Avaya 555-233-781 manual Additional 4620/4620SW/4621SW Functionality, Push Feature

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Introducing Your 4620/4620SW/4621SW IP Telephone

Additional 4620/4620SW/4621SW Functionality

Push Feature

Your System Administrator can “push” a Web page, a text message, an audio message, or any combination of those items to your 4620/4620SW/4621SW IP Telephone. Depending on how the pushed material is administered, it may override what is otherwise presented by the telephone. In general, the pushed content is also accompanied by one or more notification tones. Specifically, your System Administrator can:

●Use the telephone’s browser to display a specific Web page instead of displaying whatever you were viewing. Alternatively, the System Administrator can have a Web page available in the background, for you to view when you use the Web application. Typically, in this second case, you would generally get a message on the display’s top line alerting you to the waiting Web page.

●Present a text message on the top display line. This message may temporarily overwrite whatever is otherwise displayed on the top line.

●Present an audio message, even if you are on a call. If you are not on a call, the telephone usually goes off-hook automatically on the Speaker. If you are on a call, the party with whom you are speaking is automatically put on Hold and cannot hear the pushed message. Once you start hearing the pushed message, you can stop listening by selecting a Call Appearance Line (for example, the line you were on when the pushed message came in), going back on-hook, etc. Typically though, pushed audio messages involve emergencies or other important information, and should be listened to. Once a message completes, you can return to your existing call.

Automatic Backup/Retrieval Feature

If your telephone is appropriately administered, (see Backup/Restore Options), you can store your Speed Dial button data, options settings and other personal settings on an FTP (File Transfer Protocol) server in your network. When you log in to any 4620/4620SW/4621SW IP Telephone supporting Release 2.1 or later software, that telephone attempts to retrieve your data from that server. Assuming both the original phone and the second phone are properly administered, this second telephone displays your data and settings, even if you have never used that particular phone before. Your System Administrator has more information about how this feature operates.

If the telephone supports the automatic retrieval procedure described in the previous paragraph, your phone also automatically stores changes you make to associated button data, settings, etc.

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Contents 4620/4620SW/4621SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Issue Date About This GuideOverview Intended AudienceDocument Organization How to Use This DocumentWhat’s New in This Document Symbolic Conventions Related DocumentationConventions Used Typographic Conventions10 4620/4620SW/4621SW IP Telephone User Guide Introducing Your 4620/4620SW/4621SW IP Telephone Introduction4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Indicator Name DescriptionLamp ButtonsHold Red button used to place a call on hold PadAbout the Feature Key Expansion Unit EU24/EU24BL Navigating Application ScreensFeature is on/active White Speed Dial Application 4620/4620SW/4621SW IP Telephone ApplicationsPhone Application 4620/4620SW/4621SW Telephone Options Web Access Application OptionalCall Log Application Additional 4620/4620SW/4621SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Making Calls Using Your 4620/4620SW/4621SW IP TelephoneCall Appearances If all lines are in use, automatic dialing will not work Manual DialingAutomatic Dialing Redialing using a list of the last six numbers called Redialing the last number calledLast number dialed is automatically redialed Call Log entry is created for this callSelected Call Log displays Number of the selected person dials automaticallyPress the Page Right or Page Left Calling a party from the Web Access application Associated Call Detail screen displaysConference Call Handling FeaturesReceiving Calls Hold MuteIcon on the current line changes to the Soft Hold icon Call is now activeSpeaker Changing from the Speaker to the handset or headsetTransfer Turning the Speaker off during a callLogging Retrieving a Voice Mail MessageLogging Off the Phone Password entry Page Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displaysDeleting a Speed Dial Button Label Prompt Select label to delete displaysIf you want to ThenUsing the Call Log Application About the Call LogViewing a Call Log If you want to ThenAdding a Call Log Entry to a Speed Dial Button Deleting Call Log Entries Deleting a Single Call Log EntrySelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displaysDisabling the Call Log Deleting All Entries from a Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Navigating the Home Page and Other Standard-Size Web Pages Home page displaysEntering Text on Web Pages Any characters entered are removedEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displaysSetting the Redial Option This is the default settingApplication Options Phone/ExitSetting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? OptionDefault rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Enabling/Disabling the Call Log Setting the Call Appearance WidthSetting Visual Alerting Personal Ringing Options First Options Main screen displaysViewing Quality of Service QoS Status Status Screen Viewing OptionsViewing IP Address Status View Status Main Screen displaysViewing Miscellaneous Status Changing the Display ContrastViewing Interface Status Logging Off the 4620/4620SW/4621SW IP Telephone If administered, the Audio Status screen displaysViewing the Network Audio Quality Reinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to EnabledVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select Directory Path Select User NameFeature Button Labeling Then Select Relabel feature buttons Feature Button Relabeling screen displays. Proceed to StepSelect View default labels Select Restore default labelsSecond Options Main screen redisplays Feature Button Labeling screen re-displaysChanging a Phone/PC Ethernet Interface Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP TelephonesHandset Connector Type Ordering Code Handsets for 4600 Series IP TelephonesTelephone Management Troubleshooting Interpreting Ringer TonesRinging Incoming Tones Meaning Feedback Handset Tones MeaningTesting Your Phone Testing the Telephones Lights and DisplayInterpreting Display Icons Icon MeaningBasic Troubleshooting Chart Problem/Symptom Suggested SolutionTroubleshooting 4620/4620SW/4621SW Applications Problem/Symptom Suggested ResolutionReview the previous section, Basic Troubleshooting Chart Speed Dial ApplicationResetting and Power Cycling the IP Telephone Resetting Your PhonePower Cycling the Phone Index Numerical84 4620/4620SW/4621SW IP Telephone User Guide Password, setting Personal Ringing 86 4620/4620SW/4621SW IP Telephone User Guide
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