Avaya 555-233-781 manual About This Guide

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Contents

About This Guide	7
Overview	7
Intended Audience	7
Issue Date	7
What’s New in This Document	8
How to Use This Document	8
Document Organization	8
Conventions Used	9
Symbolic Conventions	9
Typographic Conventions	9
Related Documentation	9

Chapter 1: Introducing Your 4620/4620SW/4621SW IP Telephone . . . .	11
Introduction	11
The 4620/4620SW/4621SW IP Telephone	12
About the Feature Key Expansion Unit (EU24/EU24BL)	16
Navigating Application Screens	16
4620/4620SW/4621SW IP Telephone Applications	18
Phone Application	18
Speed Dial Application	18
Call Log Application	19
Web Access Application (Optional)	19
4620/4620SW/4621SW Telephone Options	19
Additional 4620/4620SW/4621SW Functionality	20
Push Feature	20
Automatic Backup/Retrieval Feature	20

Chapter 2: Using Your 4620/4620SW/4621SW IP Telephone	21
Introduction	21
Call Appearances	21
Making Calls	21
Manual Dialing	22
Automatic Dialing	22
Redialing a party	23
Dialing a party using a Speed Dial button	23
Automatically dialing a party using an administered Line/Feature button	24
Calling a party from the Call Log	24
Calling a party from the Web Access application	25

Issue 4 November 2006 3

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Contents 4620/4620SW/4621SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Intended Audience Issue DateAbout This Guide OverviewHow to Use This Document What’s New in This DocumentDocument Organization Typographic Conventions Symbolic ConventionsRelated Documentation Conventions Used10 4620/4620SW/4621SW IP Telephone User Guide Introduction Introducing Your 4620/4620SW/4621SW IP Telephone4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Buttons IndicatorName Description LampPad Hold Red button used to place a call on holdNavigating Application Screens About the Feature Key Expansion Unit EU24/EU24BLFeature is on/active White 4620/4620SW/4621SW IP Telephone Applications Phone ApplicationSpeed Dial Application Web Access Application Optional Call Log Application4620/4620SW/4621SW Telephone Options Push Feature Automatic Backup/Retrieval FeatureAdditional 4620/4620SW/4621SW Functionality Using Your 4620/4620SW/4621SW IP Telephone Call AppearancesMaking Calls Manual Dialing Automatic DialingIf all lines are in use, automatic dialing will not work Call Log entry is created for this call Redialing using a list of the last six numbers calledRedialing the last number called Last number dialed is automatically redialedNumber of the selected person dials automatically Press the Page Right or Page LeftSelected Call Log displays Associated Call Detail screen displays Calling a party from the Web Access applicationCall Handling Features Receiving CallsConference Call is now active HoldMute Icon on the current line changes to the Soft Hold iconChanging from the Speaker to the handset or headset SpeakerTurning the Speaker off during a call TransferRetrieving a Voice Mail Message Logging Off the PhoneLogging Password entry Page Using the Speed Dial Application Entering Characters Using the DialpadEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label InformationThen Deleting a Speed Dial Button LabelPrompt Select label to delete displays If you want toAbout the Call Log Using the Call Log ApplicationIf you want to Then Viewing a Call LogAdding a Call Log Entry to a Speed Dial Button No deletion occurs and the Call Log’s Main screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry Selected entry’s Detail screen displaysEntries are removed. The Call Log’s Main screen displays Disabling the Call LogDeleting All Entries from a Call Log Prompt Press Delete again to confirm displaysPage Using the Web Access Application Web Access Authentication Navigating Web PagesPrevious application or options screen displays Home page displays Navigating the Home Page and Other Standard-Size Web PagesAny characters entered are removed Entering Text on Web PagesEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main MenusPhone/Exit Setting the Redial OptionThis is the default setting Application OptionsSetting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? OptionSetting the Display Call Timers? Option Setting the Message Display RateDefault rate is Slow Setting the Call Appearance Width Setting Visual AlertingEnabling/Disabling the Call Log First Options Main screen displays Personal Ringing OptionsView Status Main Screen displays Viewing Quality of Service QoS StatusStatus Screen Viewing Options Viewing IP Address StatusChanging the Display Contrast Viewing Interface StatusViewing Miscellaneous Status If administered, the Audio Status screen displays Viewing the Network Audio QualityLogging Off the 4620/4620SW/4621SW IP Telephone Backup/Restore Options Display prompts for entry of your passwordReinstating the Phone After a Log Off Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup OptionVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select User Name Select Directory PathFeature Button Labeling Select Restore default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select View default labelsFeature Button Labeling screen re-displays Changing a Phone/PC Ethernet InterfaceSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets for 4600 Series IP Telephones Headsets and HandsetsHandsets for 4600 Series IP Telephones Handset Connector Type Ordering CodeInterpreting Ringer Tones Telephone Management TroubleshootingFeedback Handset Tones Meaning Ringing Incoming Tones MeaningIcon Meaning Testing Your PhoneTesting the Telephones Lights and Display Interpreting Display IconsProblem/Symptom Suggested Solution Basic Troubleshooting ChartProblem/Symptom Suggested Resolution Troubleshooting 4620/4620SW/4621SW ApplicationsSpeed Dial Application Review the previous section, Basic Troubleshooting ChartResetting Your Phone Resetting and Power Cycling the IP TelephonePower Cycling the Phone Numerical Index84 4620/4620SW/4621SW IP Telephone User Guide Password, setting Personal Ringing 86 4620/4620SW/4621SW IP Telephone User Guide