Cisco Systems 7970 Series manual Directory Dialing, Using Corporate Directory on Your Phone

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Directory Dialing

Depending on configuration, your phone can provide corporate and personal directory features:

•Corporate Directory—Corporate contacts that you can access on your phone. Your system administrator sets up and maintains your Corporate Directory.

•Personal Directory—If available, personal contacts and associated speed-dial codes that you can configure and access from your phone and Cisco Unified CM User Options web pages. Personal Directory is comprised of Personal Address Book (PAB) and Fast Dials:

–PAB is a directory of your personal contacts.

–Fast Dials allows you to assign codes to PAB entries for quick dialing.

Using Corporate Directory on Your Phone

You can use a corporate directory to place calls to coworkers.

	If you want to...	Then...

	Dial from a corporate	1.	Choose	> Corporate Directory (exact name can vary).
	directory (while not on	2.	User your keypad to enter a full or partial name and press Search.
	another call)	2.
	another call)	3.	To dial, press the listing, or scroll to the listing and go off-hook.
		3.

	Dial from a corporate	1.	Choose	> Corporate Directory (exact name can vary).
	directory (while on	2.	User your keypad to enter a full or partial name and press Search.
	another call)	2.
	another call)	3.	Scroll to a listing and press Dial.
		3.	Scroll to a listing and press Dial.
		4.	Choose a menu item to handle the original call:
			– Hold—Puts the first call on hold and dials the second.
			– Transfer—Transfers the first party to the second and drops you
			from the call. (Press Transfer again after dialing to complete the
			action.)
			– Conference—Creates a conference call with all parties, including
			you. (Press Confrn or Conference again after dialing to complete
			the action.)
			– EndCall—Disconnects the first call and dials the second.

	See if the phone line in	Look for Busy Lamp Field (BLF) indicators. See Using BLF to Determine a
	the directory is busy	Line State, page 50.

Tip

Use the numbers on your keypad to enter characters on your phone screen. Use the Navigation button on your phone to move between input fields.

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Using External Devices Safety and Performance InformationPower Outage Finding Additional InformationAccessibility Features Cisco Product Security OverviewConnecting Your Phone Adjusting the Footstand Optional Removing the Hookswitch Clip RequiredAdjusting the Handset Rest Optional Audio Quality Subjective to the User Registering with TapsHeadset Information An Overview of Your Phone Understanding Buttons and HardwareOL-16993-01 Description Understanding Lines vs. Calls Understanding Line and Call Icons Icon Line or call state DescriptionWith the caller. See Placing or Receiving Intercom Calls, Understanding Touchscreen FeaturesOr Receiving Intercom Calls, Choosing Touchscreen Items Cleaning and Maintaining the TouchscreenUnderstanding Feature Buttons and Menus, To choose aUnderstanding Feature Buttons and Menus Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeePlacing a Call-Additional Options CorporateChoose Personal Address Book PersonalDirectory to log Your Personal Address Configuring Fast Dials onWeb, page 68 and Using Book on the Web,For more information, see Answering a CallIf you want to Answer orAnswer Ending a CallIf you want to Then For more information, see TipUsing Hold and Resume Using Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Viewing Multiple CallsTransferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberPress CFwdALL or Forward All Using Do Not DisturbSettings on the Web, User Options Web Pages,Press DND or Do Not Disturb Using Conference FeaturesMaking Conference Calls Using Conference See Viewing or Removing Conference Participants,Using Join Using cBarge Viewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference ListYou cannot place an intercom call on hold Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUsing Barge to Add Yourself to a Shared-Line Call Understanding Shared LinesUsing Barge Features Single-button and Multi-touch BargePress Private Using BLF to Determine a Line State Press Mcid or Malicious Call ID Making and Receiving Secure CallsTracing Suspicious Calls Prioritizing Critical Calls If you ThenUsing Cisco Extension Mobility See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone User Preferences Audio PreferencesUsing AutoAnswer Obtaining a HeadsetAccessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences Rings User Preferences Viewing Angle Customizing the Touchscreen User Preferences Brightness User Preferences Background ImagesMissed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Press DeleteUsing Call Logs and Directories Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast DialsAccessing Voice Messages Customizing Rings and Message Indicators,Options Device Accessing Your User Options Web PagesIf you want to Then do this User Options DeviceChoose User Options Device Click Service URL Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logChoose User Options Device Choose User Options Personal Address BookClick Delete Selected Choose User Options Fast DialsSetting Up Speed Dials on the Web Using the Address Book Synchronization ToolSee Configuring Fast Dials on the Web, Click Speed DialsSetting Up Phone Services on the Web Click Phone ServicesChoose User Options User Settings Controlling User Settings on the WebServices Controlling Line Settings on the Web Click Line SettingsChange the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Click Remote DestinationsUsing Cisco WebDialer Web Pages,Network Configuration MAC Address If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using Cisco Extension See Using AutoAnswer,See Using BLF to Determine a Line Advanced Call HandlingSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See Cleaning and MaintainingIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms OL-16993-01 Index Cisco Unified Video Advantage 80 Cisco WebDialer FAC 27 PAB Page Taps Page USA