AT&T CL84350 My cordless handset isn’t performing normally, Batteries do not hold a charge

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Appendix

Troubleshooting

My cordless handset isn’t performing normally.

•Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.

•Move the cordless handset closer to the telephone base. You might have moved out of range.

•Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Out of range OR No pwr at base appears on my cordless handset.

•Ensure you plug the telephone base in properly and the power is on.

•Place the cordless handset closer to the telephone base for synchronization.

•Move the cordless handset closer to the telephone base. You might have moved out of range.

•Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

The batteries do not hold a charge.

•If the cordless handset is in the handset charger and the charge light is not on, refer to The charge light is off or blinking (page 79).

•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the charger when not in use.

•If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery, refer to the table on page 7 for details.

•You might need to purchase a new battery. Please refer to Battery installation and charging in this user’s manual on pages 7-8.

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Contents User’s manual Congratulations User’s manual Parts checklistWith caller ID/call waiting Table of contentsMultiple handset use Index Quick reference guide handset QCID/-VOLUMEMain menu Flash MENU/SELECT Quick reference guide telephone baseAvoid placing the telephone base too close to Installation800 222-3111. In Canada, dial 1 866 Telephone base installationCharger installation Step Battery installation and chargingCharge light Step Tabletop to wall mount installation Installation optionsInstallation options Wall mount to tabletop installation Press to Release Ringer tone Handset settingsMenu settings Ringer volumeLCD language Voicemail visual message waiting indicatorTo manually turn off the new voicemail indicators on MENU/SELECT. The screen shows Turn off indicator?Set date/time Key toneUse caller ID to automatically set date and time To set the home area code on a cordless handset Dial modeTo set the dial mode on a cordless handset Home area codeWebsite To record a new outgoing announcement Answering system settings handset onlyAnnouncement To play your current outgoing announcementAnswer on/off To delete your outgoing announcementTo set the number of rings To change the settingCall screening Number of ringsTo change the remote access code Remote access codeMessage alert tone Telephone base settings New voicemail and appear on the telephone base screen To select a language on the telephone baseUse q/CID or p/DIR to scroll to Clr voicemail Turn off indicator?Press q/CID or p/DIR to scroll to Set date/time To set the home area code on the telephone base To set the dial mode on the telephone base Making, answering, and ending calls Making a call Using a cordless handsetUsing the telephone base On hook dialing predialing Using a cordless handsetClearspeakTM dial-in-base speakerphone Ending a call Using a cordless handsetTemporary ringer silencing Auto offREDIAL/PAUSE RedialExiting the menu Equalizer Handset operationOptions while on calls To take a call off mute on the telephone base To access the directory while on a callTo access the caller ID history call log while on a call To access the redial list while on a callTemporary tone dialing To stop the paging tone Multiple handset useHandset locator To start the paging toneIntercom Answer an incoming call during an intercom call Base is callingIts screen shows Handset X is calling Call transfer using intercomTransfer Share call Capacity About the directoryShared directory Create directory entries To create a new directory entry Using a cordless handsetDial key Robert Brown To add a predialed telephone number to the directory To review directory entries Review directoryTo search by name Search directoryTo edit an entry To dial, delete or edit entriesDisplay dial To dial a displayed number from the directory To delete an entryPress MENU/SELECT to confirm. There is a confirmation tone Information about caller ID with call waiting About caller IDXX Missed calls Missed new calls indicatorCaller ID history How the caller ID history call log worksTo review the caller ID history Caller ID operationMemory match View dialing options Save a call log entry to the directory Dial a call log entryDelete entries Caller ID operation On-screen Reason Message Reasons for missing caller ID informationXX New messages About the answering systemAnswering system and voicemail Answering system new message indicationVoice prompts Turn the answering system on or off at the telephone baseMessage capacity Temporarily turn off the message alert tone Call screening at the telephone baseCall intercept Base ringerOptions during playback When messages are playing on the telephone baseMessage playback To listen to messages at the telephone baseTo delete all old messages on a cordless handset When messages are playing on the cordless handsetTo delete all old messages To delete all old messages on the telephone baseTo play back a memo To record a memo Using a cordless handsetRecording and playing memos Message counter displays Base message counter displaysTo remotely reach your answering system Remote accessRemote commands Remote access Expansion handset 2.Then press # on handset before you begin Adding and registering handsetsTo register a handset to your telephone base Alternately shows 1.Press HS LOC on base 4secDeregistering a handset Telephone base icons Alert tones and lightsHandset screen icons Handset alert tonesLights Telephone base tonesScreen display messages Handset and telephone base display screen messagesIntercom to Handset and telephone base display screen messages Cannot dial out TroubleshootingMy telephone doesn’t work at all Cannot get a dial toneBatteries do not hold a charge My cordless handset isn’t performing normallyTelephone does not ring when there is an incoming call Experience poor sound quality when using the speakerphoneHear other calls while using my phone Charge light is off or blinking My calls cut in and out while I’m using my cordless handsetDifficulty hearing messages System does not receive caller ID when on a callMy caller ID isn’t working Incomplete messagesSystem does not record messages System does not respond to remote commandsSystem does not answer after the correct number of rings Cannot retrieve voicemail messages Outgoing announcement is not clearCommon cure for electronic equipment Avoid water MaintenanceCleaning your telephone Taking care of your telephoneSafety information Important safety informationEspecially about cordless telephones Industry Canada FCC Part 68 and ActaFCC Part What does this limited warranty cover? Limited warrantyHow do you get warranty service? Operation Operating time Technical specificationsIndex Index Action Remote command Remote access wallet cardClearspeakTM is a trademark of Advanced American Telephones