BT 5100 manual Calls lists, Caller Display, New calls alert, View new missed calls

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Caller Display

If you have subscribed to a Caller Display Service, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call.

If your caller’s name and number are stored in the phonebook and a name/ number match is found, you will see the caller’s name on the display instead.

Calls lists

Each handset can hold details of up to 30 answered or unanswered calls and 20 dialled calls.

The caller’s details are stored in a Calls list whether you answered the call or not. When the list is full, and a new call is received, the oldest entry will be deleted automatically.

New calls alert

When you have missed calls, the standby display shows You have X new missed calls. If you press Back, the message disappears and is replaced

with the icon and the number of missed calls is displayed underneath.

View new missed calls

1.When you see the new calls alert, press View. You can now scroll or

through the Missed Calls list.

2.Press Options. Show Details is highlighted. Press Select to see the details.

3.Press Back to return to the previous menu level.

IMPORTANT

To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee may be payable. For more information on BT Calling Features call BT free on 0800 800 150.

To ensure the caller’s name is displayed, make sure you have stored the full telephone number, including the dialling code in the phonebook.

If the caller’s number is stored in the phonebook, the name assigned to it is displayed.

If the number is unavailable, Unavailable will be displayed.

If the call is from an international number, International will be displayed.

If the call is from the operator, Operator will be displayed.

If the call is from a payphone, Payphone will be displayed.

If the call is from a ringback request, Ringback will be displayed.

Use the and buttons to toggle between showing the number or the number plus the time and date.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

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Contents User Guide Welcome Need help? This guide BT Services Using additional handsetsAgenda Calls listsSetting up Getting startedLocation Setting up for multiple packs Your BT Synergy 5100 is ready for use Date and timeRemoving the batteries Handset buttons Getting to know your phoneDisplay icons Standby screen ChargerHandset number Handset nameBase OptionsNavigating the menus Menu map Calls Lists Agenda Network Services Clock & AlarmSet Handset Register Handset From menu in standby Settings Registration Names menu Press NamesDuring a call Memory Status Edit EntryMake a call Using the phoneReceive a call To answer the callSwitch to handsfree during a call Adjust the earpiece /receiver volumeSecrecy Answer a call handsfreeSave a number from the redial list to the phonebook Redial a number from the redial listDelete a redial number/delete all redial To lock the keypadStore a name and number Name and number phonebookView an entry Dial an entryEdit ringtone Edit a name and numberDelete an entry Search alphabeticallyCopy an entry to another handset Delete entire phonebookCopy the entire phonebook to another handset Memory statusCopy all entries to or from a SIM card Copy an entry to a SIM cardLocal code Change the dialling codeHandset ringer volume Handset settingsReceiver volume Handset ringtoneLight timeout Press Menu, scroll To Settings and press SelectHandset name Display languagePabx access code Auto talkKey beep Base ringer volume Base settingsDialling mode Base ringtoneRing priority Recall modeScroll To Ring Priority and press Select Press To highlight All Handsets or Select Handset thenFirst ring Restore default settingsSet alarm Clock & alarmAlarm on /off Date & timeSwitch off alarm ring When the alarm goes off, press StopTime format Switch off agenda ring AgendaAdd a new event Edit agenda Show agenda detailsSend agenda as a text message Delete agendaDelete all agendas Caller Display Calls listsNew calls alert View new missed callsCopy a Calls list number to the phonebook Press Dial to call the numberScroll Send a text message to a Calls list numberDelete all entries Press Menu, scroll To Calls List then press Select. MissedCalls is highlighted. If required, scroll To Delete Calls Call Waiting Call WaitingPre-stored BT Services numbers BT ServicesBT Helpline BT 118500 Directory EnquriesCall Divert on/off/check Call Waiting on/off/checkAdd or edit an entry Dial a stored entry Cost of the fixed line service Send a text message Subscribe to the text messaging serviceText messaging Writing tipsReceiving and reading text messages Standard text entryRead a new message Edit or send texts in the Drafts box Forward or delete texts in the Outbox To cancelEdit templates Edit templatesService Centre numbers Add or change Service Centre numbersDeleting texts Set send centre Message alert toneSet message size Registering an additional handset Using additional handsetsDe-register a handset Select a baseCall another handset Internal callsTransfer a call Way conference callHelp No display You hear the busy tone when you pressIcon flashes Icon not scrollingCannot register a handset to a base Base unit does not ring, but the lights are onCustomer Helpline Possible problems with text messaging Cannot send textCannot receive text General sales enquiries Further help and advice for text queries on BT linesBilling enquiries Refer to the telephone number shown on your telephone billYou keep hearing an error beep General information Safety informationProduct disposal instructions TTE Working together, supporting energy saving products