Avaya 4622SW IP manual Headsets and Handsets, Headsets for 4600 Series IP Telephones

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Chapter 7: Headsets and Handsets

Introduction

This chapter provides information about headsets and specialized handsets that are compatible with your IP telephone.

Headsets for 4600 Series IP Telephones

Avaya supports only those headsets and headset adapters that carry an Avaya brand or logo.

There are a variety of Avaya headsets that are compatible with your 4600 Series IP Telephone. To see available headsets, go to http://support.avaya.com/japple/css/ japple?PAGE=ProductIndex and select Headsets.

Headsets require headset adapters/connectors to operate. Avaya offers three types of headset adapters for 4600 Series IP Terminals:

●The HIC cord, which allows basic, direct headset connection to your 4610SW, 4621SW, 4622SW, and 4625SW IP Telephones. 4620SW IP Telephones having one hole on the lower right side (post-November 2004 manufacture) also use this cable.

●The HIP cord, which allows basic, direct headset connection to your 4606, 4612, 4624, and 4630SW IP Telephones. 4620SW IP Telephones having two holes on the lower right side (pre-November, 2004 manufacture) also use this cable.

●The Modular base amplifier (M12LUCM), which is a high-performance solution for users who continuously wear headsets.

Avaya also offers wireless headset solutions with up to a 300 foot range from the base. The wireless headsets offer remote call answering and call initialization features on the 4610SW, 4620, 4620SW, 4621SW, 4625SW and 4630SW IP Telephones.

Note:

If your IP telephone does not have a fixed headset button, your System Administrator must administer your phone for headset operation when using the HIP Cord.

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Contents 4622SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index About This Guide Issue DateOverview Intended AudienceDocument Organization How to Use This DocumentRelated Documentation Symbolic ConventionsConventions Used Typographic Conventions10 4622SW IP Telephone User Guide Introduction Introducing Your 4622SW IP Telephone4622SW IP Telephone 4622SW IP Telephone Indicator 4622SW IP Telephone Button/Feature Descriptions CalloutNumber Name Description LampPad Hold Red button used to place a call on holdNavigating Application Screens About the Feature Key Expansion Unit EU24BLLeft and Page Right buttons Feature is on/active White Phone Application 4622SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4622SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4622SW Functionality Page Call Appearances Using Your 4622SW IP TelephoneMaking Calls Automatic Dialing Manual DialingRedialing the last number called Redialing using a list of the last six numbers calledLast number dialed is automatically redialed Call Log entry is created for this callOr Page Left Number of the selected person dials automaticallySelected Call Log displays Associated Call Detail screen displays Calling a party from the Web Access applicationReceiving Calls Call Handling FeaturesConference Mute HoldIcon on the current line changes to the Soft Hold icon Call is now activeSpeaker Using the Speaker with any featureTurning the Speaker off during a call TransferLogging Off the Phone Retrieving a Voice Mail MessageLogging Password entry Page Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label InformationPrompt Select label to delete displays Deleting a Speed Dial Button LabelIf you want to ThenAbout the Call Log Using the Call Log ApplicationIf you want to Then Viewing a Call LogOutgoing Calls Main screen displays Answered Calls Main screen displaysAdding a Call Log Entry to a Speed Dial Button Deleting a Single Call Log Entry Deleting Call Log EntriesSelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displaysDeleting All Entries from a Call Log Disabling the Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Home page displays Navigating the Home Page and Other Standard-Size Web PagesAny characters entered are removed Entering Text on Web PagesEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4622SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main MenusThis is the default setting Setting the Redial OptionApplication Options Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? OptionSetting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Setting Visual Alerting Setting the Call Appearance WidthEnabling/Disabling the Call Log First Options Main screen displays Personal Ringing OptionsStatus Screen Viewing Options Viewing Quality of Service QoS StatusViewing IP Address Status View Status Main Screen displaysViewing Interface Status Changing the Display ContrastViewing Miscellaneous Status Viewing the Network Audio Quality If administered, the Audio Status screen displaysLogging Off the 4622SW IP Telephone Display prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup OptionVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File 66 4622SW IP Telephone User Guide Select User Name Select Directory PathFeature Button Labeling Feature Button Relabeling screen displays. Proceed to Step Then Select Relabel feature buttonsSelect View default labels Select Restore default labelsChanging a Phone/PC Ethernet Interface Feature Button Labeling screen re-displaysSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets for 4600 Series IP Telephones Headsets and HandsetsHandsets for 4600 Series IP Telephones Handset Connector Type Ordering CodeInterpreting Ringer Tones Telephone Management TroubleshootingFeedback Tones Meaning Ringing Incoming Tones MeaningTesting the Telephones Lights and Display Testing Your PhoneInterpreting Display Icons Icon MeaningProblem/Symptom Suggested Solution Basic Troubleshooting ChartProblems Problem/Symptom Suggested Resolution Troubleshooting 4622SW ApplicationsCall LOG Application Resetting Your Phone Resetting and Power Cycling the IP TelephonePower Cycling the Phone Page Numerical Index86 4622SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 88 4622SW IP Telephone User Guide