Cisco Systems 7970 Series manual Common Phone Tasks

Page 3

Common Phone Tasks

View online help on	Press	.
phone

Place a call	Go off-hook before or
	after dialing a number.

Redial a number	Press Redial.

Switch to handset	Pick up the handset.
during a call

Switch to speaker or	Press	or	, then
headset during a call	hang up the handset.

Mute your phone	Press	.

Use your call logs	Press		to choose a
	call log. To dial, highlight
	a listing and go off-hook.

Edit a number	Press EditDial, << or >>.

Hold/resume a call	Press Hold or Resume.

Transfer call to new	Press Transfer, enter the
number	number, then press
	Transfer again.

Place an intercom call Press intercom button, enter a number if necessary, and speak after you hear the tone.

Start a standard (ad	Press more > Confrn, dial
hoc) conference call	the participant, then press
	Confrn again.

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© 2008 Cisco Systems, Inc. All rights reserved.

OL-16993-01

QUICK REFERENCE

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1(3)

(SCCP and SIP)

Softkey Definitions

Phone Screen Icons

Button Icons

Common Phone Tasks

Softkey Definitions

AbbrDial	Dial using a speed dial index
	number

Answer	Answer a call

Back	Return to the previous Help topic

Barge	Add yourself to a call on a shared
	line

CallBack	Receive notification when a busy
	extension becomes available

Cancel	Cancel an action or exit a screen
	without applying changes

cBarge	Add yourself to a call on a shared
	line and establish a conference

CFwdALL	Setup/cancel call forwarding

Clear	Delete records or settings

Close	Close the current window

ConfList	View conference participants

Confrn	Create a conference call

Delete	Remove characters to the right of
	the cursor when using EditDial

Details	Open the Details record for a
(SCCP only)	multiparty call in the Missed Calls
	and Received Calls logs

Dial	Dial a phone number

DirTrfrs	Transfer two calls to each other
(SCCP only)

DND	Turn on/off Do Not Disturb
	(DND)

EditDial	Edit a number in a call log

EndCall	Disconnect the current call or the
	current intercom call

Erase	Reset settings to their defaults

Exit	Return to the previous screen

Image 3

Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset InformationAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneOL-16993-01 Description Understanding Lines vs. Calls Icon Line or call state Description Understanding Line and Call IconsUnderstanding Touchscreen Features Or Receiving Intercom Calls,With the caller. See Placing or Receiving Intercom Calls, To choose a Cleaning and Maintaining the TouchscreenUnderstanding Feature Buttons and Menus, Choosing Touchscreen ItemsUnderstanding Feature Buttons and Menus Understanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationCorporate Placing a Call-Additional OptionsPersonal Directory to logChoose Personal Address Book Book on the Web, Configuring Fast Dials onWeb, page 68 and Using Your Personal AddressAnswer or Answering a CallIf you want to For more information, seeTip Ending a CallIf you want to Then For more information, see AnswerUsing Hold and Resume Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemUser Options Web Pages, Using Do Not DisturbSettings on the Web, Press CFwdALL or Forward AllUsing Conference Features Making Conference CallsPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsYou cannot place an intercom call on hold Directory on Your Phone, Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Using Barge to Add Yourself to a Shared-Line CallSingle-button and Multi-touch Barge Using Barge FeaturesPress Private Using BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you Then Prioritizing Critical CallsUsing Cisco Extension Mobility Access Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Answering a Call, See Placing a Call-Additional Options, User Preferences Audio Preferences Using a Handset, Headset, and SpeakerphoneObtaining a Headset Using AutoAnswerUser Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Accessing Your User Options Web Pages,User Preferences Background Images Customizing the TouchscreenUser Preferences Brightness User Preferences Viewing AnglePress Delete Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received CallsUsing Call Logs and Directories Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast DialCustomizing Rings and Message Indicators, Accessing Voice MessagesUser Options Device Accessing Your User Options Web PagesIf you want to Then do this Options DeviceIf you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Device Click Service URLChoose User Options Fast Dials Choose User Options Personal Address BookClick Delete Selected Choose User Options DeviceUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebClick Speed Dials See Configuring Fast Dials on the Web,Click Phone Services Setting Up Phone Services on the WebControlling User Settings on the Web ServicesChoose User Options User Settings Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectClick Remote Destinations Choose User Options Mobility Settings Remote DestinationsWeb Pages, Using Cisco WebDialerNetwork Configuration MAC Address Understanding Additional Configuration Options Using a Shared Line,If you Then For more information Advanced Call Handling See Using AutoAnswer,See Using BLF to Determine a Line See Using Cisco ExtensionSee Cleaning and Maintaining Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-16993-01 Index Cisco Unified Video Advantage 80 Cisco WebDialer FAC 27 PAB Page Taps Page USA