Cisco Systems 7970 Series Understanding Line and Call Icons, Icon Line or call state Description

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An Overview of Your Phone

Calls—Each line can support multiple calls. By default, your phone supports four connected calls per line, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

Understanding Line and Call Icons

Your phone displays icons to help you determine the line and call state.

Icon

Line or call state

Description

 

 

 

 

 

 

On-hook line

No call activity on this line.

 

 

 

 

 

 

Off-hook line

You are dialing a number or an outgoing call is ringing.

 

 

 

 

 

 

Connected call

You are connected to the other party.

 

 

 

 

 

 

Ringing call

A call is ringing on one of your lines.

 

 

 

 

 

Call on hold

You have put the call on hold. See Using Hold and Resume, page 31.

 

 

 

 

Remote call on

Another phone that shares your line has put a call on hold. See Using

 

hold

Hold and Resume, page 31.

 

 

 

 

 

Remote-in-use

Another phone that shares your line has a connected call. See Using

 

 

a Shared Line, page 46.

 

 

 

 

 

 

Reverting call

A holding call is reverting to your phone. See Using Hold and

 

 

 

Resume, page 31.

 

 

 

 

 

 

Authenticated call

See Making and Receiving Secure Calls, page 51.

 

 

 

 

 

 

Encrypted call

See Making and Receiving Secure Calls, page 51.

 

 

 

 

 

 

BLF- monitored

See Using BLF to Determine a Line State, page 41.

 

 

line is idle

 

 

 

 

 

 

 

BLF- monitored

See Using BLF to Determine a Line State, page 41.

 

 

line is in-use

 

 

 

 

 

 

 

BLF- monitored

See Using BLF to Determine a Line State, page 41.

 

 

line is ringing (BLF

 

 

 

Pickup) (SCCP

 

 

 

only)

 

 

 

 

 

 

 

Line in Do Not

See Using BLF to Determine a Line State, page 50.

 

 

Disturb (BLF)

 

 

 

 

 

 

 

Idle Intercom line

The intercom line is not in use. See Placing or Receiving Intercom

 

 

 

Calls, page 41.

 

 

 

 

 

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Headset Information Registering with TapsAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your Phone OL-16993-01 Description Understanding Lines vs. Calls Icon Line or call state Description Understanding Line and Call IconsOr Receiving Intercom Calls, Understanding Touchscreen FeaturesWith the caller. See Placing or Receiving Intercom Calls, To choose a Cleaning and Maintaining the TouchscreenUnderstanding Feature Buttons and Menus, Choosing Touchscreen ItemsUnderstanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature AvailabilityFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationCorporate Placing a Call-Additional OptionsDirectory to log PersonalChoose Personal Address Book Book on the Web, Configuring Fast Dials onWeb, page 68 and Using Your Personal AddressAnswer or Answering a CallIf you want to For more information, seeTip Ending a CallIf you want to Then For more information, see AnswerUsing Hold and Resume Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemUser Options Web Pages, Using Do Not DisturbSettings on the Web, Press CFwdALL or Forward AllMaking Conference Calls Using Conference FeaturesPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsYou cannot place an intercom call on hold Directory on Your Phone, Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Using Barge to Add Yourself to a Shared-Line CallSingle-button and Multi-touch Barge Using Barge FeaturesPress Private Using BLF to Determine a Line State Tracing Suspicious Calls Making and Receiving Secure CallsPress Mcid or Malicious Call ID If you Then Prioritizing Critical CallsUsing Cisco Extension Mobility See Switching an In-Progress Call to Another Phone, Access Lists for Mobile Connect,See Answering a Call, See Placing a Call-Additional Options, User Preferences Audio Preferences Using a Handset, Headset, and SpeakerphoneObtaining a Headset Using AutoAnswerUser Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Accessing Your User Options Web Pages,User Preferences Background Images Customizing the TouchscreenUser Preferences Brightness User Preferences Viewing AnglePress Delete Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received CallsUsing Call Logs and Directories Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast DialCustomizing Rings and Message Indicators, Accessing Voice MessagesUser Options Device Accessing Your User Options Web PagesIf you want to Then do this Options DeviceIf you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Device Click Service URLChoose User Options Fast Dials Choose User Options Personal Address BookClick Delete Selected Choose User Options DeviceUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebClick Speed Dials See Configuring Fast Dials on the Web,Click Phone Services Setting Up Phone Services on the WebServices Controlling User Settings on the WebChoose User Options User Settings Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectClick Remote Destinations Choose User Options Mobility Settings Remote DestinationsWeb Pages, Using Cisco WebDialerNetwork Configuration MAC Address Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information Advanced Call Handling See Using AutoAnswer,See Using BLF to Determine a Line See Using Cisco ExtensionSee Cleaning and Maintaining Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationUsing the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-16993-01 Index Cisco Unified Video Advantage 80 Cisco WebDialer FAC 27 PAB Page Taps Page USA