Cisco Systems 7970 Series manual Placing a Call-Additional Options, Corporate

Page 26

•If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system administrator for more information.

Placing a Call—Additional Options

You can place calls using special features and services that might be available on your phone. See your system administrator for more information about these additional options.

If you want to...

Then...

 

For more information, see...

 

 

 

 

 

Place a call while another

1.

Press

for a new line. The first call

Using Hold and Resume,

call is active (using a

 

is automatically placed on hold.

page 31

different line)

2.

Enter a number.

 

 

 

 

 

 

Speed dial a number

Do one of the following:

Speed Dialing, page 43

 

•

Press

(a speed-dial button).

 

 

•

Use the Abbreviated Dial feature.

 

 

•

Use the Fast Dial feature.

 

 

 

 

 

 

Dial from a corporate

1.

Choose

> Corporate

Using Call Logs, page 60

directory on your phone

 

Directory (name can vary).

 

 

2.

Enter a name and press Search.

 

 

3.

Highlight a listing and go off-hook.

 

 

 

 

 

Dial from a corporate

1.

Open a web browser and go to a

Using Cisco WebDialer,

directory on your personal

 

WebDialer-enabled corporate

page 77

computer using

 

directory.

 

Cisco WebDialer

2.

Click the number that you want to

 

 

 

 

 

dial.

 

 

 

 

 

 

Use CallBack to receive

1.

Press CallBack while listening to the

Your system administrator

notification when a busy or

 

busy tone or ring sound.

 

ringing extension is

2.

Hang up. Your phone alerts you

 

available

 

 

when the line is free.

 

 

 

 

 

3.

Place the call again.

 

 

 

 

See if a line associated with

Look for Busy Lamp Field indicators.

Using BLF to Determine a

a speed-dial, call record, or

 

 

 

Line State, page 50

directory listing is busy

 

 

 

 

before placing a call to that

 

 

 

 

line

 

 

 

 

 

 

 

Make a priority

Enter the MLPP access number, then

Prioritizing Critical Calls,

(precedence) call (SCCP

enter a phone number.

page 52

phones only)

 

 

 

 

 

 

 

 

 

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OL-16993-01

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Using External Devices Safety and Performance InformationPower Outage Finding Additional InformationAccessibility Features Cisco Product Security OverviewConnecting Your Phone Adjusting the Footstand Optional Removing the Hookswitch Clip RequiredAdjusting the Handset Rest Optional Audio Quality Subjective to the User Registering with TapsHeadset Information An Overview of Your Phone Understanding Buttons and HardwareOL-16993-01 Description Understanding Lines vs. Calls Understanding Line and Call Icons Icon Line or call state DescriptionWith the caller. See Placing or Receiving Intercom Calls, Understanding Touchscreen FeaturesOr Receiving Intercom Calls, Choosing Touchscreen Items Cleaning and Maintaining the TouchscreenUnderstanding Feature Buttons and Menus, To choose aUnderstanding Feature Buttons and Menus Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeePlacing a Call-Additional Options CorporateChoose Personal Address Book PersonalDirectory to log Your Personal Address Configuring Fast Dials onWeb, page 68 and Using Book on the Web,For more information, see Answering a CallIf you want to Answer orAnswer Ending a CallIf you want to Then For more information, see TipUsing Hold and Resume Using Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Viewing Multiple CallsTransferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberPress CFwdALL or Forward All Using Do Not DisturbSettings on the Web, User Options Web Pages,Press DND or Do Not Disturb Using Conference FeaturesMaking Conference Calls Using Conference See Viewing or Removing Conference Participants,Using Join Using cBarge Viewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference ListYou cannot place an intercom call on hold Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUsing Barge to Add Yourself to a Shared-Line Call Understanding Shared LinesUsing Barge Features Single-button and Multi-touch BargePress Private Using BLF to Determine a Line State Press Mcid or Malicious Call ID Making and Receiving Secure CallsTracing Suspicious Calls Prioritizing Critical Calls If you ThenUsing Cisco Extension Mobility See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone User Preferences Audio PreferencesUsing AutoAnswer Obtaining a HeadsetAccessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Viewing Angle Customizing the TouchscreenUser Preferences Brightness User Preferences Background ImagesMissed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Press DeleteUsing Call Logs and Directories Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast DialsAccessing Voice Messages Customizing Rings and Message Indicators,Options Device Accessing Your User Options Web PagesIf you want to Then do this User Options DeviceChoose User Options Device Click Service URL Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logChoose User Options Device Choose User Options Personal Address BookClick Delete Selected Choose User Options Fast DialsSetting Up Speed Dials on the Web Using the Address Book Synchronization ToolSee Configuring Fast Dials on the Web, Click Speed DialsSetting Up Phone Services on the Web Click Phone ServicesChoose User Options User Settings Controlling User Settings on the WebServices Controlling Line Settings on the Web Click Line SettingsChange the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Click Remote DestinationsUsing Cisco WebDialer Web Pages,Network Configuration MAC Address If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using Cisco Extension See Using AutoAnswer,See Using BLF to Determine a Line Advanced Call HandlingSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See Cleaning and MaintainingIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms OL-16993-01 Index Cisco Unified Video Advantage 80 Cisco WebDialer FAC 27 PAB Page Taps Page USA
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