Avaya 4622SW IP manual Status Screen Viewing Options, Viewing IP Address Status

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4622SW IP Telephone Options

Status Screen Viewing Options

Four views of telephone and system information are available. A user generally does not need to view this information. However, if problems occur, your System Administrator might ask you to report certain values from any status screen.

Note:

Status screen data can be viewed, but cannot be changed.

1.Select View IP Settings from the Options Main screen (accessed by pressing the phone’s Option button).

The View Status Main Screen displays.

2.To select any option on this screen, press the Line/Feature button on either side of that option. When a screen has more than one page, the Paging Indicator displays. Use the Page Right or Page Left Indicator buttons to scroll from one page to another as applicable.

3.To return to the first Options Main screen from any status screen, press the Return softkey. Each option is described in the following sub-sections.

Viewing IP Address Status

IP (Internet Protocol) Address information encompasses two screens and identifies certain components and connections. IP Address information includes:

●the location (address) of your phone on your system’s Call Server,

●the location and port (connection) of the Call Server itself,

●the call routing and mask addresses, and

●the identification of the File Server with which your telephone interacts.

Although technical in nature, your System Administrator might ask you for information to track questions about or problems with phone functions or connections.

Viewing Quality of Service (QoS) Status

QoS refers to several mechanisms used to improve audio quality over the network.

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Contents 4622SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Overview Issue DateAbout This Guide Intended AudienceHow to Use This Document Document OrganizationConventions Used Symbolic ConventionsRelated Documentation Typographic Conventions10 4622SW IP Telephone User Guide Introduction Introducing Your 4622SW IP Telephone4622SW IP Telephone 4622SW IP Telephone Number Name Description 4622SW IP Telephone Button/Feature Descriptions CalloutIndicator LampHold Red button used to place a call on hold PadNavigating Application Screens About the Feature Key Expansion Unit EU24BLLeft and Page Right buttons Feature is on/active White Phone Application 4622SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4622SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4622SW Functionality Page Call Appearances Using Your 4622SW IP TelephoneMaking Calls Manual Dialing Automatic DialingLast number dialed is automatically redialed Redialing using a list of the last six numbers calledRedialing the last number called Call Log entry is created for this callOr Page Left Number of the selected person dials automaticallySelected Call Log displays Calling a party from the Web Access application Associated Call Detail screen displaysReceiving Calls Call Handling FeaturesConference Icon on the current line changes to the Soft Hold icon HoldMute Call is now activeUsing the Speaker with any feature SpeakerTransfer Turning the Speaker off during a callLogging Off the Phone Retrieving a Voice Mail MessageLogging Password entry Page Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displaysIf you want to Deleting a Speed Dial Button LabelPrompt Select label to delete displays ThenUsing the Call Log Application About the Call LogOutgoing Calls Main screen displays Viewing a Call LogIf you want to Then Answered Calls Main screen displaysAdding a Call Log Entry to a Speed Dial Button Selected entry’s Detail screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry No deletion occurs and the Call Log’s Main screen displaysPrompt Press Delete again to confirm displays Disabling the Call LogDeleting All Entries from a Call Log Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Navigating the Home Page and Other Standard-Size Web Pages Home page displaysEntering Text on Web Pages Any characters entered are removedEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4622SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displaysThis is the default setting Setting the Redial OptionApplication Options Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? OptionSetting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Setting Visual Alerting Setting the Call Appearance WidthEnabling/Disabling the Call Log Personal Ringing Options First Options Main screen displaysViewing IP Address Status Viewing Quality of Service QoS StatusStatus Screen Viewing Options View Status Main Screen displaysViewing Interface Status Changing the Display ContrastViewing Miscellaneous Status Viewing the Network Audio Quality If administered, the Audio Status screen displaysLogging Off the 4622SW IP Telephone Display prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to EnabledVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File 66 4622SW IP Telephone User Guide Select Directory Path Select User NameFeature Button Labeling Select View default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select Restore default labelsChanging a Phone/PC Ethernet Interface Feature Button Labeling screen re-displaysSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP TelephonesHandset Connector Type Ordering Code Handsets for 4600 Series IP TelephonesTelephone Management Troubleshooting Interpreting Ringer TonesRinging Incoming Tones Meaning Feedback Tones MeaningInterpreting Display Icons Testing Your PhoneTesting the Telephones Lights and Display Icon MeaningBasic Troubleshooting Chart Problem/Symptom Suggested SolutionProblems Troubleshooting 4622SW Applications Problem/Symptom Suggested ResolutionCall LOG Application Resetting and Power Cycling the IP Telephone Resetting Your PhonePower Cycling the Phone Page Index Numerical86 4622SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 88 4622SW IP Telephone User Guide