AT&T CL84350 user manual Experience poor sound quality when using the speakerphone

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Appendix

Troubleshooting

I get noise, static, or weak signals even when I’m near the telephone base.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see page 5).

The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.

You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.

Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating.

If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your phone to a higher location. The phone might have better reception in a high area.

If the other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

I experience poor sound quality when using the speakerphone.

For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.

I hear other calls while using my phone.

Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider.

The telephone does not ring when there is an incoming call.

Make sure that the ringer is not off. Refer to Ringer volume on page 24 in this user’s manual.

Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely.

The cordless handset may be too far from the telephone base.

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Contents User’s manual Congratulations Parts checklist User’s manualTable of contents With caller ID/call waitingMultiple handset use Index QCID/-VOLUME Quick reference guide handsetMain menu Quick reference guide telephone base Flash MENU/SELECTInstallation Avoid placing the telephone base too close toTelephone base installation 800 222-3111. In Canada, dial 1 866Charger installation Battery installation and charging StepCharge light Step Installation options Tabletop to wall mount installationInstallation options Wall mount to tabletop installation Press to Release Handset settings Menu settingsRinger volume Ringer toneVoicemail visual message waiting indicator To manually turn off the new voicemail indicators onMENU/SELECT. The screen shows Turn off indicator? LCD languageKey tone Set date/timeUse caller ID to automatically set date and time Dial mode To set the dial mode on a cordless handsetHome area code To set the home area code on a cordless handsetWebsite Answering system settings handset only AnnouncementTo play your current outgoing announcement To record a new outgoing announcementTo delete your outgoing announcement Answer on/offTo change the setting Call screeningNumber of rings To set the number of ringsRemote access code To change the remote access codeMessage alert tone Telephone base settings To select a language on the telephone base New voicemail and appear on the telephone base screenTurn off indicator? Use q/CID or p/DIR to scroll to Clr voicemailPress q/CID or p/DIR to scroll to Set date/time To set the home area code on the telephone base To set the dial mode on the telephone base Making a call Using a cordless handset Using the telephone baseOn hook dialing predialing Using a cordless handset Making, answering, and ending callsEnding a call Using a cordless handset Temporary ringer silencingAuto off ClearspeakTM dial-in-base speakerphoneRedial REDIAL/PAUSEExiting the menu Handset operation EqualizerOptions while on calls To access the directory while on a call To access the caller ID history call log while on a callTo access the redial list while on a call To take a call off mute on the telephone baseTemporary tone dialing Multiple handset use Handset locatorTo start the paging tone To stop the paging toneIntercom Base is calling Answer an incoming call during an intercom callCall transfer using intercom Its screen shows Handset X is callingTransfer Share call About the directory Shared directoryCapacity To create a new directory entry Using a cordless handset Create directory entriesDial key Robert Brown To add a predialed telephone number to the directory Review directory To review directory entriesSearch directory To search by nameTo dial, delete or edit entries Display dial To dial a displayed number from the directoryTo delete an entry To edit an entryPress MENU/SELECT to confirm. There is a confirmation tone About caller ID Information about caller ID with call waitingMissed new calls indicator Caller ID historyHow the caller ID history call log works XX Missed callsCaller ID operation Memory matchTo review the caller ID history View dialing options Dial a call log entry Delete entriesSave a call log entry to the directory Caller ID operation Reasons for missing caller ID information On-screen Reason MessageAbout the answering system Answering system and voicemailAnswering system new message indication XX New messagesTurn the answering system on or off at the telephone base Message capacityVoice prompts Call screening at the telephone base Call interceptBase ringer Temporarily turn off the message alert toneWhen messages are playing on the telephone base Message playbackTo listen to messages at the telephone base Options during playbackWhen messages are playing on the cordless handset To delete all old messagesTo delete all old messages on the telephone base To delete all old messages on a cordless handsetTo record a memo Using a cordless handset Recording and playing memosTo play back a memo Base message counter displays Message counter displaysRemote access Remote commandsTo remotely reach your answering system Remote access Expansion handset Adding and registering handsets To register a handset to your telephone baseAlternately shows 1.Press HS LOC on base 4sec 2.Then press # on handset before you beginDeregistering a handset Alert tones and lights Handset screen iconsHandset alert tones Telephone base iconsTelephone base tones LightsHandset and telephone base display screen messages Screen display messagesIntercom to Handset and telephone base display screen messages Troubleshooting My telephone doesn’t work at allCannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a chargeExperience poor sound quality when using the speakerphone Hear other calls while using my phoneTelephone does not ring when there is an incoming call My calls cut in and out while I’m using my cordless handset Charge light is off or blinkingSystem does not receive caller ID when on a call My caller ID isn’t workingIncomplete messages Difficulty hearing messagesSystem does not respond to remote commands System does not answer after the correct number of ringsSystem does not record messages Outgoing announcement is not clear Cannot retrieve voicemail messagesCommon cure for electronic equipment Maintenance Cleaning your telephoneTaking care of your telephone Avoid waterImportant safety information Safety informationEspecially about cordless telephones FCC Part 68 and Acta Industry CanadaFCC Part Limited warranty What does this limited warranty cover?How do you get warranty service? Technical specifications Operation Operating timeIndex Index Remote access wallet card Action Remote commandClearspeakTM is a trademark of Advanced American Telephones