BT 5100 manual No display, Icon flashes, Icon not scrolling, You hear the busy tone when you press

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Help 51

No display

•The batteries may be flat, dead or incorrectly inserted. Recharge or replace the batteries.

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•Is the handset registered correctly to the base, see page 47.

•Check that the mains power is correctly connected.

•Check that the handset is within range of the base.

•The batteries are low, place the handset on the base/charger to recharge.

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•Try cleaning the charging contacts.

•Check that the mains power is correctly connected.

You hear the busy tone when you press .

•Make sure the handset is in range of the base.

•Another handset registered to your BT Synergy 5100 base may be on the line.

No Caller Display number/name displayed

•Have you subscribed to a Caller Display service from your network provider, see page 33.

•The caller may have withheld their number.

•An exact name/number match was not found in your directory. Check that you have stored the full STD dialling code.

If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

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Contents User Guide Welcome Need help? This guide Calls lists Using additional handsetsBT Services AgendaSetting up Getting startedLocation Setting up for multiple packs Your BT Synergy 5100 is ready for use Date and timeRemoving the batteries Handset buttons Getting to know your phoneHandset name Standby screen ChargerDisplay icons Handset numberBase OptionsNavigating the menus Menu map Calls Lists Agenda Network Services Clock & AlarmMemory Status Edit Entry Settings Registration Names menu Press NamesSet Handset Register Handset From menu in standby During a callTo answer the call Using the phoneMake a call Receive a callAnswer a call handsfree Adjust the earpiece /receiver volumeSwitch to handsfree during a call SecrecyTo lock the keypad Redial a number from the redial listSave a number from the redial list to the phonebook Delete a redial number/delete all redialDial an entry Name and number phonebookStore a name and number View an entrySearch alphabetically Edit a name and numberEdit ringtone Delete an entryMemory status Delete entire phonebookCopy an entry to another handset Copy the entire phonebook to another handsetCopy all entries to or from a SIM card Copy an entry to a SIM cardLocal code Change the dialling codeHandset ringtone Handset settingsHandset ringer volume Receiver volumeDisplay language Press Menu, scroll To Settings and press SelectLight timeout Handset namePabx access code Auto talkKey beep Base ringtone Base settingsBase ringer volume Dialling modePress To highlight All Handsets or Select Handset then Recall modeRing priority Scroll To Ring Priority and press SelectFirst ring Restore default settingsDate & time Clock & alarmSet alarm Alarm on /offSwitch off alarm ring When the alarm goes off, press StopTime format Switch off agenda ring AgendaAdd a new event Edit agenda Show agenda detailsSend agenda as a text message Delete agendaDelete all agendas View new missed calls Calls listsCaller Display New calls alertSend a text message to a Calls list number Press Dial to call the numberCopy a Calls list number to the phonebook ScrollDelete all entries Press Menu, scroll To Calls List then press Select. MissedCalls is highlighted. If required, scroll To Delete Calls Call Waiting Call WaitingBT 118500 Directory Enquries BT ServicesPre-stored BT Services numbers BT HelplineCall Divert on/off/check Call Waiting on/off/checkAdd or edit an entry Dial a stored entry Writing tips Subscribe to the text messaging serviceCost of the fixed line service Send a text message Text messagingReceiving and reading text messages Standard text entryRead a new message Edit or send texts in the Drafts box Edit templates To cancelForward or delete texts in the Outbox Edit templatesService Centre numbers Add or change Service Centre numbersDeleting texts Set send centre Message alert toneSet message size Registering an additional handset Using additional handsetsDe-register a handset Select a baseWay conference call Internal callsCall another handset Transfer a callHelp Icon not scrolling You hear the busy tone when you pressNo display Icon flashesCannot register a handset to a base Base unit does not ring, but the lights are onCustomer Helpline Possible problems with text messaging Cannot send textCannot receive text Refer to the telephone number shown on your telephone bill Further help and advice for text queries on BT linesGeneral sales enquiries Billing enquiriesYou keep hearing an error beep General information Safety informationProduct disposal instructions TTE Working together, supporting energy saving products