Avaya 555-233-781 manual Using the Speed Dial Application

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Contents
Receiving Calls	26
Call Handling Features	26
Conference	26
Hold	27
Mute	27
Speaker	28
Changing from the Speaker to the handset or headset	28
Changing from the handset or headset to the Speaker	28
Turning the Speaker on during a call	28
Turning the Speaker off during a call	29
Ending a call while the Speaker is active	29
Transfer	29
Retrieving a Voice Mail Message	30
Logging Off the Phone	30
Logging In	30
Extension entry:	30
Password entry:	31
Additional Login Prompts and Messages	31
Chapter 3: Using the Speed Dial Application	33
Introduction	33
Entering Data on Speed Dial Screens	33
Entering Characters Using the Dialpad	33
Editing During or After Entry	34
Name Entry Example	35
Adding a Speed Dial Button	36
Updating Speed Dial Button Label Information	37
Deleting a Speed Dial Button Label	38
Chapter 4: Using the Call Log Application	39
Introduction	39
About the Call Log	39
Viewing a Call Log	40
Adding a Call Log Entry to a Speed Dial Button	41
Deleting Call Log Entries	42
Deleting a Single Call Log Entry	42
Deleting All Entries from a Call Log	43
Disabling the Call Log	43

4 4620/4620SW/4621SW IP Telephone User Guide

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Contents 4620/4620SW/4621SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Issue Date About This GuideOverview Intended AudienceWhat’s New in This Document How to Use This DocumentDocument Organization Symbolic Conventions Related DocumentationConventions Used Typographic Conventions10 4620/4620SW/4621SW IP Telephone User Guide Introducing Your 4620/4620SW/4621SW IP Telephone Introduction4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Indicator Name DescriptionLamp ButtonsHold Red button used to place a call on hold PadAbout the Feature Key Expansion Unit EU24/EU24BL Navigating Application ScreensFeature is on/active White Phone Application 4620/4620SW/4621SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4620/4620SW/4621SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4620/4620SW/4621SW Functionality Call Appearances Using Your 4620/4620SW/4621SW IP TelephoneMaking Calls Automatic Dialing Manual DialingIf all lines are in use, automatic dialing will not work Redialing using a list of the last six numbers called Redialing the last number calledLast number dialed is automatically redialed Call Log entry is created for this callPress the Page Right or Page Left Number of the selected person dials automaticallySelected Call Log displays Calling a party from the Web Access application Associated Call Detail screen displaysReceiving Calls Call Handling FeaturesConference Hold MuteIcon on the current line changes to the Soft Hold icon Call is now activeSpeaker Changing from the Speaker to the handset or headsetTransfer Turning the Speaker off during a callLogging Off the Phone Retrieving a Voice Mail MessageLogging Password entry Page Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displaysDeleting a Speed Dial Button Label Prompt Select label to delete displaysIf you want to ThenUsing the Call Log Application About the Call LogViewing a Call Log If you want to ThenAdding a Call Log Entry to a Speed Dial Button Deleting Call Log Entries Deleting a Single Call Log EntrySelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displaysDisabling the Call Log Deleting All Entries from a Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Navigating the Home Page and Other Standard-Size Web Pages Home page displaysEntering Text on Web Pages Any characters entered are removedEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displaysSetting the Redial Option This is the default settingApplication Options Phone/ExitSetting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? OptionSetting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Setting Visual Alerting Setting the Call Appearance WidthEnabling/Disabling the Call Log Personal Ringing Options First Options Main screen displaysViewing Quality of Service QoS Status Status Screen Viewing OptionsViewing IP Address Status View Status Main Screen displaysViewing Interface Status Changing the Display ContrastViewing Miscellaneous Status Viewing the Network Audio Quality If administered, the Audio Status screen displaysLogging Off the 4620/4620SW/4621SW IP Telephone Display prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to EnabledVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select Directory Path Select User NameFeature Button Labeling Then Select Relabel feature buttons Feature Button Relabeling screen displays. Proceed to StepSelect View default labels Select Restore default labelsChanging a Phone/PC Ethernet Interface Feature Button Labeling screen re-displaysSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP TelephonesHandset Connector Type Ordering Code Handsets for 4600 Series IP TelephonesTelephone Management Troubleshooting Interpreting Ringer TonesRinging Incoming Tones Meaning Feedback Handset Tones MeaningTesting Your Phone Testing the Telephones Lights and DisplayInterpreting Display Icons Icon MeaningBasic Troubleshooting Chart Problem/Symptom Suggested SolutionTroubleshooting 4620/4620SW/4621SW Applications Problem/Symptom Suggested ResolutionReview the previous section, Basic Troubleshooting Chart Speed Dial ApplicationResetting and Power Cycling the IP Telephone Resetting Your PhonePower Cycling the Phone Index Numerical84 4620/4620SW/4621SW IP Telephone User Guide Password, setting Personal Ringing 86 4620/4620SW/4621SW IP Telephone User Guide