AT&T 9370 Answering Calls, Call Screening/Intercept, Announcement Bypass, Record a Memo

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ANSWERING SYSTEM OPERATION

AT THE BASE

Answering Calls

NOTE: See descriptions of Announcements A, B, and AO on page 11.

•If you select Announcement A or B, callers can press 1or 2during the announcement to select a mailbox, or they can wait for the beep to leave a message in Mailbox 1. If the message is longer than three minutes, or if the caller is silent for more than seven seconds, or if the system runs out of memory, the system beeps once and hangs up.

•If you select Announcement AO, the system plays to the end of the announcement, then hangs up.

•If the system is off and the phone rings, the call will be answered after 10 rings and the caller will hear “The machine is off.” The system then hangs up after 15 seconds if it does not receive a remote command.

•If the system is on and the memory is full, the call will be answered after 10 rings, and the caller will hear “Memory is full.”

•To turn the system on or off remotely, see page 36 in ANSWERING SYSTEM OPERATION—From Cordless Handset or Touch Tone Phone.

Call Screening/Intercept

1Set the system to answer calls, and set the message playback volume control so you can hear the caller’s message.

2If you decide to take the call, press Pon the handset or Kon the base.

3If you pick up an extension phone during the announcement and the announcement does not stop right away,press and release the telephone switchhook or press Xor xon the base.

Announcement Bypass

To bypass your announcement, callers using a touch tone phone can press

#, then 1or 2to select a mailbox when they hear your announcement begin. The system stops playing your announcement and beeps so the caller can immediately begin recording a message.

Record a Memo

You can record a memo up to three minutes long to store as an incoming message.

1Press and release #on base. Both MBOX lights blink rapidly.

2Press a bbutton to select a mailbox for the memo. After the beep, speak toward the microphone. The Message Window displays the length of your memo.

3To stop recording, press a bbutton, or press 5.

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Contents Revised 6/12/00 Advanced American Telephones. All rights reserved Contents Page Before YOU Begin About Caller ID with Call WaitingAbout Home and Local Area Codes Before You Install InstallationInstall the handset battery Table/Desk and Wall InstallationConnect the telephone line cord Feature Setup Message Window Display for Feature SetupSoftkeys Dial Mode Telephone Feature SetupHandset Ringer Off / Battery Save Handset RingerProgram Home and Local Area Codes Caller ID Feature SetupCaller ID with Call Waiting Call List OptionsAnswering System Feature Setup Select Your Announcement Ring Select / Toll SaverAudible Message Alert Change Remote Access Code Priority Call SignalChange Priority Calling Code Record Your Announcement from the Base Review Feature SettingsSet the Clock Delete an AnnouncementTalking Caller ID Feature Setup Caller Specific Outgoing Announcement Feature SetupAnnouncements Outgoing Local Review ADD Enter Number Done Menu Call ID DIR Directory MEM ANS SYS Delete Done Telephone Operation Redial Temporary ToneMute Hold IntercomRecord a Phone Conversation Headset Jack Changing ChannelsAT the Base Speaker Base Ringer VolumeHandset Locator Page/IntercomStore a Number in Memory Telephone MEMORY/DIRECTORYStore a Pause in a Memory Number Store a Name with a Memory NumberReplace a Stored Number View Memory Numbers Store a Number and Name from Call HistoryEdit Memory Numbers Delete Memory NumbersPriority Ring Numbers Dial a Memory Number from the HandsetDial a Memory Number from the Base Answering System Operation Audible IndicatorsAbout Mailboxes Announcement Play/SilentCall Screening/Intercept Answering CallsAnnouncement Bypass Record a MemoFunction Button Listen To, Save & Delete MessagesCL ↔ AO Message Window DisplayConnect with the Answering System Call ScreeningFrom the Cordless Handset From a Touch Tone PhoneFunction Command Remote Access CommandsEnd remote access call Voice Help Menu Audible SignalsCall Waiting Incoming Call HistoryMemory Match Caller ID Operation Review Call HistoryDisplay Dial Delete a Specific Call Record Delete Call Records from Call HistoryDelete All Call Records Caller ID Display MessagesOperating Range Battery Life Charge the Handset Battery PackBatteries Batteries Replace the Handset Battery Pack If the phone does not work at all, check these items first Case of DifficultyIf you have no dial tone To re-initialize the handset and baseIf you hear noise or interference when using the phone If the phone does not ring when you receive a callIf the caller’s name or phone number is not displayed If speakerphone conversation sounds distorted If messages are incompleteIf you have difficulty hearing messages If your outgoing announcement isn’t clear If CL appears in the Message WindowIndex Index Answering System Remote CommandsRemote Command Press