HP Compaq Business Notebook nx7000
Document Part Number
Maintenance and Service Guide
Compaq Presario Widescreen Notebook PC
Maintenance and Service Guide First Edition July Document Part Number
Contents
2 Troubleshooting
1 Product Description
3 Illustrated Parts Catalog
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
Contents
6 Specifications A Connector Pin Assignments
B Power Cord Set Requirements
C Screw Listing Index
Product Description
Description
1.1 Models
HP Compaq nx7000 and Compaq Presario X1000 Model Naming Conventions
Options
Maintenance and Service Guide
HP Compaq nx7000 Models
Product Description
HP Compaq nx7000 Models Continued
Product Description
Product Description
Maintenance and Service Guide
HP Compaq nx7000 Models Continued
People’s Republic
HP Compaq nx7000 Models Continued
Product Description
Maintenance and Service Guide
HP Compaq nx7000 Models Continued
Product Description
Compaq Presario X1000 Models
Product Description
Maintenance and Service Guide
Compaq Presario X1000 Models Continued
Product Description
Compaq Presario X1000 Models Continued
Product Description
1-10
Product Description
Maintenance and Service Guide
Compaq Presario X1000 Models Continued
1-11
1.2 Features
ATI Mobility Radeon graphics with 32- or 64-MB DDR SDRAM
1.3 Clearing a Password
1.4 Power Management
Front and Left Side Components
1.5 External Components
Maintenance and Service Guide
Product Description
Component
Maintenance and Service Guide
Front and Left Side Components
Function
Component
Maintenance and Service Guide
Rear Panel and Right Side Components
Function
Function
Maintenance and Service Guide
Component
Product Description
Product Description
Maintenance and Service Guide
Keyboard Components
1-20
Function
Maintenance and Service Guide
Component
num lk key
Function
Top Components
Component
Product Description
Component
Maintenance and Service Guide
Top Components Continued
Function
Component
Bottom Components
Bottom Components
Function
Component
Maintenance and Service Guide
Bottom Components Continued
Function
1.6 Design Overview
Troubleshooting
2.1 Computer Setup and Diagnostics Utilities
Maintenance and Service Guide
Using Computer Setup
File Menu
Selecting from the File Menu
Maintenance and Service Guide
Select
Security Menu
Selecting from the Security Menu
Troubleshooting
Select
Maintenance and Service Guide
Selecting from the Advanced Menu
Troubleshooting
Select
Select
Troubleshooting
Advanced Menu Continued
To Do This
2.2 Using Diagnostics for Windows
Obtaining, Saving, or Printing Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
6. Select the Begin Testing button
Troubleshooting
2.3 Troubleshooting Flowcharts
Flowchart
Description
power?
Flowchart 2.1-Initial Troubleshooting
Begin troubleshooting
Is there
Flowchart 2.2-No Power, Part
Maintenance and Service Guide
Flowchart 2.3-No Power, Part
Troubleshooting
power supply if applicable
Flowchart 2.4-No Power, Part
Maintenance and Service Guide
Flowchart 2.5-No Power, Part
Troubleshooting
2-15
Flowchart 2.6-No Video, Part
Maintenance and Service Guide
Flowchart 2.7-No Video, Part
Troubleshooting
Continued from Section No Video, Part Remove
Flowchart 2.8-Nonfunctioning Docking Station if applicable
Troubleshooting
2-18
Maintenance and Service Guide
Flowchart 2.9-No Operating System OS Loading
Troubleshooting
2-19
Nonsystem
Flowchart 2.10-No OS Loading, Hard Drive, Part
Boot from diskette?
disk message?
Flowchart 2.11-No OS Loading, Hard Drive, Part
Maintenance and Service Guide
Flowchart 2.12-No OS Loading, Hard Drive, Part
Troubleshooting
Boot from
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, CD- or DVD-ROM Drive
Troubleshooting
2-24
Maintenance and Service Guide
Flowchart 2.15-No Audio, Part
Troubleshooting
2-25
driver in OS configured?
