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Basic Call Handling
Your intercom lines still ring when DND is active.
If you want to... | Then... | |
| | |
Turn on DND | Press DND or Do Not Disturb | . |
| “Do Not Disturb is active” displays on the phone, the DND |
| lights, and the ring tone is turned off. |
| | |
Turn off DND | Press DND or Do Not Disturb | . |
| | |
Customize DND settings | 1. | Log in to your User Options web pages. See Accessing Your |
| | User Options Web Pages, page 66. |
| 2. | From the drop-down menu, choose User Options > Device |
| 3. | You can set the following options: |
| | • Do Not Disturb—Turn DND on/off. |
| | • DND Incoming Call Alert—Set the alert to beep |
| | only, flash only, or disable all visible and audible alert |
| | notifications. | |
| | | |
Making Conference Calls
Your Cisco Unified IP Phone allows you to talk simultaneously with multiple parties in a conference call.
Using Conference Features
You can create a conference in various ways, depending on your needs and the features that are available on your phone.
•Conference—Allows you to create a standard (ad hoc) conference by calling each participant. Use the Confrn softkey or the Conference button. Conference is available on most phones.
•Join—Allows you to create a standard (ad hoc) conference by combining existing calls. Use the Join softkey or button. Join is available on SCCP phones only.
•cBarge—Allows you to create a standard (ad hoc) conference by adding yourself to a call on a shared line. Press a line button or use the cBarge softkey or button. cBarge is only available on phones that use shared lines.
•Meet-Me—Allows you to create or join a conference by calling a conference number. Use the MeetMe softkey or button.
Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) | -37 |
Contents
Americas Headquarters
Page
Common Phone Tasks
Button Icons
Contents
Viewing or Removing Conference Participants
Using a Handset, Headset, and Speakerphone
Cisco One-Year Limited Hardware Warranty Terms Index
Getting Started
Using this Guide
If you want to Then
Power Outage
Safety and Performance Information
Using External Devices
Finding Additional Information
Cisco Product Security Overview
Accessibility Features
Connecting Your Phone
Adjusting the Handset Rest Optional
Removing the Hookswitch Clip Required
Adjusting the Footstand Optional
Headset Information
Registering with Taps
Audio Quality Subjective to the User
Understanding Buttons and Hardware
An Overview of Your Phone
OL-16993-01
Description
Understanding Lines vs. Calls
Icon Line or call state Description
Understanding Line and Call Icons
Or Receiving Intercom Calls,
Understanding Touchscreen Features
With the caller. See Placing or Receiving Intercom Calls,
Understanding Feature Buttons and Menus,
Cleaning and Maintaining the Touchscreen
Choosing Touchscreen Items
To choose a
Understanding Feature Buttons and Menus
Accessing the Help System on Your Phone
Understanding Feature Availability
Feature Softkey Line Button Label and Icon
Understanding SIP vs. Sccp
Placing a Call-Basic Options
Basic Call Handling
For more information
If you want to Then See
Corporate
Placing a Call-Additional Options
Directory to log
Personal
Choose Personal Address Book
Web, page 68 and Using
Configuring Fast Dials on
Your Personal Address
Book on the Web,
If you want to
Answering a Call
For more information, see
Answer or
If you want to Then For more information, see
Ending a Call
Answer
Tip
Using Hold and Resume
Switching Between Multiple Calls
Using Mute
Viewing Multiple Calls
Switching an In-Progress Call to Another Phone
Transferring Calls
Forwarding Calls to Another Number
Sending a Call to a Voice Message System
Settings on the Web,
Using Do Not Disturb
Press CFwdALL or Forward All
User Options Web Pages,
Making Conference Calls
Using Conference Features
Press DND or Do Not Disturb
See Viewing or Removing Conference Participants,
Using Conference
Using Join
Using cBarge
Placing or Receiving Intercom Calls
See Using Conference,
Viewing or Removing Conference Participants
Press ConfList or Conference List
You cannot place an intercom call on hold
Advanced Call Handling
Web pages. See Accessing Your User Options Web Pages,
Speed Dialing
Directory on Your Phone,
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Using a Shared Line
Understanding Shared Lines
Using Barge to Add Yourself to a Shared-Line Call
Single-button and Multi-touch Barge
Using Barge Features
Press Private
Using BLF to Determine a Line State
Tracing Suspicious Calls
Making and Receiving Secure Calls
Press Mcid or Malicious Call ID
If you Then
Prioritizing Critical Calls
Using Cisco Extension Mobility
See Switching an In-Progress Call to Another Phone,
Access Lists for Mobile Connect,
See Answering a Call,
See Placing a Call-Additional Options,
User Preferences Audio Preferences
Using a Handset, Headset, and Speakerphone
Obtaining a Headset
Using AutoAnswer
Customizing Rings and Message Indicators
Changing Phone Settings
Accessing Your User Options Web Pages,
User Preferences Rings
User Preferences Brightness
Customizing the Touchscreen
User Preferences Viewing Angle
User Preferences Background Images
Using Call Logs
Using Call Logs and Directories
Missed Calls, Placed Calls, or Received Calls
Press Delete
Using Call Logs and Directories
Directory Dialing
Using Corporate Directory on Your Phone
Corporate Directory exact name can vary
Using Personal Directory on Your Phone
Personal Directory Personal Fast Dials
Press Fast Dial
Customizing Rings and Message Indicators,
Accessing Voice Messages
If you want to Then do this
Accessing Your User Options Web Pages
Options Device
User Options Device
Using Personal Directory on the Web
Configuring Features and Services on the Web
Choose User Options Device Click Service URL
If you want to Then do this after you log
Click Delete Selected
Choose User Options Personal Address Book
Choose User Options Device
Choose User Options Fast Dials
Using the Address Book Synchronization Tool
Setting Up Speed Dials on the Web
Click Speed Dials
See Configuring Fast Dials on the Web,
Click Phone Services
Setting Up Phone Services on the Web
Services
Controlling User Settings on the Web
Choose User Options User Settings
Click Line Settings
Controlling Line Settings on the Web
Change the audible
Choose User Options Mobility Settings Access Lists
Setting Up Phones and Access Lists for Mobile Connect
Click Remote Destinations
Choose User Options Mobility Settings Remote Destinations
Web Pages,
Using Cisco WebDialer
Network Configuration MAC Address
Using a Shared Line,
Understanding Additional Configuration Options
If you Then For more information
See Using BLF to Determine a Line
See Using AutoAnswer,
See Using Cisco Extension
Advanced Call Handling
General Troubleshooting
Troubleshooting Your Phone
Symptom Explanation
See Cleaning and Maintaining
Using the Quality Reporting Tool
Viewing Phone Administration Data
If you are asked to Then
Cisco One-Year Limited Hardware Warranty Terms
OL-16993-01
Index
Cisco Unified Video Advantage 80 Cisco WebDialer
FAC 27
PAB
Page
Taps
Page
USA