Document Part Number
Maintenance and Service Guide
HP Compaq Business Notebook nx7000
Compaq Presario Widescreen Notebook PC
Maintenance and Service Guide First Edition July Document Part Number
2 Troubleshooting
Contents
1 Product Description
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
3 Illustrated Parts Catalog
Contents
B Power Cord Set Requirements
6 Specifications A Connector Pin Assignments
C Screw Listing Index
Product Description
1.1 Models
HP Compaq nx7000 and Compaq Presario X1000 Model Naming Conventions
Description
Options
HP Compaq nx7000 Models
Maintenance and Service Guide
Product Description
HP Compaq nx7000 Models Continued
Product Description
Maintenance and Service Guide
HP Compaq nx7000 Models Continued
Product Description
People’s Republic
HP Compaq nx7000 Models Continued
Product Description
HP Compaq nx7000 Models Continued
Maintenance and Service Guide
Product Description
Compaq Presario X1000 Models
Product Description
Compaq Presario X1000 Models Continued
Maintenance and Service Guide
Product Description
Product Description
Compaq Presario X1000 Models Continued
1-10
Maintenance and Service Guide
Compaq Presario X1000 Models Continued
Product Description
1-11
1.2 Features
ATI Mobility Radeon graphics with 32- or 64-MB DDR SDRAM
1.3 Clearing a Password
1.4 Power Management
1.5 External Components
Maintenance and Service Guide
Front and Left Side Components
Product Description
Maintenance and Service Guide
Front and Left Side Components
Component
Function
Maintenance and Service Guide
Rear Panel and Right Side Components
Component
Function
Maintenance and Service Guide
Component
Function
Product Description
Maintenance and Service Guide
Keyboard Components
Product Description
1-20
Maintenance and Service Guide
Component
Function
num lk key
Top Components
Component
Function
Product Description
Maintenance and Service Guide
Top Components Continued
Component
Function
Bottom Components
Bottom Components
Component
Function
Maintenance and Service Guide
Bottom Components Continued
Component
Function
1.6 Design Overview
2.1 Computer Setup and Diagnostics Utilities
Troubleshooting
Maintenance and Service Guide
Using Computer Setup
Selecting from the File Menu
Maintenance and Service Guide
File Menu
Select
Selecting from the Security Menu
Troubleshooting
Security Menu
Select
Selecting from the Advanced Menu
Troubleshooting
Maintenance and Service Guide
Select
Troubleshooting
Advanced Menu Continued
Select
To Do This
2.2 Using Diagnostics for Windows
Obtaining, Saving, or Printing Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
6. Select the Begin Testing button
2.3 Troubleshooting Flowcharts
Flowchart
Troubleshooting
Description
Flowchart 2.1-Initial Troubleshooting
Begin troubleshooting
power?
Is there
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
Troubleshooting
Maintenance and Service Guide
power supply if applicable
Flowchart 2.4-No Power, Part
Flowchart 2.5-No Power, Part
Troubleshooting
Maintenance and Service Guide
2-15
Flowchart 2.6-No Video, Part
Flowchart 2.7-No Video, Part
Troubleshooting
Maintenance and Service Guide
Continued from Section No Video, Part Remove
Troubleshooting
Flowchart 2.8-Nonfunctioning Docking Station if applicable
2-18
Flowchart 2.9-No Operating System OS Loading
Troubleshooting
Maintenance and Service Guide
2-19
Flowchart 2.10-No OS Loading, Hard Drive, Part
Boot from diskette?
Nonsystem
disk message?
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
Troubleshooting
Maintenance and Service Guide
Boot from
Flowchart 2.13-No OS Loading, Diskette Drive
Troubleshooting
Flowchart 2.14-No OS Loading, CD- or DVD-ROM Drive
2-24
Flowchart 2.15-No Audio, Part
Troubleshooting
Maintenance and Service Guide
2-25
Flowchart 2.16-No Audio, Part
Troubleshooting
driver in OS configured?
