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An Overview of Your Phone
An Overview of Your Phone
Your 7970 Series Cisco Unified IP Phone is a full-feature telephone that provides voice communication over the same data network that your computer uses, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.
In addition to basic call-handling features, your 7970 Series Cisco Unified IP Phone can provide enhanced productivity features that extend your call-handling capabilities. Depending on configuration, your phone supports:
•Access to network data, XML applications, and web-based services.
•Online customizing of phone features and services from your Cisco Unified CM User Options web pages.
•A comprehensive online help system that displays information on the phone screen.
Understanding Buttons and Hardware
You can use the graphic table below to identify buttons and hardware on your phone.
Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) | -15 |
Contents
Americas Headquarters
Page
Common Phone Tasks
Button Icons
Contents
Viewing or Removing Conference Participants
Using a Handset, Headset, and Speakerphone
Cisco One-Year Limited Hardware Warranty Terms Index
Using this Guide
Getting Started
If you want to Then
Finding Additional Information
Safety and Performance Information
Power Outage
Using External Devices
Cisco Product Security Overview
Accessibility Features
Connecting Your Phone
Removing the Hookswitch Clip Required
Adjusting the Handset Rest Optional
Adjusting the Footstand Optional
Registering with Taps
Headset Information
Audio Quality Subjective to the User
Understanding Buttons and Hardware
An Overview of Your Phone
OL-16993-01
Description
Understanding Lines vs. Calls
Icon Line or call state Description
Understanding Line and Call Icons
Understanding Touchscreen Features
Or Receiving Intercom Calls,
With the caller. See Placing or Receiving Intercom Calls,
To choose a
Cleaning and Maintaining the Touchscreen
Understanding Feature Buttons and Menus,
Choosing Touchscreen Items
Understanding Feature Buttons and Menus
Understanding Feature Availability
Accessing the Help System on Your Phone
Feature Softkey Line Button Label and Icon
Understanding SIP vs. Sccp
If you want to Then See
Basic Call Handling
Placing a Call-Basic Options
For more information
Corporate
Placing a Call-Additional Options
Personal
Directory to log
Choose Personal Address Book
Book on the Web,
Configuring Fast Dials on
Web, page 68 and Using
Your Personal Address
Answer or
Answering a Call
If you want to
For more information, see
Tip
Ending a Call
If you want to Then For more information, see
Answer
Using Hold and Resume
Switching Between Multiple Calls
Using Mute
Viewing Multiple Calls
Switching an In-Progress Call to Another Phone
Transferring Calls
Forwarding Calls to Another Number
Sending a Call to a Voice Message System
User Options Web Pages,
Using Do Not Disturb
Settings on the Web,
Press CFwdALL or Forward All
Using Conference Features
Making Conference Calls
Press DND or Do Not Disturb
See Viewing or Removing Conference Participants,
Using Conference
Using Join
Using cBarge
Press ConfList or Conference List
See Using Conference,
Placing or Receiving Intercom Calls
Viewing or Removing Conference Participants
You cannot place an intercom call on hold
Directory on Your Phone,
Web pages. See Accessing Your User Options Web Pages,
Advanced Call Handling
Speed Dialing
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Using a Shared Line
Understanding Shared Lines
Using Barge to Add Yourself to a Shared-Line Call
Single-button and Multi-touch Barge
Using Barge Features
Press Private
Using BLF to Determine a Line State
Making and Receiving Secure Calls
Tracing Suspicious Calls
Press Mcid or Malicious Call ID
If you Then
Prioritizing Critical Calls
Using Cisco Extension Mobility
Access Lists for Mobile Connect,
See Switching an In-Progress Call to Another Phone,
See Answering a Call,
See Placing a Call-Additional Options,
User Preferences Audio Preferences
Using a Handset, Headset, and Speakerphone
Obtaining a Headset
Using AutoAnswer
User Preferences Rings
Changing Phone Settings
Customizing Rings and Message Indicators
Accessing Your User Options Web Pages,
User Preferences Background Images
Customizing the Touchscreen
User Preferences Brightness
User Preferences Viewing Angle
Press Delete
Using Call Logs and Directories
Using Call Logs
Missed Calls, Placed Calls, or Received Calls
Using Call Logs and Directories
Using Corporate Directory on Your Phone
Directory Dialing
Corporate Directory exact name can vary
Using Personal Directory on Your Phone
Personal Directory Personal Fast Dials
Press Fast Dial
Customizing Rings and Message Indicators,
Accessing Voice Messages
User Options Device
Accessing Your User Options Web Pages
If you want to Then do this
Options Device
If you want to Then do this after you log
Configuring Features and Services on the Web
Using Personal Directory on the Web
Choose User Options Device Click Service URL
Choose User Options Fast Dials
Choose User Options Personal Address Book
Click Delete Selected
Choose User Options Device
Using the Address Book Synchronization Tool
Setting Up Speed Dials on the Web
Click Speed Dials
See Configuring Fast Dials on the Web,
Click Phone Services
Setting Up Phone Services on the Web
Controlling User Settings on the Web
Services
Choose User Options User Settings
Click Line Settings
Controlling Line Settings on the Web
Change the audible
Choose User Options Mobility Settings Access Lists
Setting Up Phones and Access Lists for Mobile Connect
Click Remote Destinations
Choose User Options Mobility Settings Remote Destinations
Web Pages,
Using Cisco WebDialer
Network Configuration MAC Address
Understanding Additional Configuration Options
Using a Shared Line,
If you Then For more information
Advanced Call Handling
See Using AutoAnswer,
See Using BLF to Determine a Line
See Using Cisco Extension
See Cleaning and Maintaining
Troubleshooting Your Phone
General Troubleshooting
Symptom Explanation
Viewing Phone Administration Data
Using the Quality Reporting Tool
If you are asked to Then
Cisco One-Year Limited Hardware Warranty Terms
OL-16993-01
Index
Cisco Unified Video Advantage 80 Cisco WebDialer
FAC 27
PAB
Page
Taps
Page
USA