Avaya 555-233-781 manual Index

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Contents
Feature Button Labeling		68
Changing a Phone/PC Ethernet Interface		70
Selecting an Alternate Language		71
Chapter 7: Headsets and Handsets		73
Introduction		73
Headsets for 4600 Series IP Telephones		73
Handsets for 4600 Series IP Telephones		74
Chapter 8: Telephone Management and Troubleshooting		75
Introduction		75
Interpreting Ringer Tones		75
Interpreting Display Icons		77
Testing Your Phone		77
	Testing the Telephone's Lights and Display	77
Basic Troubleshooting Chart		78
Troubleshooting 4620/4620SW/4621SW Applications		79
Resetting and Power Cycling the IP Telephone		81
	Resetting Your Phone	81
	Power Cycling the Phone	82
Index	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	83

6 4620/4620SW/4621SW IP Telephone User Guide

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Contents 4620/4620SW/4621SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Overview Issue DateAbout This Guide Intended AudienceHow to Use This Document What’s New in This DocumentDocument Organization Conventions Used Symbolic ConventionsRelated Documentation Typographic Conventions10 4620/4620SW/4621SW IP Telephone User Guide Introducing Your 4620/4620SW/4621SW IP Telephone Introduction4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Lamp IndicatorName Description ButtonsHold Red button used to place a call on hold PadAbout the Feature Key Expansion Unit EU24/EU24BL Navigating Application ScreensFeature is on/active White 4620/4620SW/4621SW IP Telephone Applications Phone ApplicationSpeed Dial Application Web Access Application Optional Call Log Application4620/4620SW/4621SW Telephone Options Push Feature Automatic Backup/Retrieval FeatureAdditional 4620/4620SW/4621SW Functionality Using Your 4620/4620SW/4621SW IP Telephone Call AppearancesMaking Calls Manual Dialing Automatic DialingIf all lines are in use, automatic dialing will not work Last number dialed is automatically redialed Redialing using a list of the last six numbers calledRedialing the last number called Call Log entry is created for this callNumber of the selected person dials automatically Press the Page Right or Page LeftSelected Call Log displays Calling a party from the Web Access application Associated Call Detail screen displaysCall Handling Features Receiving CallsConference Icon on the current line changes to the Soft Hold icon HoldMute Call is now activeSpeaker Changing from the Speaker to the handset or headsetTransfer Turning the Speaker off during a callRetrieving a Voice Mail Message Logging Off the PhoneLogging Password entry Page Using the Speed Dial Application Entering Characters Using the DialpadEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displaysIf you want to Deleting a Speed Dial Button LabelPrompt Select label to delete displays ThenUsing the Call Log Application About the Call LogViewing a Call Log If you want to ThenAdding a Call Log Entry to a Speed Dial Button Selected entry’s Detail screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry No deletion occurs and the Call Log’s Main screen displaysPrompt Press Delete again to confirm displays Disabling the Call LogDeleting All Entries from a Call Log Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Web Access Authentication Navigating Web PagesPrevious application or options screen displays Navigating the Home Page and Other Standard-Size Web Pages Home page displaysEntering Text on Web Pages Any characters entered are removedEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displaysApplication Options Setting the Redial OptionThis is the default setting Phone/ExitSetting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? OptionSetting the Display Call Timers? Option Setting the Message Display RateDefault rate is Slow Setting the Call Appearance Width Setting Visual AlertingEnabling/Disabling the Call Log Personal Ringing Options First Options Main screen displaysViewing IP Address Status Viewing Quality of Service QoS StatusStatus Screen Viewing Options View Status Main Screen displaysChanging the Display Contrast Viewing Interface StatusViewing Miscellaneous Status If administered, the Audio Status screen displays Viewing the Network Audio QualityLogging Off the 4620/4620SW/4621SW IP Telephone Backup/Restore Options Display prompts for entry of your passwordReinstating the Phone After a Log Off Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to EnabledVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select Directory Path Select User NameFeature Button Labeling Select View default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select Restore default labelsFeature Button Labeling screen re-displays Changing a Phone/PC Ethernet InterfaceSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP TelephonesHandset Connector Type Ordering Code Handsets for 4600 Series IP TelephonesTelephone Management Troubleshooting Interpreting Ringer TonesRinging Incoming Tones Meaning Feedback Handset Tones MeaningInterpreting Display Icons Testing Your PhoneTesting the Telephones Lights and Display Icon MeaningBasic Troubleshooting Chart Problem/Symptom Suggested SolutionTroubleshooting 4620/4620SW/4621SW Applications Problem/Symptom Suggested ResolutionReview the previous section, Basic Troubleshooting Chart Speed Dial ApplicationResetting and Power Cycling the IP Telephone Resetting Your PhonePower Cycling the Phone Index Numerical84 4620/4620SW/4621SW IP Telephone User Guide Password, setting Personal Ringing 86 4620/4620SW/4621SW IP Telephone User Guide