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Troubleshooting
Flowchart 2.20—No Network/Modem Connection
No network or modem connection.
N
Network
or modem
jack active?
Y
Y
Digital
line?
N
N
NIC/modem
configured
in OS?
Y
Disconnect all
power from
the notebook
and open.
Reseat
NIC/modem
(if applicable).
Replace jack or have jack activated.
Connect
to nondigital
line.
Reload
drivers and reconfigure.
Y
OK?
N
Replace
NIC/modem
(if applicable).
Y
OK?
N
Replace system board.
Done
Done
Maintenance and Service Guide |