Cisco Systems 7970 Series manual Obtaining a Headset, Using AutoAnswer

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Using a Handset, Headset, and Speakerphone

 

 

 

If you want to...

Then...

 

 

 

Switch to the handset (from the

Lift the handset (without pushing any buttons).

speakerphone or headset)

 

 

during a call

 

 

 

 

 

Adjust the volume level for a

Press

during a call or after invoking a dial tone.

call

This action adjusts the volume for the handset, speakerphone, or

 

 

headset, depending on which device is in use.

 

Press Save to preserve the volume level for future calls.

 

 

 

Obtaining a Headset

Your phone supports four- or six-wire headset jacks. For information about purchasing headsets, see Headset Information, page 14.

Using AutoAnswer

When AutoAnswer is enabled, your phone answers incoming calls automatically after a few rings. Your system administrator configures AutoAnswer to use either the speakerphone or a headset. You might use AutoAnswer if you receive a high volume of incoming calls.

If you...

Then...

 

 

 

 

 

 

Use AutoAnswer with a

Keep headset mode active (in other words, keep

illuminated), even

headset

when you are not on a call.

 

 

 

 

To keep headset mode active, do the following:

 

 

 

Press EndCall to hang up.

 

 

 

 

Press New Call or Dial to place new calls.

 

 

 

If your phone is set up to use AutoAnswer in headset mode, calls are

 

automatically answered only if

is illuminated. Otherwise, calls ring

 

normally and you must manually answer them.

 

 

 

 

 

Use AutoAnswer with the

Keep the handset in the cradle and headset mode inactive (

unlit).

speakerphone

Otherwise, calls ring normally and you must manually answer them.

 

 

 

 

 

 

Tip

AutoAnswer is disabled when the Do Not Disturb feature is active.

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset InformationAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneOL-16993-01 Description Understanding Lines vs. Calls Icon Line or call state Description Understanding Line and Call IconsUnderstanding Touchscreen Features Or Receiving Intercom Calls,With the caller. See Placing or Receiving Intercom Calls, Understanding Feature Buttons and Menus, Cleaning and Maintaining the TouchscreenChoosing Touchscreen Items To choose aUnderstanding Feature Buttons and Menus Understanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeeCorporate Placing a Call-Additional OptionsPersonal Directory to logChoose Personal Address Book Web, page 68 and Using Configuring Fast Dials onYour Personal Address Book on the Web,If you want to Answering a CallFor more information, see Answer orIf you want to Then For more information, see Ending a CallAnswer TipUsing Hold and Resume Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Using Do Not DisturbPress CFwdALL or Forward All User Options Web Pages,Using Conference Features Making Conference CallsPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListYou cannot place an intercom call on hold Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Using Barge to Add Yourself to a Shared-Line CallSingle-button and Multi-touch Barge Using Barge FeaturesPress Private Using BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you Then Prioritizing Critical CallsUsing Cisco Extension Mobility Access Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Answering a Call, See Placing a Call-Additional Options, User Preferences Audio Preferences Using a Handset, Headset, and SpeakerphoneObtaining a Headset Using AutoAnswerCustomizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences RingsUser Preferences Brightness Customizing the TouchscreenUser Preferences Viewing Angle User Preferences Background ImagesUsing Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls Press DeleteUsing Call Logs and Directories Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast DialCustomizing Rings and Message Indicators, Accessing Voice MessagesIf you want to Then do this Accessing Your User Options Web PagesOptions Device User Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebChoose User Options Device Click Service URL If you want to Then do this after you logClick Delete Selected Choose User Options Personal Address BookChoose User Options Device Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebClick Speed Dials See Configuring Fast Dials on the Web,Click Phone Services Setting Up Phone Services on the WebControlling User Settings on the Web ServicesChoose User Options User Settings Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectClick Remote Destinations Choose User Options Mobility Settings Remote DestinationsWeb Pages, Using Cisco WebDialerNetwork Configuration MAC Address Understanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using BLF to Determine a Line See Using AutoAnswer,See Using Cisco Extension Advanced Call HandlingGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation See Cleaning and MaintainingViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-16993-01 Index Cisco Unified Video Advantage 80 Cisco WebDialer FAC 27 PAB Page Taps Page USA