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HP X1000 manual Flowchart 2.8-Nonfunctioning Docking Station if applicable, Troubleshooting, 2-18

Models: X1000

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Troubleshooting

Flowchart 2.8—Nonfunctioning Docking Station (if applicable)

Nonfunctioning docking station.

Reseat power

cord in docking

station and

power outlet.

Check voltage
setting on
docking station.
Reset monitor
cable connector at
docking station.
Y
Docking
station	Done
operating?
N
Remove
notebook, reseat
all internal parts,
and replace any
damaged items in
docking station.

Reinstall

notebook into

docking station.

Docking

station Done operating?

Replace the following docking station components one at a time. Check notebook operation after each replacement.

1.Power supply

2.I/O board

3.Backplane board

4.Switch box

5.Docking motor mechanism

2–18	Maintenance and Service Guide

Page 49

Image 49

HP X1000, nx7000 manual Flowchart 2.8-Nonfunctioning Docking Station if applicable, Troubleshooting, 2-18

Contents

Maintenance and Service Guide Document Part NumberHP Compaq Business Notebook nx7000 Compaq Presario Widescreen Notebook PCMaintenance and Service Guide First Edition July Document Part Number 2 Troubleshooting Contents1 Product Description 5 Removal and Replacement Procedures 4 Removal and Replacement Preliminaries3 Illustrated Parts Catalog ContentsB Power Cord Set Requirements 6 Specifications A Connector Pin AssignmentsC Screw Listing Index Product Description HP Compaq nx7000 and Compaq Presario X1000 Model Naming Conventions 1.1 ModelsDescription OptionsHP Compaq nx7000 Models Maintenance and Service GuideProduct Description Product Description HP Compaq nx7000 Models ContinuedHP Compaq nx7000 Models Continued Maintenance and Service GuideProduct Description People’s RepublicProduct Description HP Compaq nx7000 Models ContinuedHP Compaq nx7000 Models Continued Maintenance and Service GuideProduct Description Product Description Compaq Presario X1000 ModelsCompaq Presario X1000 Models Continued Maintenance and Service GuideProduct Description Product Description Compaq Presario X1000 Models Continued1-10 Compaq Presario X1000 Models Continued Maintenance and Service GuideProduct Description 1-111.2 Features ATI Mobility Radeon graphics with 32- or 64-MB DDR SDRAM 1.3 Clearing a Password 1.4 Power Management Maintenance and Service Guide 1.5 External ComponentsFront and Left Side Components Product DescriptionFront and Left Side Components Maintenance and Service GuideComponent FunctionRear Panel and Right Side Components Maintenance and Service GuideComponent FunctionComponent Maintenance and Service GuideFunction Product DescriptionKeyboard Components Maintenance and Service GuideProduct Description 1-20Component Maintenance and Service GuideFunction num lk keyComponent Top ComponentsFunction Product DescriptionTop Components Continued Maintenance and Service GuideComponent FunctionBottom Components Bottom ComponentsComponent FunctionBottom Components Continued Maintenance and Service GuideComponent Function1.6 Design Overview 2.1 Computer Setup and Diagnostics Utilities TroubleshootingMaintenance and Service Guide Using Computer Setup Maintenance and Service Guide Selecting from the File MenuFile Menu SelectTroubleshooting Selecting from the Security MenuSecurity Menu SelectTroubleshooting Selecting from the Advanced MenuMaintenance and Service Guide SelectAdvanced Menu Continued TroubleshootingSelect To Do ThisObtaining, Saving, or Printing Configuration Information 2.2 Using Diagnostics for WindowsObtaining, Saving, or Printing Diagnostic Test Information 6. Select the Begin Testing button Flowchart 2.3 Troubleshooting FlowchartsTroubleshooting DescriptionBegin troubleshooting Flowchart 2.1-Initial Troubleshootingpower? Is thereFlowchart 2.2-No Power, Part Troubleshooting Flowchart 2.3-No Power, PartMaintenance and Service Guide power supply if applicableFlowchart 2.4-No Power, Part Troubleshooting Flowchart 2.5-No Power, PartMaintenance and Service Guide 2-15Flowchart 2.6-No Video, Part Troubleshooting Flowchart 2.7-No Video, PartMaintenance and Service Guide Continued from Section No Video, Part RemoveTroubleshooting Flowchart 2.8-Nonfunctioning Docking Station if applicable2-18 Troubleshooting Flowchart 2.9-No Operating System OS LoadingMaintenance and Service Guide 2-19Boot from diskette? Flowchart 2.10-No OS Loading, Hard Drive, PartNonsystem disk message?Flowchart 2.11-No OS Loading, Hard Drive, Part Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, PartMaintenance and Service Guide Boot fromFlowchart 2.13-No OS Loading, Diskette Drive Troubleshooting Flowchart 2.14-No OS Loading, CD- or DVD-ROM Drive2-24 Troubleshooting Flowchart 2.15-No Audio, PartMaintenance and Service Guide 2-25Troubleshooting Flowchart 2.16-No Audio, Partdriver in OS configured? 