Avaya 555-233-781 manual Avaya Inc All Rights Reserved

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© 2006 Avaya Inc.

All Rights Reserved.

Notice

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

For full legal page information, please see the complete document, Avaya Legal Page for Hardware Documentation, Document number 03-600759.

To locate this document on our Web site, simply go to http://www.avaya.com/support and search for the document number in the search box.

Documentation disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.

Link disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site:

http://www.avaya.com/support

Copyright

Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.

Avaya support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number

is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site:

http://www.avaya.com/support

Software License

USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER’S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT http://support.avaya.com/LicenseInfo/ (“GENERAL LICENSE TERMS”). IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY FOR A REFUND OR CREDIT.

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. “Designated Processor” means a single stand-alone computing device. “Server” means a Designated Processor that hosts a software application to be accessed by multiple users. “Software” means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone Products or pre-installed on Hardware. “Hardware” means the standard hardware Products, originally sold by Avaya and ultimately utilized by End User.

License Type(s):

Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

Third-party Components

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements (“Third Party Components”), which may contain terms that expand or limit rights to use certain portions of the Product (“Third Party Terms”). Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya’s Web site at:

http://support.avaya.com/ThirdPartyLicense/

Interference

Using a cell, mobile, or GSM telephone, or a two-way radio in close proximity to an Avaya IP Telephone might cause interference.

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Contents 4620/4620SW/4621SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Overview Issue DateAbout This Guide Intended AudienceDocument Organization How to Use This DocumentWhat’s New in This Document Conventions Used Symbolic ConventionsRelated Documentation Typographic Conventions10 4620/4620SW/4621SW IP Telephone User Guide Introducing Your 4620/4620SW/4621SW IP Telephone Introduction4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Lamp IndicatorName Description ButtonsHold Red button used to place a call on hold PadAbout the Feature Key Expansion Unit EU24/EU24BL Navigating Application ScreensFeature is on/active White Speed Dial Application 4620/4620SW/4621SW IP Telephone ApplicationsPhone Application 4620/4620SW/4621SW Telephone Options Web Access Application OptionalCall Log Application Additional 4620/4620SW/4621SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Making Calls Using Your 4620/4620SW/4621SW IP TelephoneCall Appearances If all lines are in use, automatic dialing will not work Manual DialingAutomatic Dialing Last number dialed is automatically redialed Redialing using a list of the last six numbers calledRedialing the last number called Call Log entry is created for this callSelected Call Log displays Number of the selected person dials automaticallyPress the Page Right or Page Left Calling a party from the Web Access application Associated Call Detail screen displaysConference Call Handling FeaturesReceiving Calls Icon on the current line changes to the Soft Hold icon HoldMute Call is now activeSpeaker Changing from the Speaker to the handset or headsetTransfer Turning the Speaker off during a callLogging Retrieving a Voice Mail MessageLogging Off the Phone Password entry Page Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displaysIf you want to Deleting a Speed Dial Button LabelPrompt Select label to delete displays ThenUsing the Call Log Application About the Call LogViewing a Call Log If you want to ThenAdding a Call Log Entry to a Speed Dial Button Selected entry’s Detail screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry No deletion occurs and the Call Log’s Main screen displaysPrompt Press Delete again to confirm displays Disabling the Call LogDeleting All Entries from a Call Log Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Navigating the Home Page and Other Standard-Size Web Pages Home page displaysEntering Text on Web Pages Any characters entered are removedEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displaysApplication Options Setting the Redial OptionThis is the default setting Phone/ExitSetting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? OptionDefault rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Enabling/Disabling the Call Log Setting the Call Appearance WidthSetting Visual Alerting Personal Ringing Options First Options Main screen displaysViewing IP Address Status Viewing Quality of Service QoS StatusStatus Screen Viewing Options View Status Main Screen displaysViewing Miscellaneous Status Changing the Display ContrastViewing Interface Status Logging Off the 4620/4620SW/4621SW IP Telephone If administered, the Audio Status screen displaysViewing the Network Audio Quality Reinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to EnabledVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select Directory Path Select User NameFeature Button Labeling Select View default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select Restore default labelsSecond Options Main screen redisplays Feature Button Labeling screen re-displaysChanging a Phone/PC Ethernet Interface Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP TelephonesHandset Connector Type Ordering Code Handsets for 4600 Series IP TelephonesTelephone Management Troubleshooting Interpreting Ringer TonesRinging Incoming Tones Meaning Feedback Handset Tones MeaningInterpreting Display Icons Testing Your PhoneTesting the Telephones Lights and Display Icon MeaningBasic Troubleshooting Chart Problem/Symptom Suggested SolutionTroubleshooting 4620/4620SW/4621SW Applications Problem/Symptom Suggested ResolutionReview the previous section, Basic Troubleshooting Chart Speed Dial ApplicationResetting and Power Cycling the IP Telephone Resetting Your PhonePower Cycling the Phone Index Numerical84 4620/4620SW/4621SW IP Telephone User Guide Password, setting Personal Ringing 86 4620/4620SW/4621SW IP Telephone User Guide
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