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Using BLF to Determine a Line State
Busy Lamp Field features (BLF) allow you to view the state of a phone line that is associated with a speed-dial button, call log, or directory listing on your phone. If you use BLF Pickup, you can answer a ringing call for the line that you are monitoring. Your system administrator determines which BLF features are configured for your phone.
| If you want to... | Then... | |
| See the state of a line | Look for one of these indicators next to the line number: |
| listed in a call log or | Line is in-use. |
| directory |
| | |
| | Line is idle. |
| | Line is in Do Not Disturb state. |
| | BLF indicator unavailable for this line. |
| | |
| See the state of a | Look for one of these indicators next to the line number: |
| speed-dial line | + | Line is in-use. |
| |
| | + | Line is idle. |
| | + | Line is in Do Not Disturb state. |
BLF indicator unavailable for this line.
Use BLF Pickup to | Press the BLF Pickup button | while the line is ringing. |
answer a call ringing on | The call is redirected to the next available line on your phone. (If you want |
a coworker’s phone | to specify a line, first press a line button, then press the BLF button.) |
|
| If your phone supports auto-pickup, the call connects automatically. |
| Otherwise, the call rings on your phone for you to answer. |
| Note If you press the BLF Pickup button when the monitored line is not |
| ringing, your phone will speed dial the line number. |
Tips
•Your phone might play an audible indicator to alert you when a call is ringing on the monitored line (BLF Pickup only).
•BLF Pickup answers the oldest ringing call first (if the line that you are monitoring has more than one ringing call).
Contents
Americas Headquarters
Page
Common Phone Tasks
Button Icons
Contents
Viewing or Removing Conference Participants
Using a Handset, Headset, and Speakerphone
Cisco One-Year Limited Hardware Warranty Terms Index
If you want to Then
Using this Guide
Getting Started
Using External Devices
Safety and Performance Information
Power Outage
Finding Additional Information
Accessibility Features
Cisco Product Security Overview
Connecting Your Phone
Adjusting the Footstand Optional
Removing the Hookswitch Clip Required
Adjusting the Handset Rest Optional
Audio Quality Subjective to the User
Registering with Taps
Headset Information
An Overview of Your Phone
Understanding Buttons and Hardware
OL-16993-01
Description
Understanding Lines vs. Calls
Understanding Line and Call Icons
Icon Line or call state Description
With the caller. See Placing or Receiving Intercom Calls,
Understanding Touchscreen Features
Or Receiving Intercom Calls,
Choosing Touchscreen Items
Cleaning and Maintaining the Touchscreen
Understanding Feature Buttons and Menus,
To choose a
Understanding Feature Buttons and Menus
Feature Softkey Line Button Label and Icon
Understanding Feature Availability
Accessing the Help System on Your Phone
Understanding SIP vs. Sccp
For more information
Basic Call Handling
Placing a Call-Basic Options
If you want to Then See
Placing a Call-Additional Options
Corporate
Choose Personal Address Book
Personal
Directory to log
Your Personal Address
Configuring Fast Dials on
Web, page 68 and Using
Book on the Web,
For more information, see
Answering a Call
If you want to
Answer or
Answer
Ending a Call
If you want to Then For more information, see
Tip
Using Hold and Resume
Using Mute
Switching Between Multiple Calls
Switching an In-Progress Call to Another Phone
Viewing Multiple Calls
Transferring Calls
Sending a Call to a Voice Message System
Forwarding Calls to Another Number
Press CFwdALL or Forward All
Using Do Not Disturb
Settings on the Web,
User Options Web Pages,
Press DND or Do Not Disturb
Using Conference Features
Making Conference Calls
Using Conference
See Viewing or Removing Conference Participants,
Using Join
Using cBarge
Viewing or Removing Conference Participants
See Using Conference,
Placing or Receiving Intercom Calls
Press ConfList or Conference List
You cannot place an intercom call on hold
Speed Dialing
Web pages. See Accessing Your User Options Web Pages,
Advanced Call Handling
Directory on Your Phone,
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Using a Shared Line
Logging Out of Hunt Groups
Using Barge to Add Yourself to a Shared-Line Call
Understanding Shared Lines
Using Barge Features
Single-button and Multi-touch Barge
Press Private
Using BLF to Determine a Line State
Press Mcid or Malicious Call ID
Making and Receiving Secure Calls
Tracing Suspicious Calls
Prioritizing Critical Calls
If you Then
Using Cisco Extension Mobility
See Answering a Call,
Access Lists for Mobile Connect,
See Switching an In-Progress Call to Another Phone,
See Placing a Call-Additional Options,
Using a Handset, Headset, and Speakerphone
User Preferences Audio Preferences
Using AutoAnswer
Obtaining a Headset
Accessing Your User Options Web Pages,
Changing Phone Settings
Customizing Rings and Message Indicators
User Preferences Rings
User Preferences Viewing Angle
Customizing the Touchscreen
User Preferences Brightness
User Preferences Background Images
Missed Calls, Placed Calls, or Received Calls
Using Call Logs and Directories
Using Call Logs
Press Delete
Using Call Logs and Directories
Corporate Directory exact name can vary
Using Corporate Directory on Your Phone
Directory Dialing
Using Personal Directory on Your Phone
Press Fast Dial
Personal Directory Personal Fast Dials
Accessing Voice Messages
Customizing Rings and Message Indicators,
Options Device
Accessing Your User Options Web Pages
If you want to Then do this
User Options Device
Choose User Options Device Click Service URL
Configuring Features and Services on the Web
Using Personal Directory on the Web
If you want to Then do this after you log
Choose User Options Device
Choose User Options Personal Address Book
Click Delete Selected
Choose User Options Fast Dials
Setting Up Speed Dials on the Web
Using the Address Book Synchronization Tool
See Configuring Fast Dials on the Web,
Click Speed Dials
Setting Up Phone Services on the Web
Click Phone Services
Choose User Options User Settings
Controlling User Settings on the Web
Services
Controlling Line Settings on the Web
Click Line Settings
Change the audible
Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Access Lists
Choose User Options Mobility Settings Remote Destinations
Click Remote Destinations
Using Cisco WebDialer
Web Pages,
Network Configuration MAC Address
If you Then For more information
Understanding Additional Configuration Options
Using a Shared Line,
See Using Cisco Extension
See Using AutoAnswer,
See Using BLF to Determine a Line
Advanced Call Handling
Symptom Explanation
Troubleshooting Your Phone
General Troubleshooting
See Cleaning and Maintaining
If you are asked to Then
Viewing Phone Administration Data
Using the Quality Reporting Tool
Cisco One-Year Limited Hardware Warranty Terms
OL-16993-01
Index
Cisco Unified Video Advantage 80 Cisco WebDialer
FAC 27
PAB
Page
Taps
Page
USA