Avaya Explore Calling Features and Operations for 2402 Models

To call a number using an AD button

While off-hook, press and then the dial pad key that corresponds to the AD number you want to call.

You will hear ringback tone.

For example, to call the number stored as AD entry F3, press , and

then press 3.

Call Forwarding All Calls

The Call Forwarding feature temporarily forwards all your calls to another extension or to an outside number, depending on your system.

To temporarily redirect all calls to an extension or outside number of your choice

1.Press (while off-hook) and then the dial pad key on which the Call Forwarding features is administered

or Dial the Call Forward feature access code (while off-hook).

2.When you hear dial tone, dial the extension or number where calls will be sent.

3.When you hear confirmation tone, hang up.

To cancel Call Forwarding

Press (while off-hook) and then the dial pad key on which the Call Forwarding Cancel feature is administered

or Dial the Call Forward cancel code (while off-hook).

You will hear confirmation tone. Your calls will now ring at your own telephone.

Call Park

The Call Park feature allows you to put a call on hold at your telephone for retrieval at any extension.

To park a call at your extension (for retrieval at any extension)

1.Press .

You will hear dial tone.

2.Enter the Call Park feature access code.

3.When you hear confirmation tone, hang up.

To retrieve a parked call from another extension

1.Pick up the handset or press .

2.Dial the Answer Back feature access code.

3.When you hear a dial tone, dial the extension at which you parked the call.

If returning to a call parked at your telephone, dial your own extension.

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