BT 5100 manual Help

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50Help

Phone does not work

•Have you installed the batteries correctly?

•Check that the mains power is correctly connected.

No dial tone

•Is the telephone cord of the base plugged into the phone socket?

•Check that the mains power is correctly connected to the base and to the handset charger(s).

•Only use the telephone cord supplied with the phone.

Cannot dial out or receive calls

•Check that the mains power is correctly connected.

•The batteries may need recharging.

•Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again. If it still does not work disconnect the batteries and mains power for 10 minutes, then reconnect and try again.

You have a dial tone, but the phone will not dial out

•You may need to change the dial mode from tone to pulse, see page 25.

•If you are connected to a switchboard, check whether you need to dial an access code.

Handset does not ring

•The ringer volume may be switched off, see page 22.

•Check that the mains power is correctly connected.

•Make sure the handset is registered to the base, see page 47.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

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Contents User Guide Welcome Need help? This guide Agenda Using additional handsetsBT Services Calls listsLocation Setting upGetting started Setting up for multiple packs Removing the batteries Your BT Synergy 5100 is ready for useDate and time Getting to know your phone Handset buttonsHandset number Standby screen ChargerDisplay icons Handset nameNavigating the menus BaseOptions Calls Lists Agenda Network Services Clock & Alarm Menu mapDuring a call Settings Registration Names menu Press NamesSet Handset Register Handset From menu in standby Memory Status Edit EntryReceive a call Using the phoneMake a call To answer the callSecrecy Adjust the earpiece /receiver volumeSwitch to handsfree during a call Answer a call handsfreeDelete a redial number/delete all redial Redial a number from the redial listSave a number from the redial list to the phonebook To lock the keypadView an entry Name and number phonebookStore a name and number Dial an entryDelete an entry Edit a name and numberEdit ringtone Search alphabeticallyCopy the entire phonebook to another handset Delete entire phonebookCopy an entry to another handset Memory statusCopy an entry to a SIM card Copy all entries to or from a SIM cardChange the dialling code Local codeReceiver volume Handset settingsHandset ringer volume Handset ringtoneHandset name Press Menu, scroll To Settings and press SelectLight timeout Display languageKey beep Pabx access codeAuto talk Dialling mode Base settingsBase ringer volume Base ringtoneScroll To Ring Priority and press Select Recall modeRing priority Press To highlight All Handsets or Select Handset thenRestore default settings First ringAlarm on /off Clock & alarmSet alarm Date & timeTime format Switch off alarm ringWhen the alarm goes off, press Stop Add a new event Switch off agenda ringAgenda Show agenda details Edit agendaDelete all agendas Send agenda as a text messageDelete agenda New calls alert Calls listsCaller Display View new missed callsScroll Press Dial to call the numberCopy a Calls list number to the phonebook Send a text message to a Calls list numberCalls is highlighted. If required, scroll To Delete Calls Delete all entriesPress Menu, scroll To Calls List then press Select. Missed Call Waiting Call WaitingBT Helpline BT ServicesPre-stored BT Services numbers BT 118500 Directory EnquriesAdd or edit an entry Call Divert on/off/checkCall Waiting on/off/check Dial a stored entry Text messaging Subscribe to the text messaging serviceCost of the fixed line service Send a text message Writing tipsStandard text entry Receiving and reading text messagesRead a new message Edit or send texts in the Drafts box Edit templates To cancelForward or delete texts in the Outbox Edit templatesDeleting texts Service Centre numbersAdd or change Service Centre numbers Set message size Set send centreMessage alert tone Using additional handsets Registering an additional handsetSelect a base De-register a handsetTransfer a call Internal callsCall another handset Way conference callHelp Icon flashes You hear the busy tone when you pressNo display Icon not scrollingCustomer Helpline Cannot register a handset to a baseBase unit does not ring, but the lights are on Cannot receive text Possible problems with text messagingCannot send text Billing enquiries Further help and advice for text queries on BT linesGeneral sales enquiries Refer to the telephone number shown on your telephone billYou keep hearing an error beep Safety information General informationProduct disposal instructions TTE Working together, supporting energy saving products