Flowchart 2.16-No Audio, Part
Troubleshooting
2-26
Maintenance and Service Guide
Flowchart 2.17-Nonfunctioning Device
Troubleshooting
2-27
Maintenance and Service Guide
Flowchart 2.18-Nonfunctioning Keyboard
Troubleshooting
2-28
Maintenance and Service Guide
Flowchart 2.19-Nonfunctioning Pointing Device
Troubleshooting
2-29
2-30
Flowchart 2.20-No Network/Modem Connection
Troubleshooting
Replace jack or have jack activated
Illustrated Parts Catalog
3.1 Serial Number Location
Notebook Major Components
3.2 Notebook Major Components
Maintenance and Service Guide
Illustrated Parts Catalog
Number
Maintenance and Service Guide
Item Description
Illustrated Parts Catalog
Maintenance and Service Guide
Notebook Major Components
Illustrated Parts Catalog
Number
Maintenance and Service Guide
Item Description
Illustrated Parts Catalog
Maintenance and Service Guide
Notebook Major Components
Illustrated Parts Catalog
Maintenance and Service Guide
PC Card assembly not illustrated
Left and right wireless antenna with cables
Spare Part
Maintenance and Service Guide
Notebook Major Components
Illustrated Parts Catalog
Spare Part
Battery pack, 8 cell, 4.4 wH
Maintenance and Service Guide
Description
Miscellaneous Plastics Kit Components
3.3 Miscellaneous Plastics Kit Components
Maintenance and Service Guide
Illustrated Parts Catalog
Miscellaneous Plastics Kit Components Spare Part Number
Miscellaneous Cable Kit Components
3.4 Miscellaneous Cable Kit Components
Maintenance and Service Guide
Item Description
Miscellaneous Doors/Covers Kit Components
3.5 Miscellaneous Doors/Covers Kit Components
Maintenance and Service Guide
Item Description
Item Description
3.6 Mass Storage Devices
Mass Storage Devices
Number
Maintenance and Service Guide
3.7 Miscellaneous
Power cord, 3-wire
Description
Removal and Replacement Preliminaries
4.1 Tools Required
4.2 Service Considerations
Cables and Connectors
Plastic Parts
4.3 Preventing Damage to Removable Drives
4.5 Packaging and Transporting Precautions
4.4 Preventing Electrostatic Damage
4.6 Workstation Precautions
4.7 Grounding Equipment and Methods
Event
Removal and Replacement Preliminaries
Maintenance and Service Guide
Material
Removal and Replacement Procedures
Maintenance and Service Guide
5.1 Serial Number
Removal and Replacement Procedures
Serial Number Location
Maintenance and Service Guide
5.2 Disassembly Sequence Chart
Removal and Replacement Procedures
# of Screws
5.3 Preparing the Notebook for Disassembly
Spare Part Number Information
Reverse the above procedure to install the battery pack
c. Lift the front edge of the battery pack up and swing it back
d. Remove the battery pack
Removing the Battery Pack
4. Remove the hard drive by following these steps
f. Remove the hard drive shield 2 and connector 3 from the hard drive
5.4 Notebook Feet
5.5 Memory Expansion Board
4. Lift the front edge of the cover up 2 and swing it back
Removal and Replacement Procedures
Maintenance and Service Guide
5. Remove the cover
5.6 Mini PCI Communications Board
Removing the Memory Expansion Board
4. Lift the rear edge of the cover up 2 and swing it forward
Removal and Replacement Procedures
Maintenance and Service Guide
5. Remove the cover
8. Pull the board away from the socket at a 45-degree angle
5.7 RTC Battery
Removing the RTC battery
5.8 Optical Drive
Removing the Optical Drive
Maintenance and Service Guide
5.9 Keyboard
Removal and Replacement Procedures
Removing the Keyboard Screws
4. Turn the notebook top side up with the front facing forward
Removal and Replacement Procedures
Maintenance and Service Guide
5. Open the notebook
9. Remove the keyboard
5.10 Switch Cover
Removing the Switch Cover
5.11 Speaker Cover
Removing the Speaker Cover Screws
Maintenance and Service Guide
Reverse the above procedure to install the speaker cover
Removal and Replacement Procedures
7. Slide the speaker cover back 2 to disengage it from the notebook
5.12 Fan
Removing the Fan
5.13 Heat Sink
Maintenance and Service Guide
Reverse the above procedure to install the heat sink
Removal and Replacement Procedures
Removing the Thermal Grease From the Heat Sink and Processor
Maintenance and Service Guide
5.14 Processor
Removal and Replacement Procedures
Spare Part Number Information
Maintenance and Service Guide
Reverse the above procedure to install the processor
Removal and Replacement Procedures
3. Lift the processor straight up 2 and remove it
5.15 Display Assembly
