Maintenance and Service Guide
Document Part Number
HP Compaq Business Notebook nx7000
Compaq Presario Widescreen Notebook PC
Maintenance and Service Guide First Edition July Document Part Number
2 Troubleshooting
Contents
1 Product Description
5 Removal and Replacement Procedures
4 Removal and Replacement Preliminaries
3 Illustrated Parts Catalog
Contents
B Power Cord Set Requirements
6 Specifications A Connector Pin Assignments
C Screw Listing Index
Product Description
HP Compaq nx7000 and Compaq Presario X1000 Model Naming Conventions
1.1 Models
Description
Options
HP Compaq nx7000 Models
Maintenance and Service Guide
Product Description
Product Description
HP Compaq nx7000 Models Continued
HP Compaq nx7000 Models Continued
Maintenance and Service Guide
Product Description
People’s Republic
Product Description
HP Compaq nx7000 Models Continued
HP Compaq nx7000 Models Continued
Maintenance and Service Guide
Product Description
Product Description
Compaq Presario X1000 Models
Compaq Presario X1000 Models Continued
Maintenance and Service Guide
Product Description
Product Description
Compaq Presario X1000 Models Continued
1-10
Compaq Presario X1000 Models Continued
Maintenance and Service Guide
Product Description
1-11
1.2 Features
ATI Mobility Radeon graphics with 32- or 64-MB DDR SDRAM
1.3 Clearing a Password
1.4 Power Management
Maintenance and Service Guide
1.5 External Components
Front and Left Side Components
Product Description
Front and Left Side Components
Maintenance and Service Guide
Component
Function
Rear Panel and Right Side Components
Maintenance and Service Guide
Component
Function
Component
Maintenance and Service Guide
Function
Product Description
Keyboard Components
Maintenance and Service Guide
Product Description
1-20
Component
Maintenance and Service Guide
Function
num lk key
Component
Top Components
Function
Product Description
Top Components Continued
Maintenance and Service Guide
Component
Function
Bottom Components
Bottom Components
Component
Function
Bottom Components Continued
Maintenance and Service Guide
Component
Function
1.6 Design Overview
2.1 Computer Setup and Diagnostics Utilities
Troubleshooting
Maintenance and Service Guide
Using Computer Setup
Maintenance and Service Guide
Selecting from the File Menu
File Menu
Select
Troubleshooting
Selecting from the Security Menu
Security Menu
Select
Troubleshooting
Selecting from the Advanced Menu
Maintenance and Service Guide
Select
Advanced Menu Continued
Troubleshooting
Select
To Do This
Obtaining, Saving, or Printing Configuration Information
2.2 Using Diagnostics for Windows
Obtaining, Saving, or Printing Diagnostic Test Information
6. Select the Begin Testing button
Flowchart
2.3 Troubleshooting Flowcharts
Troubleshooting
Description
Begin troubleshooting
Flowchart 2.1-Initial Troubleshooting
power?
Is there
Flowchart 2.2-No Power, Part
Troubleshooting
Flowchart 2.3-No Power, Part
Maintenance and Service Guide
power supply if applicable
Flowchart 2.4-No Power, Part
Troubleshooting
Flowchart 2.5-No Power, Part
Maintenance and Service Guide
2-15
Flowchart 2.6-No Video, Part
Troubleshooting
Flowchart 2.7-No Video, Part
Maintenance and Service Guide
Continued from Section No Video, Part Remove
Troubleshooting
Flowchart 2.8-Nonfunctioning Docking Station if applicable
2-18
Troubleshooting
Flowchart 2.9-No Operating System OS Loading
Maintenance and Service Guide
2-19
Boot from diskette?
Flowchart 2.10-No OS Loading, Hard Drive, Part
Nonsystem
disk message?
Flowchart 2.11-No OS Loading, Hard Drive, Part
Troubleshooting
Flowchart 2.12-No OS Loading, Hard Drive, Part
Maintenance and Service Guide
Boot from
Flowchart 2.13-No OS Loading, Diskette Drive
Troubleshooting
Flowchart 2.14-No OS Loading, CD- or DVD-ROM Drive
2-24
Troubleshooting
Flowchart 2.15-No Audio, Part
Maintenance and Service Guide
2-25
Troubleshooting
Flowchart 2.16-No Audio, Part
driver in OS configured?
