Avaya 4622SW IP manual Receiving Calls, Call Handling Features, Conference

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Using Your 4622SW IP Telephone

Receiving Calls

When someone calls you and the Phone screen is active, the Bell ( ) icon appears as the phone rings and (if so administered) the Voice Message light flashes. When the Phone screen is active, call information displays on the incoming call appearance line. If the Phone screen is not active, call information appears on the top display line.

To receive the call, activate the headset and talk.

Note:

You can set an option for whether the Phone screen displays when you receive an incoming call, or whether the current screen remains displayed. You can also set an option to flash the Message Waiting Lamp when the phone rings. See Application Options in Chapter 6: 4622SW IP Telephone Options for details.

Call Handling Features

The features described in this section are available while calls are in progress. Use the dedicated Feature buttons on the telephone itself, or administered Feature buttons available using the 4622SW’s softkeys, as applicable.

Note:

Features can also be accessed through an optional Feature Key Expansion Unit, described in About the Feature Key Expansion Unit (EU24BL).

Conference

The Conference feature allows you to conference up to the maximum number of parties set by your System Administrator.

Adding another party to a call

1.Dial the first party, then press the Conference () button.

The line’s display area changes to white text with a dark gray background. The current call

is placed on hold, the Soft Hold ( ) icon displays, and you hear a dial tone.

2.Dial the number of the next party and wait for an answer.

3.Press the Conference () button again to add the new party to the call.

4.Repeat Steps 1- 3 for each party you want to conference in to the call.

26 4622SW IP Telephone User Guide

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Contents 4622SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Overview Issue DateAbout This Guide Intended AudienceHow to Use This Document Document OrganizationConventions Used Symbolic ConventionsRelated Documentation Typographic Conventions10 4622SW IP Telephone User Guide 4622SW IP Telephone Introducing Your 4622SW IP TelephoneIntroduction 4622SW IP Telephone Number Name Description 4622SW IP Telephone Button/Feature Descriptions CalloutIndicator LampHold Red button used to place a call on hold PadLeft and Page Right buttons About the Feature Key Expansion Unit EU24BLNavigating Application Screens Feature is on/active White Speed Dial Application 4622SW IP Telephone ApplicationsPhone Application 4622SW Telephone Options Web Access Application OptionalCall Log Application Additional 4622SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Page Making Calls Using Your 4622SW IP TelephoneCall Appearances Manual Dialing Automatic DialingLast number dialed is automatically redialed Redialing using a list of the last six numbers calledRedialing the last number called Call Log entry is created for this callSelected Call Log displays Number of the selected person dials automaticallyOr Page Left Calling a party from the Web Access application Associated Call Detail screen displaysConference Call Handling FeaturesReceiving Calls Icon on the current line changes to the Soft Hold icon HoldMute Call is now activeUsing the Speaker with any feature SpeakerTransfer Turning the Speaker off during a callLogging Retrieving a Voice Mail MessageLogging Off the Phone Password entry Page Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displaysIf you want to Deleting a Speed Dial Button LabelPrompt Select label to delete displays ThenUsing the Call Log Application About the Call LogOutgoing Calls Main screen displays Viewing a Call LogIf you want to Then Answered Calls Main screen displaysAdding a Call Log Entry to a Speed Dial Button Selected entry’s Detail screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry No deletion occurs and the Call Log’s Main screen displaysPrompt Press Delete again to confirm displays Disabling the Call LogDeleting All Entries from a Call Log Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Navigating the Home Page and Other Standard-Size Web Pages Home page displaysEntering Text on Web Pages Any characters entered are removedEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4622SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displaysApplication Options Setting the Redial OptionThis is the default setting Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? OptionDefault rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Enabling/Disabling the Call Log Setting the Call Appearance WidthSetting Visual Alerting Personal Ringing Options First Options Main screen displaysViewing IP Address Status Viewing Quality of Service QoS StatusStatus Screen Viewing Options View Status Main Screen displaysViewing Miscellaneous Status Changing the Display ContrastViewing Interface Status Logging Off the 4622SW IP Telephone If administered, the Audio Status screen displaysViewing the Network Audio Quality Reinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to EnabledVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File 66 4622SW IP Telephone User Guide Select Directory Path Select User NameFeature Button Labeling Select View default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select Restore default labelsSecond Options Main screen redisplays Feature Button Labeling screen re-displaysChanging a Phone/PC Ethernet Interface Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP TelephonesHandset Connector Type Ordering Code Handsets for 4600 Series IP TelephonesTelephone Management Troubleshooting Interpreting Ringer TonesRinging Incoming Tones Meaning Feedback Tones MeaningInterpreting Display Icons Testing Your PhoneTesting the Telephones Lights and Display Icon MeaningBasic Troubleshooting Chart Problem/Symptom Suggested SolutionProblems Troubleshooting 4622SW Applications Problem/Symptom Suggested ResolutionCall LOG Application Resetting and Power Cycling the IP Telephone Resetting Your PhonePower Cycling the Phone Page Index Numerical86 4622SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 88 4622SW IP Telephone User Guide