AT&T CL84350 user manual My calls cut in and out while I’m using my cordless handset

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Appendix

Troubleshooting

•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use.

•You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

•The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location.

•If the other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

•Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply).

•Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Remove and install the battery again. Place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

•Your line cord might be malfunctioning. Try installing a new line cord.

My calls cut in and out while I’m using my cordless handset.

•Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating.

•If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

•Relocate your telephone base to a higher location. The phone might have better reception when installed in a high area.

•If the other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

The charge light is off or blinking.

•Make sure you plug the power and line cords in correctly and securely.

•Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

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Contents User’s manual Congratulations User’s manual Parts checklistWith caller ID/call waiting Table of contentsMultiple handset use Index Quick reference guide handset QCID/-VOLUMEMain menu Flash MENU/SELECT Quick reference guide telephone baseAvoid placing the telephone base too close to Installation800 222-3111. In Canada, dial 1 866 Telephone base installationCharger installation Step Battery installation and chargingCharge light Step Tabletop to wall mount installation Installation optionsInstallation options Wall mount to tabletop installation Press to Release Menu settings Handset settingsRinger volume Ringer toneTo manually turn off the new voicemail indicators on Voicemail visual message waiting indicatorMENU/SELECT. The screen shows Turn off indicator? LCD languageSet date/time Key toneUse caller ID to automatically set date and time To set the dial mode on a cordless handset Dial modeHome area code To set the home area code on a cordless handsetWebsite Announcement Answering system settings handset onlyTo play your current outgoing announcement To record a new outgoing announcementAnswer on/off To delete your outgoing announcementCall screening To change the settingNumber of rings To set the number of ringsTo change the remote access code Remote access codeMessage alert tone Telephone base settings New voicemail and appear on the telephone base screen To select a language on the telephone baseUse q/CID or p/DIR to scroll to Clr voicemail Turn off indicator?Press q/CID or p/DIR to scroll to Set date/time To set the home area code on the telephone base To set the dial mode on the telephone base Using the telephone base Making a call Using a cordless handsetOn hook dialing predialing Using a cordless handset Making, answering, and ending callsTemporary ringer silencing Ending a call Using a cordless handsetAuto off ClearspeakTM dial-in-base speakerphoneREDIAL/PAUSE RedialExiting the menu Equalizer Handset operationOptions while on calls To access the caller ID history call log while on a call To access the directory while on a callTo access the redial list while on a call To take a call off mute on the telephone baseTemporary tone dialing Handset locator Multiple handset useTo start the paging tone To stop the paging toneIntercom Answer an incoming call during an intercom call Base is callingIts screen shows Handset X is calling Call transfer using intercomTransfer Share call Shared directory About the directoryCapacity Create directory entries To create a new directory entry Using a cordless handsetDial key Robert Brown To add a predialed telephone number to the directory To review directory entries Review directoryTo search by name Search directoryDisplay dial To dial a displayed number from the directory To dial, delete or edit entriesTo delete an entry To edit an entryPress MENU/SELECT to confirm. There is a confirmation tone Information about caller ID with call waiting About caller IDCaller ID history Missed new calls indicatorHow the caller ID history call log works XX Missed callsMemory match Caller ID operationTo review the caller ID history View dialing options Delete entries Dial a call log entrySave a call log entry to the directory Caller ID operation On-screen Reason Message Reasons for missing caller ID informationAnswering system and voicemail About the answering systemAnswering system new message indication XX New messagesMessage capacity Turn the answering system on or off at the telephone baseVoice prompts Call intercept Call screening at the telephone baseBase ringer Temporarily turn off the message alert toneMessage playback When messages are playing on the telephone baseTo listen to messages at the telephone base Options during playbackTo delete all old messages When messages are playing on the cordless handsetTo delete all old messages on the telephone base To delete all old messages on a cordless handsetRecording and playing memos To record a memo Using a cordless handsetTo play back a memo Message counter displays Base message counter displaysRemote commands Remote accessTo remotely reach your answering system Remote access Expansion handset To register a handset to your telephone base Adding and registering handsetsAlternately shows 1.Press HS LOC on base 4sec 2.Then press # on handset before you beginDeregistering a handset Handset screen icons Alert tones and lightsHandset alert tones Telephone base iconsLights Telephone base tonesScreen display messages Handset and telephone base display screen messagesIntercom to Handset and telephone base display screen messages My telephone doesn’t work at all TroubleshootingCannot get a dial tone Cannot dial outBatteries do not hold a charge My cordless handset isn’t performing normallyHear other calls while using my phone Experience poor sound quality when using the speakerphoneTelephone does not ring when there is an incoming call Charge light is off or blinking My calls cut in and out while I’m using my cordless handsetMy caller ID isn’t working System does not receive caller ID when on a callIncomplete messages Difficulty hearing messagesSystem does not answer after the correct number of rings System does not respond to remote commandsSystem does not record messages Cannot retrieve voicemail messages Outgoing announcement is not clearCommon cure for electronic equipment Cleaning your telephone MaintenanceTaking care of your telephone Avoid waterSafety information Important safety informationEspecially about cordless telephones Industry Canada FCC Part 68 and ActaFCC Part What does this limited warranty cover? Limited warrantyHow do you get warranty service? Operation Operating time Technical specificationsIndex Index Action Remote command Remote access wallet cardClearspeakTM is a trademark of Advanced American Telephones