Disconnecting the Display Cable
Removing the Display Screws
Removing the Display Assembly
10. Lift the display assembly straight up and remove it
Reverse the above procedure to install the display assembly
Removal and Replacement Procedures
5.16 Top Cover
Spare Part Number Information
5. Remove the following screws
Removal and Replacement Procedures
Maintenance and Service Guide
Two PM2.5×7.0 screws in the front corners of the notebook
6. Turn the notebook top side up with the rear panel facing forward
Disconnecting the Bluethumb Wireless Module and Speaker Cables
11. Remove the following screws
Removal and Replacement Procedures
Maintenance and Service Guide
Removing the Top Cover Screws
Maintenance and Service Guide
Reverse the above procedure to install the top cover
Removal and Replacement Procedures
12. Position the notebook so the front faces forward
5.17 SD Card Slot Board and Cable
Spare Part Number Information
2. Disconnect the SD Card slot board cable 1 from the system board
5.18 VGA Board and Shield
Spare Part Number Information
4. Remove the VGA board and shield
5.19 Modem and Cable
Replacing the Thermal Pads on the VGA Board and Shield
Speaker cover Section Display assembly Section Top cover Section
5.20 System Board
Spare Part Number Information
2. Disconnect the SD Card slot board cable 1 from the system board
Removal and Replacement Procedures
Maintenance and Service Guide
Removing the System Board Screws
4. Lift the right side of the system board approximately
Stand-alone power requirements
Specifications
Dimensions
Temperature
Shock
Specifications
Notebook Continued
Vibration
Pixel resolution
Specifications
Dimensions
Maintenance and Service Guide
Pixel resolution
Specifications
Dimensions
Number of colors
Pixel resolution
Specifications
Dimensions
Maintenance and Service Guide
temperature
Specifications
Dimensions
80 GB
Power supply
Specifications
Weight
Dimensions
Applicable disk
Specifications
Access time
Center hole diameter
Maintenance and Service Guide
Specifications
Access time
Applicable disk
Applicable disk
Specifications
Access time
Center hole diameter
Maintenance and Service Guide
Specifications
Access time
Applicable disk
System
Specifications
Hardware
Function
Hardware
Specifications
Maintenance and Service Guide
System
I/O Address
shipping configuration
Specifications
System Function
Maintenance and Service Guide
shipping configuration
Specifications
I/O Address
I/O Address
shipping configuration
Specifications
System Function
Size
Specifications
Maintenance and Service Guide
Memory Address
Signal
Connector Pin Assignments
Signal
Maintenance and Service Guide
Signal
Connector Pin Assignments
Signal
Signal
Signal
Connector Pin Assignments
Signal
Maintenance and Service Guide
Signal
Connector Pin Assignments
Signal
Signal
Signal
Connector Pin Assignments
Signal
Maintenance and Service Guide
Power Cord Set Requirements
3-Conductor Power Cord Set
General Requirements
Applicable Note
Country-Specific Requirements
Power Cord Set Requirements
Country
Applicable Note
Power Cord Set Requirements
Maintenance and Service Guide
Country
Screw Listing
Maintenance and Service Guide
Color
Where used
Head
Length
Head Color Qty. Length Thread Width
Where used
Maintenance and Service Guide
Phillips PM2.5×7.0 Screw Locations
Head Color Qty. Length Thread Width
Where used
Maintenance and Service Guide
Phillips PM2.5×7.0 Screw Locations
Table C-2
Where used
Maintenance and Service Guide
Phillips PM2.5×3.5 Screw
Color
Where used
Head
Length
Head Color Qty. Length Thread Width
Where used
Maintenance and Service Guide
Phillips PM2.5×5.0 Screw Locations
Head Color Qty. Length Thread Width
Where used
Maintenance and Service Guide
Phillips PM2.5×5.0 Screw Locations
Head Color Qty. Length Thread Width
Where used
Maintenance and Service Guide
Phillips PM2.5×5.0 Screw Location
Head Color Qty. Length Thread Width
Where used
Maintenance and Service Guide
Phillips PM2.5×5.0 Screw Locations
Head Color Qty. Length Thread Width
Where used
Maintenance and Service Guide
Phillips PM2.5×5.0 Screw Location
Color
Where used
Head
Length
Table C-4
Where used
Maintenance and Service Guide
Phillips PM2.5×15.0 Screw Continued
Head
Where used
Maintenance and Service Guide
Color
Table C-5
Where used
Maintenance and Service Guide
Phillips PM2.5×3.0 Screw
Color
Where used
Head
Length
Table C-7
Where used
Maintenance and Service Guide
Phillips PM2.0×9.0 Spring-Loaded Screw
Index
Index
Index-2
Page
Page