AT&T EL52450, EL52510, EL52500, EL52350 Remote access, To remotely access the answering system

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Answering system operation

Remote access

You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone.

To remotely access the answering system

1.Dial your telephone number from any touch-tone telephone.

2.When the answering system answers, enter the two-digit remote access code (19, unless you have changed it; refer to Remote access code on page 42). The answering system automatically announces the number of messages (new or old) if there are any.

3.If there are new messages, the answering system automatically begins to play new messages only.

-OR-

If there are no new messages, the answering system automatically begins to play all old messages.

4.You can also enter the remote commands:

Play all messages	Press to listen to all messages. If there are new messages,
1	the system plays back only the new messages (oldest first).
	If there are no new messages, the system plays back all old
	messages (oldest first).

Play new messages	Press to listen to new messages only.
2

Delete a message	Press during a message playback to delete the current message.
3

Delete all old messages	Press to delete all old messages.
33

Replay current or previous	To repeat the message currently playing, press 4 after
message	the answering system plays the day and time the current
4	message was received.
	To listen to the previous message, press 4 while the
	answering system is playing the day and time the current
	message was received.

Stop	Press to stop playback and recording.
5

Play help menu	Press to listen to a list of remote commands.
* 5

Skip to next message	Press during playback to skip the current message and
6	advance to the next message.

Record a announcement	Press to record a new announcement. Begin speaking after
* 7	the long beep.

Turn system on or off	Press to turn the answering system on or off.
0

Exit	Press to end remote access (the call is terminated).
8 or hang up

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Contents User’s manual Congratulations Parts checklist Table of contents Answering system settings Caller IDAnswering system operation AppendixAvoid placing the telephone base too close to Quick reference guide Using menus Main menuTelephone base and charger installation Important InformationCharge light Battery installation and chargingBattery installation Battery charging Battery indicators Battery status ActionPlace in Charger Handset X at leastWall mount installation Tabletop to wall mount installationDSL filter Wall mount to tabletop installation Menu overview Menu structureHandset settings Ringer volumePress MENU/SELECT to select Ringer Volume Ringer toneVoicemail waiting visual message waiting indicator Clear voicemail indicationKey tone Set date/timeHome area code Answering system settingsDial mode Telephone base ringer volume Making, answering and ending a call Making a call To make a callOn-hook dialing predialing To silence the ringer temporarily on the telephone baseEnding a call Answering a callSpeakerphone Redial To delete a number from the redial list Options while on calls To access the directory while on a call To access the caller ID history while on a callTemporary tone dialing Chain dialingTo access the redial list while on a call Join a call in processTo stop the paging tone Handset locatorTo start the paging tone Intercom To make and answer an intercom callTo answer an incoming call during an intercom call To answer the incoming outside callCall transfer using intercom Directory overview Create directory entries To create a new directory entryKey To add a predialed telephone number to the directoryDial To search by name Reviewing the directoryTo review directory entries To edit a directory entry Dialing, deleting and editing a directory entryTo delete a directory entry Directory Empty Speed dial locationsTo clear a speed dial location To dial a speed dial number About caller ID Information about caller ID with call waitingAbout home area code To view the dialing options onMemory match Caller ID historyHow caller ID history call log works Reasons for missing caller ID information Missed new calls indicatorCaller ID operation To review the caller ID history To view the dialing optionsTo dial a caller ID history number To delete all caller ID history entriesSaving a caller ID history entry in the directory Answering system setup Using the handsetUsing the telephone base Answering on/offTo record a new announcement AnnouncementTo play the current announcement Call screening setup To delete your announcementPress MENU/SELECT to select Call Screening Number of ringsRemote access code Message alert toneAnswering system and voicemail About answering system and voicemailAnswering system new message indication Icon and XX NEW MessagesAnswering system overview Voice promptsMessage capacity Call screeningCall intercept Temporarily turning off the message alert toneMessage playback To listen to messagesTo listen to messages at the telephone base To listen to messages at the handsetOptions during playback When messages are playing on the telephone baseWhen messages are playing on the handset To delete all old messages To delete all old messages at the telephone baseTo delete all old messages at the handset Delete ALL OLD, the screen shows no MessageTo play back memos Recording and playing memosTo record a memo Message window displays Remote access To remotely access the answering systemRemote access Screen icons, indicator lights and alert tones Handset indicator lightsScreen icons ANS onTelephone base indicator lights Handset alert tonesTelephone base alert tones ANS ON/OFF lightHandset display screen messages Phone Troubleshooting My telephone doesn’t work at allCannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a charge Charge light is offMy calls cut in and out while I’m using my cordless handset Experience poor sound quality when using the speakerphoneHear other calls while using my telephone My cordless handset does not ring when I receive a call My telephone does not receive caller ID when on a call My caller ID isn’t workingIcon shows on the display and I don’t know why Cannot retrieve voicemail messagesAnswering system announces Time and date not set Answering system does not respond to remote commandsDifficulty hearing messages Answering system does not record messages Announcement is not clearCommon cure for electronic equipment Maintenance Cleaning your telephoneTaking care of your telephone Avoid waterImportant safety information Especially about cordless telephonesEspecially about telephone answering systems FCC Part 68 and Acta Industry CanadaFCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitationsTelephone operating range Technical specificationsDect 6.0 digital technology Index Index During playback Remote access wallet cardAction Remote command