2-26Troubleshooting Flowchart 2.17-Nonfunctioning DeviceMaintenance and Service Guide 2-27Troubleshooting Flowchart 2.18-Nonfunctioning KeyboardMaintenance and Service Guide 2-28Troubleshooting Flowchart 2.19-Nonfunctioning Pointing DeviceMaintenance and Service Guide 2-29Troubleshooting Flowchart 2.20-No Network/Modem Connection2-30 Replace jack or have jack activated3.1 Serial Number Location Illustrated Parts CatalogMaintenance and Service Guide 3.2 Notebook Major ComponentsNotebook Major Components Illustrated Parts CatalogItem Description Maintenance and Service GuideNumber Illustrated Parts CatalogNotebook Major Components Maintenance and Service GuideIllustrated Parts Catalog Item Description Maintenance and Service GuideNumber Illustrated Parts CatalogNotebook Major Components Maintenance and Service GuideIllustrated Parts Catalog Left and right wireless antenna with cables PC Card assembly not illustratedMaintenance and Service Guide Spare PartNotebook Major Components Maintenance and Service GuideIllustrated Parts Catalog Maintenance and Service Guide Battery pack, 8 cell, 4.4 wHSpare Part DescriptionMaintenance and Service Guide 3.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit Components Illustrated Parts CatalogMiscellaneous Plastics Kit Components Spare Part Number Maintenance and Service Guide 3.4 Miscellaneous Cable Kit ComponentsMiscellaneous Cable Kit Components Item DescriptionMaintenance and Service Guide 3.5 Miscellaneous Doors/Covers Kit ComponentsMiscellaneous Doors/Covers Kit Components Item DescriptionMass Storage Devices 3.6 Mass Storage DevicesItem Description NumberPower cord, 3-wire 3.7 MiscellaneousMaintenance and Service Guide Description4.1 Tools Required Removal and Replacement PreliminariesCables and Connectors 4.2 Service ConsiderationsPlastic Parts 4.3 Preventing Damage to Removable Drives 4.4 Preventing Electrostatic Damage 4.5 Packaging and Transporting Precautions4.6 Workstation Precautions 4.7 Grounding Equipment and Methods Maintenance and Service Guide Removal and Replacement PreliminariesEvent MaterialRemoval and Replacement Procedures Removal and Replacement Procedures 5.1 Serial NumberMaintenance and Service Guide Serial Number LocationRemoval and Replacement Procedures 5.2 Disassembly Sequence ChartMaintenance and Service Guide # of ScrewsSpare Part Number Information 5.3 Preparing the Notebook for Disassemblyd. Remove the battery pack c. Lift the front edge of the battery pack up and swing it backReverse the above procedure to install the battery pack Removing the Battery Pack4. Remove the hard drive by following these steps f. Remove the hard drive shield 2 and connector 3 from the hard drive 5.5 Memory Expansion Board 5.4 Notebook FeetMaintenance and Service Guide Removal and Replacement Procedures4. Lift the front edge of the cover up 2 and swing it back 5. Remove the coverRemoving the Memory Expansion Board 5.6 Mini PCI Communications BoardMaintenance and Service Guide Removal and Replacement Procedures4. Lift the rear edge of the cover up 2 and swing it forward 5. Remove the cover8. Pull the board away from the socket at a 45-degree angle Removing the RTC battery 5.7 RTC BatteryRemoving the Optical Drive 5.8 Optical DriveRemoval and Replacement Procedures 5.9 KeyboardMaintenance and Service Guide Removing the Keyboard ScrewsMaintenance and Service Guide Removal and Replacement Procedures4. Turn the notebook top side up with the front facing forward 5. Open the notebook9. Remove the keyboard Removing the Switch Cover 5.10 Switch CoverRemoving the Speaker Cover Screws 5.11 Speaker CoverRemoval and Replacement Procedures Reverse the above procedure to install the speaker coverMaintenance and Service Guide 7. Slide the speaker cover back 2 to disengage it from the notebookRemoving the Fan 5.12 Fan5.13 Heat Sink Removal and Replacement Procedures Reverse the above procedure to install the heat sinkMaintenance and Service Guide Removing the Thermal Grease From the Heat Sink and ProcessorRemoval and Replacement Procedures 5.14 ProcessorMaintenance and Service Guide Spare Part Number InformationRemoval and Replacement Procedures Reverse the above procedure to install the processorMaintenance and