BT 5100 manual Pre-stored BT Services numbers, BT Helpline, BT 118500 Directory Enquries

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BT Services

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By selecting the BT Services menu you can access a range of useful pre-stored numbers and further BT Calling Features.

Up to 22 entries are available in the Useful Numbers directory. The spare entries can be handy for storing important services such as the number of your Doctor or Dentist.

Pre-stored BT Services numbers:

BT Helpline

Divert check

BT 118500

C wait on

Divert on

C wait off

Divert off

C wait check

BT Helpline

1.Press Menu then scroll to Network Services and press Select.

2.BT Helpline is highlighted. Press Options.

3.Show Details is highlighted. Press Select.

4.Press Dial to call.

BT 118500 (Directory Enquries)

1.Press Menu then scroll to Network Services and press Select.

2.Scroll to BT 118500. Press Options.

3.Show Details is highlighted. Press Select.

4.Press Dial to call.

IMPORTANT

To use BT Services and BT Calling Features you must first subscribe (if required) to the relevant service from your network provider. A quarterly fee may be payable.

Please note

Some of these services are chargeable e.g. BT 118 500 and Call Divert.

For more details on BT’s Calling Features, call BT free on 0800 800 150.

If you are not connected to the BT network, some of these services may not be available. Please contact your network provider. Call Diversion services may allow other divert options. Check with your network provider for details.

For further information, see the BT Calling Features user guide supplied when you subscribe to the services of your choice.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

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Contents User Guide Welcome Need help? This guide BT Services Using additional handsetsAgenda Calls listsGetting started Setting upLocation Setting up for multiple packs Date and time Your BT Synergy 5100 is ready for useRemoving the batteries Handset buttons Getting to know your phoneDisplay icons Standby screen ChargerHandset number Handset nameOptions BaseNavigating the menus Menu map Calls Lists Agenda Network Services Clock & AlarmSet Handset Register Handset From menu in standby Settings Registration Names menu Press NamesDuring a call Memory Status Edit EntryMake a call Using the phoneReceive a call To answer the callSwitch to handsfree during a call Adjust the earpiece /receiver volumeSecrecy Answer a call handsfreeSave a number from the redial list to the phonebook Redial a number from the redial listDelete a redial number/delete all redial To lock the keypadStore a name and number Name and number phonebookView an entry Dial an entryEdit ringtone Edit a name and numberDelete an entry Search alphabeticallyCopy an entry to another handset Delete entire phonebookCopy the entire phonebook to another handset Memory statusCopy all entries to or from a SIM card Copy an entry to a SIM cardLocal code Change the dialling codeHandset ringer volume Handset settingsReceiver volume Handset ringtoneLight timeout Press Menu, scroll To Settings and press SelectHandset name Display languageAuto talk Pabx access codeKey beep Base ringer volume Base settingsDialling mode Base ringtoneRing priority Recall modeScroll To Ring Priority and press Select Press To highlight All Handsets or Select Handset thenFirst ring Restore default settingsSet alarm Clock & alarmAlarm on /off Date & timeWhen the alarm goes off, press Stop Switch off alarm ringTime format Agenda Switch off agenda ringAdd a new event Edit agenda Show agenda detailsDelete agenda Send agenda as a text messageDelete all agendas Caller Display Calls listsNew calls alert View new missed callsCopy a Calls list number to the phonebook Press Dial to call the numberScroll Send a text message to a Calls list numberPress Menu, scroll To Calls List then press Select. Missed Delete all entriesCalls is highlighted. If required, scroll To Delete Calls Call Waiting Call WaitingPre-stored BT Services numbers BT ServicesBT Helpline BT 118500 Directory EnquriesCall Waiting on/off/check Call Divert on/off/checkAdd or edit an entry Dial a stored entry Cost of the fixed line service Send a text message Subscribe to the text messaging serviceText messaging Writing tipsReceiving and reading text messages Standard text entryRead a new message Edit or send texts in the Drafts box Forward or delete texts in the Outbox To cancelEdit templates Edit templatesAdd or change Service Centre numbers Service Centre numbersDeleting texts Message alert tone Set send centreSet message size Registering an additional handset Using additional handsetsDe-register a handset Select a baseCall another handset Internal callsTransfer a call Way conference callHelp No display You hear the busy tone when you pressIcon flashes Icon not scrollingBase unit does not ring, but the lights are on Cannot register a handset to a baseCustomer Helpline Cannot send text Possible problems with text messagingCannot receive text General sales enquiries Further help and advice for text queries on BT linesBilling enquiries Refer to the telephone number shown on your telephone billYou keep hearing an error beep General information Safety informationProduct disposal instructions TTE Working together, supporting energy saving products