Cisco Systems 7970 Series manual Advanced Call Handling, See Using AutoAnswer, State

Page 80

If you...	Then...	For more information...

Share phones or office	Consider using:	Ask your system administrator
space with coworkers	• Call Park to store and retrieve	about these features and see the:
	• Call Park to store and retrieve
	calls without using the transfer	•	Advanced Call Handling,
	feature.		page 43.
	• Call Pickup to answer calls ringing	• Using a Shared Line, page 46.
	on another phone.	•	Using Cisco Extension
		•	Using Cisco Extension
	• A shared line to view or join		Mobility, page 53.
	coworkers’ calls.
	• Cisco Extension Mobility to apply
	your phone number and user
	profile to a shared
	Cisco Unified IP Phone.

Answer calls frequently	Ask your system administrator to set	See Using AutoAnswer, page 57.
or handle calls on	up the AutoAnswer feature for your
someone’s behalf	phone.

Need to make video	Consider using Cisco Unified Video	Contact your system
calls (SCCP phones	Advantage, which enables you to make	administrator for additional
only)	video calls using your Cisco Unified	assistance and see the
	IP Phone, your personal computer,	Cisco Unified Video Advantage
	and an external video camera.	Quick Start Guide and User
		Guide.

Determine the state of a	Ask your administrator to set up the	See Using BLF to Determine a Line
phone line associated	Busy Lamp Field (BLF) feature for	State, page 50.
with a speed-dial	your phone.
button, call log, or
directory listing on
your phone

Want to temporarily	Ask your system administrator about	See Using Cisco Extension
apply your phone	the Cisco Extension Mobility Service.	Mobility, page 53.
number and settings to
a shared
Cisco Unified IP Phone

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Safety and Performance Information Power OutageUsing External Devices Finding Additional InformationAccessibility Features Cisco Product Security OverviewConnecting Your Phone Adjusting the Footstand Optional Removing the Hookswitch Clip RequiredAdjusting the Handset Rest Optional Audio Quality Subjective to the User Registering with TapsHeadset Information An Overview of Your Phone Understanding Buttons and HardwareOL-16993-01 Description Understanding Lines vs. Calls Understanding Line and Call Icons Icon Line or call state DescriptionWith the caller. See Placing or Receiving Intercom Calls, Understanding Touchscreen FeaturesOr Receiving Intercom Calls, Cleaning and Maintaining the Touchscreen Understanding Feature Buttons and Menus,Choosing Touchscreen Items To choose aUnderstanding Feature Buttons and Menus Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeePlacing a Call-Additional Options CorporateChoose Personal Address Book PersonalDirectory to log Configuring Fast Dials on Web, page 68 and UsingYour Personal Address Book on the Web,Answering a Call If you want toFor more information, see Answer orEnding a Call If you want to Then For more information, seeAnswer TipUsing Hold and Resume Using Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Viewing Multiple CallsTransferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberUsing Do Not Disturb Settings on the Web,Press CFwdALL or Forward All User Options Web Pages,Press DND or Do Not Disturb Using Conference FeaturesMaking Conference Calls Using Conference See Viewing or Removing Conference Participants,Using Join Using cBarge See Using Conference, Placing or Receiving Intercom CallsViewing or Removing Conference Participants Press ConfList or Conference ListYou cannot place an intercom call on hold Web pages. See Accessing Your User Options Web Pages, Advanced Call HandlingSpeed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUsing Barge to Add Yourself to a Shared-Line Call Understanding Shared LinesUsing Barge Features Single-button and Multi-touch BargePress Private Using BLF to Determine a Line State Press Mcid or Malicious Call ID Making and Receiving Secure CallsTracing Suspicious Calls Prioritizing Critical Calls If you ThenUsing Cisco Extension Mobility See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone User Preferences Audio PreferencesUsing AutoAnswer Obtaining a HeadsetChanging Phone Settings Customizing Rings and Message IndicatorsAccessing Your User Options Web Pages, User Preferences RingsCustomizing the Touchscreen User Preferences BrightnessUser Preferences Viewing Angle User Preferences Background ImagesUsing Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Press DeleteUsing Call Logs and Directories Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast DialsAccessing Voice Messages Customizing Rings and Message Indicators,Accessing Your User Options Web Pages If you want to Then do thisOptions Device User Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebChoose User Options Device Click Service URL If you want to Then do this after you logChoose User Options Personal Address Book Click Delete SelectedChoose User Options Device Choose User Options Fast DialsSetting Up Speed Dials on the Web Using the Address Book Synchronization ToolSee Configuring Fast Dials on the Web, Click Speed DialsSetting Up Phone Services on the Web Click Phone ServicesChoose User Options User Settings Controlling User Settings on the WebServices Controlling Line Settings on the Web Click Line SettingsChange the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Click Remote DestinationsUsing Cisco WebDialer Web Pages,Network Configuration MAC Address If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using AutoAnswer, See Using BLF to Determine a LineSee Using Cisco Extension Advanced Call HandlingTroubleshooting Your Phone General TroubleshootingSymptom Explanation See Cleaning and MaintainingIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms OL-16993-01 Index Cisco Unified Video Advantage 80 Cisco WebDialer FAC 27 PAB Page Taps Page USA