Avaya 4622SW IP manual Retrieving and Restoring Data from a Backup File

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Backup/Restore Options

Retrieving and Restoring Data from a Backup File

Restoring data from your most recent backup file is a two-step process. First you start backup file retrieval (usually following a system failure or phone replacement). Then you confirm that you want the retrieved data to replace the phone’s current data.

Note:

Retrieving and restoring backup data takes only a few seconds, however, while in progress, no other phone activity is allowed.

1.Select Retrieve Stored Data from the Backup/Restore Main screen.

The 4622SW attempts to start FTP (File Transfer Protocol) to retrieve the latest backup file from the server. The message “FTP Retrieval in progress...” displays. Any one of the following additional messages can display, as appropriate:

If

Following server connection, the backup file is retrieved with data in the proper format.

Connection to the FTP server cannot be made.

Connection is made with the FTP server, but the file is not in the specified directory or cannot be retrieved for any reason.

Then

The messages “File successfully retrieved.” and “Press Save to replace current data with retrieved data.” display. Select Save.

All previous values are replaced with the backup file data. The Backup/Restore Main screen re-displays.

The message “Cannot access FTP server.” displays. Select Retry. If the connection is made, review the previous messages for a successful retrieval and proceed accordingly.

If the connection still cannot be made, the server might be busy or not functioning. Select Cancel to return to the Backup/Restore Main screen and try the Restore procedure again later.

Optionally, verify with your System Administrator that the Server’s IP Address is correct.

The message “Cannot obtain file.” displays.

Contact your System Administrator for instructions on how to proceed.

2.If you want to return to the Backup/Restore Main screen without retrieving or restoring the backup file, select Cancel.

The retrieval or restoration of backup data is cancelled, and any partially retrieved data is discarded. The Backup/Restore Main screen re-displays.

Note:

Your Telephone Administrator can turn off the ability to make changes to the Speed Dial buttons. In this case, you will be able to retrieve the backup file as normal, but any changes you may have made to that backup file’s Speed Dial button label data are ignored.

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Contents 4622SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index About This Guide Issue DateOverview Intended AudienceDocument Organization How to Use This DocumentRelated Documentation Symbolic ConventionsConventions Used Typographic Conventions10 4622SW IP Telephone User Guide 4622SW IP Telephone Introducing Your 4622SW IP TelephoneIntroduction 4622SW IP Telephone Indicator 4622SW IP Telephone Button/Feature Descriptions CalloutNumber Name Description LampPad Hold Red button used to place a call on holdLeft and Page Right buttons About the Feature Key Expansion Unit EU24BLNavigating Application Screens Feature is on/active White Speed Dial Application 4622SW IP Telephone ApplicationsPhone Application 4622SW Telephone Options Web Access Application OptionalCall Log Application Additional 4622SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Page Making Calls Using Your 4622SW IP TelephoneCall Appearances Automatic Dialing Manual DialingRedialing the last number called Redialing using a list of the last six numbers calledLast number dialed is automatically redialed Call Log entry is created for this callSelected Call Log displays Number of the selected person dials automaticallyOr Page Left Associated Call Detail screen displays Calling a party from the Web Access applicationConference Call Handling FeaturesReceiving Calls Mute HoldIcon on the current line changes to the Soft Hold icon Call is now activeSpeaker Using the Speaker with any featureTurning the Speaker off during a call TransferLogging Retrieving a Voice Mail MessageLogging Off the Phone Password entry Page Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label InformationPrompt Select label to delete displays Deleting a Speed Dial Button LabelIf you want to ThenAbout the Call Log Using the Call Log ApplicationIf you want to Then Viewing a Call LogOutgoing Calls Main screen displays Answered Calls Main screen displaysAdding a Call Log Entry to a Speed Dial Button Deleting a Single Call Log Entry Deleting Call Log EntriesSelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displaysDeleting All Entries from a Call Log Disabling the Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Home page displays Navigating the Home Page and Other Standard-Size Web PagesAny characters entered are removed Entering Text on Web PagesEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4622SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main MenusApplication Options Setting the Redial OptionThis is the default setting Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? OptionDefault rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Enabling/Disabling the Call Log Setting the Call Appearance WidthSetting Visual Alerting First Options Main screen displays Personal Ringing OptionsStatus Screen Viewing Options Viewing Quality of Service QoS StatusViewing IP Address Status View Status Main Screen displaysViewing Miscellaneous Status Changing the Display ContrastViewing Interface Status Logging Off the 4622SW IP Telephone If administered, the Audio Status screen displaysViewing the Network Audio Quality Reinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup OptionVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File 66 4622SW IP Telephone User Guide Select User Name Select Directory PathFeature Button Labeling Feature Button Relabeling screen displays. Proceed to Step Then Select Relabel feature buttonsSelect View default labels Select Restore default labelsSecond Options Main screen redisplays Feature Button Labeling screen re-displaysChanging a Phone/PC Ethernet Interface Selecting an Alternate Language Select either Yes softkey Headsets for 4600 Series IP Telephones Headsets and HandsetsHandsets for 4600 Series IP Telephones Handset Connector Type Ordering CodeInterpreting Ringer Tones Telephone Management TroubleshootingFeedback Tones Meaning Ringing Incoming Tones MeaningTesting the Telephones Lights and Display Testing Your PhoneInterpreting Display Icons Icon MeaningProblem/Symptom Suggested Solution Basic Troubleshooting ChartProblems Problem/Symptom Suggested Resolution Troubleshooting 4622SW ApplicationsCall LOG Application Resetting Your Phone Resetting and Power Cycling the IP TelephonePower Cycling the Phone Page Numerical Index86 4622SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 88 4622SW IP Telephone User Guide
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