BT 5100 manual Need help?

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This User Guide provides you with all the information you need to get the most from your phone.

Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.

Need help?

If you have any problems setting up or using your BT Synergy please call our free Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com. Our dedicated advisers are more likely to be able to help you than the retailer where you made your purchase.

Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.

IMPORTANT

Only use the telephone line cord supplied.

* Calls made from within the UK mainland network are free. Mobile and international call costs may vary.

Got everything?

•BT Synergy 5100 base

•BT Synergy 5100 handset

•2 x AAA NiMH rechargeable batteries

•Mains power adaptor for the base (item code 040497)

•Telephone line cord

If you have purchased a BT Synergy 5100 multiple pack you will also have the following items for each handset:

•BT Synergy 5100 handset & charger

•2 x AAA NiMH rechargeable batteries

•Mains power adaptor for charger (item code 032765)

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Contents User Guide Welcome Need help? This guide Calls lists Using additional handsetsBT Services AgendaSetting up Getting startedLocation Setting up for multiple packs Your BT Synergy 5100 is ready for use Date and timeRemoving the batteries Handset buttons Getting to know your phoneHandset name Standby screen ChargerDisplay icons Handset numberBase OptionsNavigating the menus Menu map Calls Lists Agenda Network Services Clock & AlarmMemory Status Edit Entry Settings Registration Names menu Press NamesSet Handset Register Handset From menu in standby During a callTo answer the call Using the phoneMake a call Receive a callAnswer a call handsfree Adjust the earpiece /receiver volumeSwitch to handsfree during a call SecrecyTo lock the keypad Redial a number from the redial listSave a number from the redial list to the phonebook Delete a redial number/delete all redialDial an entry Name and number phonebookStore a name and number View an entrySearch alphabetically Edit a name and numberEdit ringtone Delete an entryMemory status Delete entire phonebookCopy an entry to another handset Copy the entire phonebook to another handsetCopy all entries to or from a SIM card Copy an entry to a SIM cardLocal code Change the dialling codeHandset ringtone Handset settingsHandset ringer volume Receiver volumeDisplay language Press Menu, scroll To Settings and press SelectLight timeout Handset namePabx access code Auto talkKey beep Base ringtone Base settingsBase ringer volume Dialling modePress To highlight All Handsets or Select Handset then Recall modeRing priority Scroll To Ring Priority and press SelectFirst ring Restore default settingsDate & time Clock & alarmSet alarm Alarm on /offSwitch off alarm ring When the alarm goes off, press StopTime format Switch off agenda ring AgendaAdd a new event Edit agenda Show agenda detailsSend agenda as a text message Delete agendaDelete all agendas View new missed calls Calls listsCaller Display New calls alertSend a text message to a Calls list number Press Dial to call the numberCopy a Calls list number to the phonebook ScrollDelete all entries Press Menu, scroll To Calls List then press Select. MissedCalls is highlighted. If required, scroll To Delete Calls Call Waiting Call WaitingBT 118500 Directory Enquries BT ServicesPre-stored BT Services numbers BT HelplineCall Divert on/off/check Call Waiting on/off/checkAdd or edit an entry Dial a stored entry Writing tips Subscribe to the text messaging serviceCost of the fixed line service Send a text message Text messagingReceiving and reading text messages Standard text entryRead a new message Edit or send texts in the Drafts box Edit templates To cancelForward or delete texts in the Outbox Edit templatesService Centre numbers Add or change Service Centre numbersDeleting texts Set send centre Message alert toneSet message size Registering an additional handset Using additional handsetsDe-register a handset Select a baseWay conference call Internal callsCall another handset Transfer a callHelp Icon not scrolling You hear the busy tone when you pressNo display Icon flashesCannot register a handset to a base Base unit does not ring, but the lights are onCustomer Helpline Possible problems with text messaging Cannot send textCannot receive text Refer to the telephone number shown on your telephone bill Further help and advice for text queries on BT linesGeneral sales enquiries Billing enquiriesYou keep hearing an error beep General information Safety informationProduct disposal instructions TTE Working together, supporting energy saving products