Phonetics 1104 user manual Appendix D Returning the Unit for Repair, Service Department

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Appendix D: Returning the Unit for Repair

In the event that the Model 1104 does not function properly, we suggest that you do the following:

1)Record your observations regarding the Model 1104’s malfunction.

2)Call the Technical Service Department at (610)558-2700 prior to sending the unit to Sensaphone for repair.

If the unit must be sent to Sensaphone for Servicing, please do the following:

1)Unplug the AC power supply from the wall outlet, remove the batteries, and disconnect all sensors from the alert inputs.

2)Carefully pack the unit to avoid damage in transit. Use the original container (if available) or a sturdy shipping box.

3)You must include the following information to avoid shipping delays:

a)Your name, address and telephone number.

b)A note explaining the problem.

4)Ship your package to the address below:

SERVICE DEPARTMENT

Sensaphone, Inc.

901 Tryens Road

Aston, PA 19014

5)Ship prepaid and insured via UPS or US Mail to ensure a traceable shipment with recourse for damage or replacement.

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Contents Model SENSAPHONE, INC Important Safety Instructions Sensaphone Model 1104 User’s Manual PHONETICS, INC FCC RequirementsSensaphone Model 1104 User’s Manual Canadian Department of Communications Statement Sensaphone Model 1104 User’s Manual Viii Technical Support Summary of the Alarm Dial-Out ProcessRings Until Answer Unit ID NumberDial-out Telephone Numbers Tone or Pulse Dialing Special DialingTemperature Scale Input ConfigurationEnable/Disable Inputs Establishing High and Low Temperature LimitsStatus Report High Sound Alarm Enable/DisableExit Delay Alarm AcknowledgmentIntroduction Technical Support Operating Environment Installation+ + + RUN Installing the Telephone Line Alert Inputs Sensor Connected to an Alert Input Two Sensors Wired to Adjacent Inputs ~ ~ From the unit completely to avoid damage to the circuitry Disconnecting the Model 1104 for Storage or Seasonal UseSensaphone Model 1104 User’s Manual Local Keypad Quick StartRUN Set Configuration of InputsSet the ID Number StatusNumber Set Dial-Out Telephone NumbersModel 1104 responds Enter low temperature limit Set Temperature LimitsModel 1104 responds Enter high temperature limit Quick Start Alert Condition Action-Response Programmable FeatureHello, this is telephone number Unit ID Number Communications ProgrammingProgramming the ID Number Interrogating the ID Number Enter number Programming Dial-out Telephone NumbersErasing a Telephone Number Interrogating a Dial-out Telephone NumberPress ENTER. The Model 1104 will say Enter Pause Tone or Pulse DialingSpecial Dialing Keys Code Incorporating a PausePound # AsteriskPressed Incorporating a Pound # or AsteriskPress any unassigned number key from 1 to 4 to represent Special Dialing to a Beeper or Pager Now press Pause once to activate a four second delay. This Interrogating Rings Until Answer Programming Rings Until AnswerUsing the TAD Feature TAD Enable/DisableNo TAD In Use Programming the Listen-in Time Interrogating the Listen-in Time Programming the Call Delay Call DelayInterrogating Call Delay Local Voice Mute Enable/Disable Local Voice Mute10.2 Interrogating Voice Repetitions Programming Voice RepetitionsModel 1104 will recite the number programmed Programming Intercall Time Seconds Interrogating Intercall TimeProgramming Max Calls Interrogating Max Calls Setting the Clock Interrogating for the Current Time Unlocking the Keypad Locking the KeypadUsing the number keys, enter the digits for the code Sensaphone Model 1104 User’s Manual Alarm Programming Status Programming Input ConfigurationVerifying Enabled/Disabled Input Status Verifying Input ConfigurationChanging Enabled/Disabled Input Status Immediately follows the number recited for that input Programming Input Recognition TimeRecites the digits as they are pressed Interrogating Input Recognition TimePress the corresponding input key 1 to Programming Temperature Limits for a Selected Input Interrogating High and Low Temperature Limits Disabling Alarm Response to High or Low TemperatureTemperature Calibration Interrogating Temperature Calibration Programming Temperature CalibrationObtaining Current Temperature Enabling/Disabling the AC Power Alarm Model 1104 will recite the digits as they are pressed Programming Power Failure Recognition TimeInterrogating Power Failure Recognition Time Using the number keys, enter a value for sound sensitivity Programming Sound Alarm SensitivityInterrogating Sound Sensitivity Programming High Sound Alarm Recognition TimeChanging Enabled/Disabled High Sound Alarm Exit Delay Touch-Tone Acknowledgment Acknowledgment Status Report & Remote AccessLocal Acknowledgment Callback Acknowledgment Example Status Report, No Alarms Example Status Report, Existing Alarms Battery Condition Example Status Report, Disabled InputsReplace batteries, if below 7.2 Volts Remote Access by Touch-Tone TelephoneBattery Condition OK, if over 8.2 Volts Activating Status Report Sensaphone Model 1104 User’s Manual Operation Alarm Detection, Dial-out and AcknowledgmentAlarm Message TemperatureValid Alarm Call DelayCall Progress Alarm MessagesIntercall Time Voice RepetitionsFast Code Local, On-siteAcknowledgment Touch-ToneHave a good day TAD EnabledNumber...the last number it dialed Example a Dial-out Telephone Call Appendix a Troubleshooting Cause ProblemSolution Communications / Dial-outAppendix a Troubleshooting Communications / Dial-out Problem Cause Solution Temperature Monitoring Problem Cause Solution Other Monitoring Problem Cause Solution Sound Level Monitoring Problem Cause Solution101 Appendix a Troubleshooting Use rechargeable nicad batteries Be sure to use alkaline batteries-do notAppendix B Weekly Testing Procedure 104 Part Number Sensor / Switch Appendix C AccessoriesSensaphone Model 1104 User’s Manual 106 Appendix D Returning the Unit for Repair Service DepartmentYear Limited Warranty