2-26
Troubleshooting
Flowchart 2.17-Nonfunctioning Device
Maintenance and Service Guide
2-27
Troubleshooting
Flowchart 2.18-Nonfunctioning Keyboard
Maintenance and Service Guide
2-28
Troubleshooting
Flowchart 2.19-Nonfunctioning Pointing Device
Maintenance and Service Guide
2-29
Troubleshooting
Flowchart 2.20-No Network/Modem Connection
2-30
Replace jack or have jack activated
3.1 Serial Number Location
Illustrated Parts Catalog
Maintenance and Service Guide
3.2 Notebook Major Components
Notebook Major Components
Illustrated Parts Catalog
Item Description
Maintenance and Service Guide
Number
Illustrated Parts Catalog
Notebook Major Components
Maintenance and Service Guide
Illustrated Parts Catalog
Item Description
Maintenance and Service Guide
Number
Illustrated Parts Catalog
Notebook Major Components
Maintenance and Service Guide
Illustrated Parts Catalog
Left and right wireless antenna with cables
PC Card assembly not illustrated
Maintenance and Service Guide
Spare Part
Notebook Major Components
Maintenance and Service Guide
Illustrated Parts Catalog
Maintenance and Service Guide
Battery pack, 8 cell, 4.4 wH
Spare Part
Description
Maintenance and Service Guide
3.3 Miscellaneous Plastics Kit Components
Miscellaneous Plastics Kit Components
Illustrated Parts Catalog
Miscellaneous Plastics Kit Components Spare Part Number
Maintenance and Service Guide
3.4 Miscellaneous Cable Kit Components
Miscellaneous Cable Kit Components
Item Description
Maintenance and Service Guide
3.5 Miscellaneous Doors/Covers Kit Components
Miscellaneous Doors/Covers Kit Components
Item Description
Mass Storage Devices
3.6 Mass Storage Devices
Item Description
Number
Power cord, 3-wire
3.7 Miscellaneous
Maintenance and Service Guide
Description
4.1 Tools Required
Removal and Replacement Preliminaries
Cables and Connectors
4.2 Service Considerations
Plastic Parts
4.3 Preventing Damage to Removable Drives
4.4 Preventing Electrostatic Damage
4.5 Packaging and Transporting Precautions
4.6 Workstation Precautions
4.7 Grounding Equipment and Methods
Maintenance and Service Guide
Removal and Replacement Preliminaries
Event
Material
Removal and Replacement Procedures
Removal and Replacement Procedures
5.1 Serial Number
Maintenance and Service Guide
Serial Number Location
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Maintenance and Service Guide
# of Screws
Spare Part Number Information
5.3 Preparing the Notebook for Disassembly
d. Remove the battery pack
c. Lift the front edge of the battery pack up and swing it back
Reverse the above procedure to install the battery pack
Removing the Battery Pack
4. Remove the hard drive by following these steps
f. Remove the hard drive shield 2 and connector 3 from the hard drive
5.5 Memory Expansion Board
5.4 Notebook Feet
Maintenance and Service Guide
Removal and Replacement Procedures
4. Lift the front edge of the cover up 2 and swing it back
5. Remove the cover
Removing the Memory Expansion Board
5.6 Mini PCI Communications Board
Maintenance and Service Guide
Removal and Replacement Procedures
4. Lift the rear edge of the cover up 2 and swing it forward
5. Remove the cover
8. Pull the board away from the socket at a 45-degree angle
Removing the RTC battery
5.7 RTC Battery
Removing the Optical Drive
5.8 Optical Drive
Removal and Replacement Procedures
5.9 Keyboard
Maintenance and Service Guide
Removing the Keyboard Screws
Maintenance and Service Guide
Removal and Replacement Procedures
4. Turn the notebook top side up with the front facing forward
5. Open the notebook
9. Remove the keyboard
Removing the Switch Cover
5.10 Switch Cover
Removing the Speaker Cover Screws
5.11 Speaker Cover
Removal and Replacement Procedures
Reverse the above procedure to install the speaker cover
Maintenance and Service Guide
7. Slide the speaker cover back 2 to disengage it from the notebook
Removing the Fan
5.12 Fan
5.13 Heat Sink
Removal and Replacement Procedures
Reverse the above procedure to install the heat sink
Maintenance and Service Guide
Removing the Thermal Grease From the Heat Sink and Processor
Removal and Replacement Procedures
5.14 Processor
Maintenance and Service Guide
Spare Part Number Information
Removal and Replacement Procedures
Reverse the above procedure to install the processor
