Avaya 4622SW IP manual Manual Dialing, Automatic Dialing

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Using Your 4622SW IP Telephone

Manual Dialing

1. Activate your headset.

If the Phone screen is active, the first available call appearance line displays the off-hook ( ) icon and the background appears shaded.

If the Phone screen is not active, the top display line provides call-related messages. If applicable, the Call Timer displays at the top of the display area.

Note:

Displaying the Call Timer is optional and is set by means of the Options button. See Chapter 6: 4622SW IP Telephone Options for information.

2.Use the dialpad to enter the number you want to call.

The number entered displays on the active call appearance line and the 4622SW IP Telephone initiates the call.

3.Deactivate the headset to end the call.

Automatic Dialing

Automatic dialing includes:

●redialing a previously called number,

●speed dialing a number programmed on a Speed Dial button,

●using an administered Abbreviated Dialing Feature button to initiate a call,

●dialing a party listed on your Call Log, or

●dialing a party from a Web page displayed through the Web Access application.

Note:

The 4622SW supports a one-way Speaker. When you invoke automatic dialing without first activating your headset, the one-way Speaker activates. You can hear the party at the other end, but that person cannot hear you. You must use the headset to be heard.

Note:

The 4622SW IP Telephone often receives telephone numbers through the Call Log or Web Access application that are not immediately “dialable.” For example, the Call Log might contain an incoming call from the following U.S. phone number: 732-555-1234. In general, if you try to dial that number as is, the call cannot go through—first you have to dial one or more digits to obtain an outside line, access your corporate telephone network, or add some other code before you can return the call. The 4622SW IP Telephone can, if appropriately administered, automatically dial those “extra” digits for you. So with one touch, the telephone automatically dials 91-732-555-1234. Your telephone administrator has information on setting up this Enhanced Dialing capability.

If all lines are in use, automatic dialing will not work.

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Contents 4622SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Overview Issue DateAbout This Guide Intended AudienceHow to Use This Document Document OrganizationConventions Used Symbolic ConventionsRelated Documentation Typographic Conventions10 4622SW IP Telephone User Guide Introduction Introducing Your 4622SW IP Telephone4622SW IP Telephone 4622SW IP Telephone Number Name Description 4622SW IP Telephone Button/Feature Descriptions CalloutIndicator LampHold Red button used to place a call on hold PadNavigating Application Screens About the Feature Key Expansion Unit EU24BLLeft and Page Right buttons Feature is on/active White Phone Application 4622SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4622SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4622SW Functionality Page Call Appearances Using Your 4622SW IP TelephoneMaking Calls Manual Dialing Automatic DialingLast number dialed is automatically redialed Redialing using a list of the last six numbers calledRedialing the last number called Call Log entry is created for this callOr Page Left Number of the selected person dials automaticallySelected Call Log displays Calling a party from the Web Access application Associated Call Detail screen displaysReceiving Calls Call Handling FeaturesConference Icon on the current line changes to the Soft Hold icon HoldMute Call is now activeUsing the Speaker with any feature SpeakerTransfer Turning the Speaker off during a callLogging Off the Phone Retrieving a Voice Mail MessageLogging Password entry Page Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displaysIf you want to Deleting a Speed Dial Button LabelPrompt Select label to delete displays ThenUsing the Call Log Application About the Call LogOutgoing Calls Main screen displays Viewing a Call LogIf you want to Then Answered Calls Main screen displaysAdding a Call Log Entry to a Speed Dial Button Selected entry’s Detail screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry No deletion occurs and the Call Log’s Main screen displaysPrompt Press Delete again to confirm displays Disabling the Call LogDeleting All Entries from a Call Log Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Navigating the Home Page and Other Standard-Size Web Pages Home page displaysEntering Text on Web Pages Any characters entered are removedEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4622SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displaysThis is the default setting Setting the Redial OptionApplication Options Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? OptionSetting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Setting Visual Alerting Setting the Call Appearance WidthEnabling/Disabling the Call Log Personal Ringing Options First Options Main screen displaysViewing IP Address Status Viewing Quality of Service QoS StatusStatus Screen Viewing Options View Status Main Screen displaysViewing Interface Status Changing the Display ContrastViewing Miscellaneous Status Viewing the Network Audio Quality If administered, the Audio Status screen displaysLogging Off the 4622SW IP Telephone Display prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to EnabledVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File 66 4622SW IP Telephone User Guide Select Directory Path Select User NameFeature Button Labeling Select View default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select Restore default labelsChanging a Phone/PC Ethernet Interface Feature Button Labeling screen re-displaysSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP TelephonesHandset Connector Type Ordering Code Handsets for 4600 Series IP TelephonesTelephone Management Troubleshooting Interpreting Ringer TonesRinging Incoming Tones Meaning Feedback Tones MeaningInterpreting Display Icons Testing Your PhoneTesting the Telephones Lights and Display Icon MeaningBasic Troubleshooting Chart Problem/Symptom Suggested SolutionProblems Troubleshooting 4622SW Applications Problem/Symptom Suggested ResolutionCall LOG Application Resetting and Power Cycling the IP Telephone Resetting Your PhonePower Cycling the Phone Page Index Numerical86 4622SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 88 4622SW IP Telephone User Guide