Avaya 4622SW IP manual How to Use This Document, Document Organization

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About This Guide

How to Use This Document

This guide is organized to help you find topics in a logical manner. Read it from start to finish to get a thorough understanding of how to use your 4622SW IP Telephone. Or, use the Table of Contents or Index to locate information specific to a task or function you want to perform.

Document Organization

This guide contains the following chapters:

Chapter 1: Introducing Your

Describes each element on the face of the

4622SW IP Telephone

telephone. Also covers telephone navigation,

 

applications and features.

Chapter 2: Using Your

Covers all call-related information, such as

4622SW IP Telephone

initiating calls, receiving calls, speed dialing,

 

calling a party on the call log, conferencing and

 

transferring calls, accessing and retrieving voice

 

mail messages, logging off the phone for

 

security purposes and logging back on to the

 

phone.

 

 

Chapter 3: Using the Speed

Describes how to add, update, and remove

Dial Application

Speed Dial buttons, to facilitate quick dialing of

 

frequently called numbers.

Chapter 4: Using the Call Log

Describes how to view entries on each of the

Application

three types of call logs, add a log entry to a

 

Speed Dial button, and delete one or more call

 

log entries.

 

 

Chapter 5: Using the Web

Explains how to use the 4622SW’s Web access

Access Application

functions.

Chapter 6: 4622SW IP

Provides first-time use setup and ongoing

Telephone Options

maintenance procedures for 4622SW telephone

 

options. Also covers troubleshooting certain

 

phone functions.

 

 

Chapter 7: Headsets and

Provides a list of headsets compatible with 4600

Handsets

Series IP Telephones and ordering information.

Chapter 8: Telephone

Covers testing your phone’s operation and

Management and

provides basic troubleshooting actions, if you

Troubleshooting

encounter errors or experience problems.

 

 

8 4622SW IP Telephone User Guide

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Contents 4622SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Issue Date About This GuideOverview Intended AudienceHow to Use This Document Document OrganizationSymbolic Conventions Related DocumentationConventions Used Typographic Conventions10 4622SW IP Telephone User Guide 4622SW IP Telephone Introducing Your 4622SW IP TelephoneIntroduction 4622SW IP Telephone 4622SW IP Telephone Button/Feature Descriptions Callout IndicatorNumber Name Description LampHold Red button used to place a call on hold PadLeft and Page Right buttons About the Feature Key Expansion Unit EU24BLNavigating Application Screens Feature is on/active White Speed Dial Application 4622SW IP Telephone ApplicationsPhone Application 4622SW Telephone Options Web Access Application OptionalCall Log Application Additional 4622SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Page Making Calls Using Your 4622SW IP TelephoneCall Appearances Manual Dialing Automatic DialingRedialing using a list of the last six numbers called Redialing the last number calledLast number dialed is automatically redialed Call Log entry is created for this callSelected Call Log displays Number of the selected person dials automaticallyOr Page Left Calling a party from the Web Access application Associated Call Detail screen displaysConference Call Handling FeaturesReceiving Calls Hold MuteIcon on the current line changes to the Soft Hold icon Call is now activeUsing the Speaker with any feature SpeakerTransfer Turning the Speaker off during a callLogging Retrieving a Voice Mail MessageLogging Off the Phone Password entry Page Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displaysDeleting a Speed Dial Button Label Prompt Select label to delete displaysIf you want to ThenUsing the Call Log Application About the Call LogViewing a Call Log If you want to ThenOutgoing Calls Main screen displays Answered Calls Main screen displaysAdding a Call Log Entry to a Speed Dial Button Deleting Call Log Entries Deleting a Single Call Log EntrySelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displaysDisabling the Call Log Deleting All Entries from a Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Navigating the Home Page and Other Standard-Size Web Pages Home page displaysEntering Text on Web Pages Any characters entered are removedEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4622SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displaysApplication Options Setting the Redial OptionThis is the default setting Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? OptionDefault rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Enabling/Disabling the Call Log Setting the Call Appearance WidthSetting Visual Alerting Personal Ringing Options First Options Main screen displaysViewing Quality of Service QoS Status Status Screen Viewing OptionsViewing IP Address Status View Status Main Screen displaysViewing Miscellaneous Status Changing the Display ContrastViewing Interface Status Logging Off the 4622SW IP Telephone If administered, the Audio Status screen displaysViewing the Network Audio Quality Reinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to EnabledVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File 66 4622SW IP Telephone User Guide Select Directory Path Select User NameFeature Button Labeling Then Select Relabel feature buttons Feature Button Relabeling screen displays. Proceed to StepSelect View default labels Select Restore default labelsSecond Options Main screen redisplays Feature Button Labeling screen re-displaysChanging a Phone/PC Ethernet Interface Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP TelephonesHandset Connector Type Ordering Code Handsets for 4600 Series IP TelephonesTelephone Management Troubleshooting Interpreting Ringer TonesRinging Incoming Tones Meaning Feedback Tones MeaningTesting Your Phone Testing the Telephones Lights and DisplayInterpreting Display Icons Icon MeaningBasic Troubleshooting Chart Problem/Symptom Suggested SolutionProblems Troubleshooting 4622SW Applications Problem/Symptom Suggested ResolutionCall LOG Application Resetting and Power Cycling the IP Telephone Resetting Your PhonePower Cycling the Phone Page Index Numerical86 4622SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 88 4622SW IP Telephone User Guide