Cisco Systems 7970 Series manual Getting Started, Using this Guide, If you want to Then

Page 9

Getting Started

Using this Guide

This guide provides you with an overview of the features available on your phone. You can read it completely for a solid understanding of your phone’s capabilities or refer to the table below for pointers to commonly used sections.

If you want to...

Then...

 

 

 

 

Explore your phone on your own

Press

on the phone when you need assistance.

 

 

Review safety information

See Safety and Performance Information, page 10.

 

 

Connect your phone

See Connecting Your Phone, page 12.

 

 

Use your phone after it is installed

Start with An Overview of Your Phone, page 15.

 

 

Learn what the button lights mean

See Understanding Buttons and Hardware, page 15.

 

 

Learn about the touchscreen

See Understanding Touchscreen Features, page 20.

 

 

Make calls

See Placing a Call—Basic Options, page 25.

 

 

Put calls on hold

See Using Hold and Resume, page 31.

 

 

Mute calls

See Using Mute, page 32.

 

 

Transfer calls

See Transferring Calls, page 34.

 

 

Make conference calls

See Making Conference Calls, page 37.

 

 

Set up speed dialing

See Speed Dialing, page 43.

 

 

Share a phone number

See Using a Shared Line, page 46.

 

 

Use your phone as a speakerphone

See Using a Handset, Headset, and Speakerphone, page 56.

 

 

Change the ring volume or tone

See Changing Phone Settings, page 58.

 

 

View your missed calls

See Using Call Logs, page 60.

 

 

Listen to your voice messages

See Accessing Voice Messages, page 65.

 

 

See softkey and icon definitions

Refer to the Quick Reference Card in the front of this guide.

 

 

 

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset InformationAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneOL-16993-01 Description Understanding Lines vs. Calls Icon Line or call state Description Understanding Line and Call IconsUnderstanding Touchscreen Features Or Receiving Intercom Calls,With the caller. See Placing or Receiving Intercom Calls, Understanding Feature Buttons and Menus, Cleaning and Maintaining the TouchscreenChoosing Touchscreen Items To choose aUnderstanding Feature Buttons and Menus Understanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeeCorporate Placing a Call-Additional OptionsPersonal Directory to logChoose Personal Address Book Web, page 68 and Using Configuring Fast Dials onYour Personal Address Book on the Web,If you want to Answering a CallFor more information, see Answer orIf you want to Then For more information, see Ending a CallAnswer TipUsing Hold and Resume Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Using Do Not DisturbPress CFwdALL or Forward All User Options Web Pages,Using Conference Features Making Conference CallsPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListYou cannot place an intercom call on hold Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Using Barge to Add Yourself to a Shared-Line CallSingle-button and Multi-touch Barge Using Barge FeaturesPress Private Using BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you Then Prioritizing Critical CallsUsing Cisco Extension Mobility Access Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Answering a Call, See Placing a Call-Additional Options, User Preferences Audio Preferences Using a Handset, Headset, and SpeakerphoneObtaining a Headset Using AutoAnswerCustomizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences RingsUser Preferences Brightness Customizing the TouchscreenUser Preferences Viewing Angle User Preferences Background ImagesUsing Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls Press DeleteUsing Call Logs and Directories Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast DialCustomizing Rings and Message Indicators, Accessing Voice MessagesIf you want to Then do this Accessing Your User Options Web PagesOptions Device User Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebChoose User Options Device Click Service URL If you want to Then do this after you logClick Delete Selected Choose User Options Personal Address BookChoose User Options Device Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebClick Speed Dials See Configuring Fast Dials on the Web,Click Phone Services Setting Up Phone Services on the WebControlling User Settings on the Web ServicesChoose User Options User Settings Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectClick Remote Destinations Choose User Options Mobility Settings Remote DestinationsWeb Pages, Using Cisco WebDialerNetwork Configuration MAC Address Understanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using BLF to Determine a Line See Using AutoAnswer,See Using Cisco Extension Advanced Call HandlingGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation See Cleaning and MaintainingViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-16993-01 Index Cisco Unified Video Advantage 80 Cisco WebDialer FAC 27 PAB Page Taps Page USA