2-26
Flowchart 2.17-Nonfunctioning Device
Troubleshooting
Maintenance and Service Guide
2-27
Flowchart 2.18-Nonfunctioning Keyboard
Troubleshooting
Maintenance and Service Guide
2-28
Flowchart 2.19-Nonfunctioning Pointing Device
Troubleshooting
Maintenance and Service Guide
2-29
Flowchart 2.20-No Network/Modem Connection
Troubleshooting
2-30
Replace jack or have jack activated
Illustrated Parts Catalog
3.1 Serial Number Location
3.2 Notebook Major Components
Maintenance and Service Guide
Notebook Major Components
Illustrated Parts Catalog
Maintenance and Service Guide
Item Description
Number
Illustrated Parts Catalog
Notebook Major Components
Maintenance and Service Guide
Illustrated Parts Catalog
Maintenance and Service Guide
Item Description
Number
Illustrated Parts Catalog
Notebook Major Components
Maintenance and Service Guide
Illustrated Parts Catalog
PC Card assembly not illustrated
Left and right wireless antenna with cables
Maintenance and Service Guide
Spare Part
Notebook Major Components
Maintenance and Service Guide
Illustrated Parts Catalog
Battery pack, 8 cell, 4.4 wH
Maintenance and Service Guide
Spare Part
Description
3.3 Miscellaneous Plastics Kit Components
Maintenance and Service Guide
Miscellaneous Plastics Kit Components
Illustrated Parts Catalog
Miscellaneous Plastics Kit Components Spare Part Number
3.4 Miscellaneous Cable Kit Components
Maintenance and Service Guide
Miscellaneous Cable Kit Components
Item Description
3.5 Miscellaneous Doors/Covers Kit Components
Maintenance and Service Guide
Miscellaneous Doors/Covers Kit Components
Item Description
3.6 Mass Storage Devices
Mass Storage Devices
Item Description
Number
3.7 Miscellaneous
Power cord, 3-wire
Maintenance and Service Guide
Description
Removal and Replacement Preliminaries
4.1 Tools Required
Cables and Connectors
4.2 Service Considerations
Plastic Parts
4.3 Preventing Damage to Removable Drives
4.5 Packaging and Transporting Precautions
4.4 Preventing Electrostatic Damage
4.6 Workstation Precautions
4.7 Grounding Equipment and Methods
Removal and Replacement Preliminaries
Maintenance and Service Guide
Event
Material
Removal and Replacement Procedures
5.1 Serial Number
Removal and Replacement Procedures
Maintenance and Service Guide
Serial Number Location
5.2 Disassembly Sequence Chart
Removal and Replacement Procedures
Maintenance and Service Guide
# of Screws
5.3 Preparing the Notebook for Disassembly
Spare Part Number Information
c. Lift the front edge of the battery pack up and swing it back
d. Remove the battery pack
Reverse the above procedure to install the battery pack
Removing the Battery Pack
4. Remove the hard drive by following these steps
f. Remove the hard drive shield 2 and connector 3 from the hard drive
5.4 Notebook Feet
5.5 Memory Expansion Board
Removal and Replacement Procedures
Maintenance and Service Guide
4. Lift the front edge of the cover up 2 and swing it back
5. Remove the cover
5.6 Mini PCI Communications Board
Removing the Memory Expansion Board
Removal and Replacement Procedures
Maintenance and Service Guide
4. Lift the rear edge of the cover up 2 and swing it forward
5. Remove the cover
8. Pull the board away from the socket at a 45-degree angle
5.7 RTC Battery
Removing the RTC battery
5.8 Optical Drive
Removing the Optical Drive
5.9 Keyboard
Removal and Replacement Procedures
Maintenance and Service Guide
Removing the Keyboard Screws
Removal and Replacement Procedures
Maintenance and Service Guide
4. Turn the notebook top side up with the front facing forward
5. Open the notebook
9. Remove the keyboard
5.10 Switch Cover
Removing the Switch Cover
5.11 Speaker Cover
Removing the Speaker Cover Screws
Reverse the above procedure to install the speaker cover
Removal and Replacement Procedures
Maintenance and Service Guide
7. Slide the speaker cover back 2 to disengage it from the notebook
5.12 Fan
Removing the Fan
5.13 Heat Sink
Reverse the above procedure to install the heat sink
Removal and Replacement Procedures
Maintenance and Service Guide
Removing the Thermal Grease From the Heat Sink and Processor
5.14 Processor
Removal and Replacement Procedures
Maintenance and Service Guide
Spare Part Number Information
Reverse the above procedure to install the processor
Removal and Replacement Procedures
