Display and other Select Services Calls listTo view the Calls list To dial from the Calls listTo copy a number from the Calls list to the Directory To delete a call from the Calls listDisplay shows Entry has been deleted To enter a nameFound To delete the completeCalls list Calls or missed calls Other Select Services Call WaitingTo accept a waiting call To withhold your number from being sentRingback Off To switch Call Waiting on/offServices Select Services highlighted To set Call DivertCall Divert No Answer or If BusyAdditional features To set one-touch access to your messagesVoice mail Voice MailAlarm clock and appointments To set the alarm clockTo retrieve messages from your Voice Mail service 7000P1234nP000000nTo stop the alarm ringing To switch off the alarm clockTo set an appointment call To display/delete a missed appointment/anniversaryRange To switch Walk and Talk mode on and offWalk and Talk Room monitor To use Walk and TalkCall a handset Answer a callTo store the external number for your room monitor To switch off the room monitor from another phone Handset settings To set the ringer volume and melodyVolume To change the earpiece volume and loudspeaker volumeTo set time control for the ringer volume Shortcut buttonTo change the display language To switch off your handset’s beeps and tonesYou can switch off and on To switch auto talk on or off To reset a handsetSettings after a reset will be HighTo switch keyguard on and off To change the internal number of a handsetCall Barring To set call barringYou want, No barring, Outgoing Or Internal onlyBase Station settings Base Station PIN Personal Identification NumberTo change the base station PIN To set an emergency numberTo display and dial the emergency number To reset the baseBase Reset To set repeater mode Repeater ModeUsing additional handsets and bases Registering additional handsetsProcedure Base On the handset to be registeredTo de-register a handset To move between base stations Try these solutions to the most common problems HelpHandset does not ring Compatibility SMSTechnical information GuaranteeGeneral information Switchboard compatibility To set the dialling modeIf you are experiencing difficulty Please call the BT Diverse HelplineTo switch temporarily from pulse to tone dialling To set the recall time80, 100, 120, 180, 250 or 300ms Temp.ToneTBR Green Phone buttonTo store the switchboard access code Access codeIndex PIN Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 0682 Addendum