Maintenance and Service Guide
3. Lift the processor straight up 2 and remove it
Disconnecting the Display Cable
5.15 Display Assembly
Removing the Display Screws
Reverse the above procedure to install the display assembly
10. Lift the display assembly straight up and remove it
Removing the Display Assembly
Removal and Replacement Procedures
Spare Part Number Information
5.16 Top Cover
Maintenance and Service Guide
Removal and Replacement Procedures
5. Remove the following screws
Two PM2.5×7.0 screws in the front corners of the notebook
6. Turn the notebook top side up with the rear panel facing forward
Disconnecting the Bluethumb Wireless Module and Speaker Cables
Maintenance and Service Guide
Removal and Replacement Procedures
11. Remove the following screws
Removing the Top Cover Screws
Removal and Replacement Procedures
Reverse the above procedure to install the top cover
Maintenance and Service Guide
12. Position the notebook so the front faces forward
Spare Part Number Information
5.17 SD Card Slot Board and Cable
2. Disconnect the SD Card slot board cable 1 from the system board
Spare Part Number Information
5.18 VGA Board and Shield
4. Remove the VGA board and shield
Replacing the Thermal Pads on the VGA Board and Shield
5.19 Modem and Cable
Speaker cover Section Display assembly Section Top cover Section
Spare Part Number Information
5.20 System Board
Maintenance and Service Guide
Removal and Replacement Procedures
2. Disconnect the SD Card slot board cable 1 from the system board
Removing the System Board Screws
4. Lift the right side of the system board approximately
Dimensions
Specifications
Stand-alone power requirements
Temperature
Notebook Continued
Specifications
Shock
Vibration
Dimensions
Specifications
Pixel resolution
Maintenance and Service Guide
Dimensions
Specifications
Pixel resolution
Number of colors
Dimensions
Specifications
Pixel resolution
Maintenance and Service Guide
Dimensions
Specifications
temperature
80 GB
Weight
Specifications
Power supply
Dimensions
Access time
Specifications
Applicable disk
Center hole diameter
Access time
Specifications
Maintenance and Service Guide
Applicable disk
Access time
Specifications
Applicable disk
Center hole diameter
Access time
Specifications
Maintenance and Service Guide
Applicable disk
Hardware
Specifications
System
Function
Maintenance and Service Guide
Specifications
Hardware
System
Specifications
shipping configuration
I/O Address
System Function
Specifications
shipping configuration
Maintenance and Service Guide
I/O Address
Specifications
shipping configuration
I/O Address
System Function
Maintenance and Service Guide
Specifications
Size
Memory Address
Signal
Connector Pin Assignments
Signal
Maintenance and Service Guide
Signal
Connector Pin Assignments
Signal
Signal
Signal
Connector Pin Assignments
Signal
Maintenance and Service Guide
Signal
Connector Pin Assignments
Signal
Signal
Signal
Connector Pin Assignments
Signal
Maintenance and Service Guide
3-Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
Power Cord Set Requirements
Country-Specific Requirements
Applicable Note
Country
Maintenance and Service Guide
Power Cord Set Requirements
Applicable Note
Country
Maintenance and Service Guide
Screw Listing
Head
Where used
Color
Length
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×7.0 Screw Locations
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×7.0 Screw Locations
Maintenance and Service Guide
Where used
Table C-2
Phillips PM2.5×3.5 Screw
Head
Where used
Color
Length
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Locations
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Locations
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Location
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Locations
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Location
Head
Where used
Color
Length
Maintenance and Service Guide
Where used
Table C-4
Phillips PM2.5×15.0 Screw Continued
Maintenance and Service Guide
Where used
Head
Color
Maintenance and Service Guide
Where used
Table C-5
Phillips PM2.5×3.0 Screw
Head
Where used
Color
Length
Maintenance and Service Guide
Where used
Table C-7
Phillips PM2.0×9.0 Spring-Loaded Screw
Index
Index-2
Index
Page
Page