Avaya 4622SW IP manual Mute, Icon on the current line changes to the Soft Hold icon

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Call Handling Features

Adding a held call to the current call

1.Press the Conference () button.

The icon on the current line changes to the Soft Hold () icon.

2.Press the Line/Feature button of the held call.

3.Press the Conference () button again. All parties are now connected.

Dropping the last person added to the call

Press the Drop (

) button.

The last party connected to the conference call is dropped from the call.

Hold

The Hold feature puts a call on hold until you retrieve it.

Placing a call on hold

Press the Hold () button.

The line’s display area changes to white text with a dark gray background, and the

Hold ( ) icon displays.

Retrieving the held call

Press the Line/Feature button on which the call is being held, or press the

Hold () button.

The call is now active.

Mute

During an active call, the Mute feature prevents the party with whom you are speaking from hearing you. Using Mute, you can hold an off-line conversation at any time during a call.

Preventing the other person on the line from hearing you

1.Press the Mute () button.

The other party cannot hear you. The indicator next to the Mute button lights when Mute is active.

2.To reinstate two-way conversation, press the Mute ( ) button again.

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Contents 4622SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Intended Audience Issue DateAbout This Guide OverviewDocument Organization How to Use This DocumentTypographic Conventions Symbolic ConventionsRelated Documentation Conventions Used10 4622SW IP Telephone User Guide Introducing Your 4622SW IP Telephone Introduction4622SW IP Telephone 4622SW IP Telephone Lamp 4622SW IP Telephone Button/Feature Descriptions CalloutIndicator Number Name DescriptionPad Hold Red button used to place a call on holdAbout the Feature Key Expansion Unit EU24BL Navigating Application ScreensLeft and Page Right buttons Feature is on/active White 4622SW IP Telephone Applications Phone ApplicationSpeed Dial Application Web Access Application Optional Call Log Application4622SW Telephone Options Push Feature Automatic Backup/Retrieval FeatureAdditional 4622SW Functionality Page Using Your 4622SW IP Telephone Call AppearancesMaking Calls Automatic Dialing Manual DialingCall Log entry is created for this call Redialing using a list of the last six numbers calledRedialing the last number called Last number dialed is automatically redialedNumber of the selected person dials automatically Or Page LeftSelected Call Log displays Associated Call Detail screen displays Calling a party from the Web Access applicationCall Handling Features Receiving CallsConference Call is now active HoldMute Icon on the current line changes to the Soft Hold iconSpeaker Using the Speaker with any featureTurning the Speaker off during a call TransferRetrieving a Voice Mail Message Logging Off the PhoneLogging Password entry Page Using the Speed Dial Application Entering Characters Using the DialpadEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label InformationThen Deleting a Speed Dial Button LabelPrompt Select label to delete displays If you want toAbout the Call Log Using the Call Log ApplicationAnswered Calls Main screen displays Viewing a Call LogIf you want to Then Outgoing Calls Main screen displaysAdding a Call Log Entry to a Speed Dial Button No deletion occurs and the Call Log’s Main screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry Selected entry’s Detail screen displaysEntries are removed. The Call Log’s Main screen displays Disabling the Call LogDeleting All Entries from a Call Log Prompt Press Delete again to confirm displaysPage Using the Web Access Application Web Access Authentication Navigating Web PagesPrevious application or options screen displays Home page displays Navigating the Home Page and Other Standard-Size Web PagesAny characters entered are removed Entering Text on Web PagesEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4622SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main MenusSetting the Redial Option This is the default settingApplication Options Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? OptionSetting the Display Call Timers? Option Setting the Message Display RateDefault rate is Slow Setting the Call Appearance Width Setting Visual AlertingEnabling/Disabling the Call Log First Options Main screen displays Personal Ringing OptionsView Status Main Screen displays Viewing Quality of Service QoS StatusStatus Screen Viewing Options Viewing IP Address StatusChanging the Display Contrast Viewing Interface StatusViewing Miscellaneous Status If administered, the Audio Status screen displays Viewing the Network Audio QualityLogging Off the 4622SW IP Telephone Backup/Restore Options Display prompts for entry of your passwordReinstating the Phone After a Log Off Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup OptionVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File 66 4622SW IP Telephone User Guide Select User Name Select Directory PathFeature Button Labeling Select Restore default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select View default labelsFeature Button Labeling screen re-displays Changing a Phone/PC Ethernet InterfaceSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets for 4600 Series IP Telephones Headsets and HandsetsHandsets for 4600 Series IP Telephones Handset Connector Type Ordering CodeInterpreting Ringer Tones Telephone Management TroubleshootingFeedback Tones Meaning Ringing Incoming Tones MeaningIcon Meaning Testing Your PhoneTesting the Telephones Lights and Display Interpreting Display IconsProblem/Symptom Suggested Solution Basic Troubleshooting ChartProblems Problem/Symptom Suggested Resolution Troubleshooting 4622SW ApplicationsCall LOG Application Resetting Your Phone Resetting and Power Cycling the IP TelephonePower Cycling the Phone Page Numerical Index86 4622SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 88 4622SW IP Telephone User Guide