Service Guide 3. Lift the processor straight up 2 and remove itDisconnecting the Display Cable 5.15 Display AssemblyRemoving the Display Screws Reverse the above procedure to install the display assembly 10. Lift the display assembly straight up and remove itRemoving the Display Assembly Removal and Replacement ProceduresSpare Part Number Information 5.16 Top CoverMaintenance and Service Guide Removal and Replacement Procedures5. Remove the following screws Two PM2.5×7.0 screws in the front corners of the notebook6. Turn the notebook top side up with the rear panel facing forward Disconnecting the Bluethumb Wireless Module and Speaker Cables Maintenance and Service Guide Removal and Replacement Procedures11. Remove the following screws Removing the Top Cover ScrewsRemoval and Replacement Procedures Reverse the above procedure to install the top coverMaintenance and Service Guide 12. Position the notebook so the front faces forwardSpare Part Number Information 5.17 SD Card Slot Board and Cable2. Disconnect the SD Card slot board cable 1 from the system board Spare Part Number Information 5.18 VGA Board and Shield4. Remove the VGA board and shield Replacing the Thermal Pads on the VGA Board and Shield 5.19 Modem and CableSpeaker cover Section Display assembly Section Top cover Section Spare Part Number Information 5.20 System BoardMaintenance and Service Guide Removal and Replacement Procedures2. Disconnect the SD Card slot board cable 1 from the system board Removing the System Board Screws4. Lift the right side of the system board approximately Dimensions SpecificationsStand-alone power requirements TemperatureNotebook Continued SpecificationsShock VibrationDimensions SpecificationsPixel resolution Maintenance and Service GuideDimensions SpecificationsPixel resolution Number of colorsDimensions SpecificationsPixel resolution Maintenance and Service GuideDimensions Specificationstemperature 80 GBWeight SpecificationsPower supply DimensionsAccess time SpecificationsApplicable disk Center hole diameterAccess time SpecificationsMaintenance and Service Guide Applicable diskAccess time SpecificationsApplicable disk Center hole diameterAccess time SpecificationsMaintenance and Service Guide Applicable diskHardware SpecificationsSystem FunctionMaintenance and Service Guide SpecificationsHardware SystemSpecifications shipping configurationI/O Address System FunctionSpecifications shipping configurationMaintenance and Service Guide I/O AddressSpecifications shipping configurationI/O Address System FunctionMaintenance and Service Guide SpecificationsSize Memory AddressSignal Connector Pin AssignmentsSignal Maintenance and Service GuideSignal Connector Pin AssignmentsSignal SignalSignal Connector Pin AssignmentsSignal Maintenance and Service GuideSignal Connector Pin AssignmentsSignal SignalSignal Connector Pin AssignmentsSignal Maintenance and Service Guide3-Conductor Power Cord Set Power Cord Set RequirementsGeneral Requirements Power Cord Set Requirements Country-Specific RequirementsApplicable Note CountryMaintenance and Service Guide Power Cord Set RequirementsApplicable Note CountryMaintenance and Service Guide Screw ListingHead Where usedColor LengthMaintenance and Service Guide Where usedHead Color Qty. Length Thread Width Phillips PM2.5×7.0 Screw LocationsMaintenance and Service Guide Where usedHead Color Qty. Length Thread Width Phillips PM2.5×7.0 Screw LocationsMaintenance and Service Guide Where usedTable C-2 Phillips PM2.5×3.5 ScrewHead Where usedColor LengthMaintenance and Service Guide Where usedHead Color Qty. Length Thread Width Phillips PM2.5×5.0 Screw LocationsMaintenance and Service Guide Where usedHead Color Qty. Length Thread Width Phillips PM2.5×5.0 Screw LocationsMaintenance and Service Guide Where usedHead Color Qty. Length Thread Width Phillips PM2.5×5.0 Screw LocationMaintenance and Service Guide Where usedHead Color Qty. Length Thread Width Phillips PM2.5×5.0 Screw LocationsMaintenance and Service Guide Where usedHead Color Qty. Length Thread Width Phillips PM2.5×5.0 Screw LocationHead Where usedColor LengthMaintenance and Service Guide Where usedTable C-4 Phillips PM2.5×15.0 Screw ContinuedMaintenance and Service Guide Where usedHead ColorMaintenance and Service Guide Where usedTable C-5 Phillips PM2.5×3.0 ScrewHead Where usedColor LengthMaintenance and Service Guide Where usedTable C-7 Phillips PM2.0×9.0 Spring-Loaded ScrewIndex Index-2 IndexPage Page

Flowchart 2.8—Nonfunctioning Docking Station (if applicable)

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