Maintenance and Service Guide
3. Lift the processor straight up 2 and remove it
5.15 Display Assembly
Disconnecting the Display Cable
Removing the Display Screws
10. Lift the display assembly straight up and remove it
Reverse the above procedure to install the display assembly
Removing the Display Assembly
Removal and Replacement Procedures
5.16 Top Cover
Spare Part Number Information
Removal and Replacement Procedures
Maintenance and Service Guide
5. Remove the following screws
Two PM2.5×7.0 screws in the front corners of the notebook
6. Turn the notebook top side up with the rear panel facing forward
Disconnecting the Bluethumb Wireless Module and Speaker Cables
Removal and Replacement Procedures
Maintenance and Service Guide
11. Remove the following screws
Removing the Top Cover Screws
Reverse the above procedure to install the top cover
Removal and Replacement Procedures
Maintenance and Service Guide
12. Position the notebook so the front faces forward
5.17 SD Card Slot Board and Cable
Spare Part Number Information
2. Disconnect the SD Card slot board cable 1 from the system board
5.18 VGA Board and Shield
Spare Part Number Information
4. Remove the VGA board and shield
5.19 Modem and Cable
Replacing the Thermal Pads on the VGA Board and Shield
Speaker cover Section Display assembly Section Top cover Section
5.20 System Board
Spare Part Number Information
Removal and Replacement Procedures
Maintenance and Service Guide
2. Disconnect the SD Card slot board cable 1 from the system board
Removing the System Board Screws
4. Lift the right side of the system board approximately
Specifications
Dimensions
Stand-alone power requirements
Temperature
Specifications
Notebook Continued
Shock
Vibration
Specifications
Dimensions
Pixel resolution
Maintenance and Service Guide
Specifications
Dimensions
Pixel resolution
Number of colors
Specifications
Dimensions
Pixel resolution
Maintenance and Service Guide
Specifications
Dimensions
temperature
80 GB
Specifications
Weight
Power supply
Dimensions
Specifications
Access time
Applicable disk
Center hole diameter
Specifications
Access time
Maintenance and Service Guide
Applicable disk
Specifications
Access time
Applicable disk
Center hole diameter
Specifications
Access time
Maintenance and Service Guide
Applicable disk
Specifications
Hardware
System
Function
Specifications
Maintenance and Service Guide
Hardware
System
shipping configuration
Specifications
I/O Address
System Function
shipping configuration
Specifications
Maintenance and Service Guide
I/O Address
shipping configuration
Specifications
I/O Address
System Function
Specifications
Maintenance and Service Guide
Size
Memory Address
Connector Pin Assignments
Signal
Signal
Maintenance and Service Guide
Connector Pin Assignments
Signal
Signal
Signal
Connector Pin Assignments
Signal
Signal
Maintenance and Service Guide
Connector Pin Assignments
Signal
Signal
Signal
Connector Pin Assignments
Signal
Signal
Maintenance and Service Guide
3-Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
Country-Specific Requirements
Power Cord Set Requirements
Applicable Note
Country
Power Cord Set Requirements
Maintenance and Service Guide
Applicable Note
Country
Screw Listing
Maintenance and Service Guide
Where used
Head
Color
Length
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Phillips PM2.5×7.0 Screw Locations
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Phillips PM2.5×7.0 Screw Locations
Where used
Maintenance and Service Guide
Table C-2
Phillips PM2.5×3.5 Screw
Where used
Head
Color
Length
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Locations
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Locations
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Location
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Locations
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Location
Where used
Head
Color
Length
Where used
Maintenance and Service Guide
Table C-4
Phillips PM2.5×15.0 Screw Continued
Where used
Maintenance and Service Guide
Head
Color
Where used
Maintenance and Service Guide
Table C-5
Phillips PM2.5×3.0 Screw
Where used
Head
Color
Length
Where used
Maintenance and Service Guide
Table C-7
Phillips PM2.0×9.0 Spring-Loaded Screw
Index
Index
Index-2
Page
Page