AT&T 1030, 3070 manual Fixed Features, Hold, Touch Transfer

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Fixed Features

Fixed features are the features assigned to the permanently labeled buttons on your voice terminal.

HOLD

To put a call on hold:

●Touch Hold.

When you put a call on hold, the green light next to the call’s line button flashes rapidly. If someone else puts a call on hold from another voice terminal, the green light flashes slowly next to the call’s line button on your voice terminal.

To take a call off hold:

●Lift your handset.

●Touch the held call’s button.

When you leave a call on hold for more than a minute, your voice terminal rings to remind you the call is still on hold.

TRANSFER

To transfer an outside call from your voice terminal to another person in your MERLIN system or to a Group Call Distribution group (see “Group Call Distribution,” page 30):

●Touch Transfer.

●Dial the intercom number for the person or dial the Group Call Distribution code.

●Hang up.

Hold

Pause

555-1234

Transfer

++

intercom number

10

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Contents Merlin Table of Contents Read on to learn how to use these features...and many more Available FeaturesDon’t lift your handset Hang up your handset Touch a button Key to SymbolsOutside Calls Placing CallsButton Access and Dial Access to Line Pools Automatic Route Selection Ringing Intercom Calls Line Request Intercom Calls Touch Intercom-Voice Touch Intercom-RingAnnounced Intercom Calls Answering Calls Touch Transfer Fixed FeaturesHold TransferConference Transfer with Voice AnnouncementTouch Transfer Touch Intercom-Voice Drop Touch ConferenceMonitor-on-Hold SpeakerOn-Hook Dialing Touch SpeakerTouch Message Group ListeningMessage MessageTouch Recall RecallBasic Programming Instructions Custom FeaturesNotify Notify Receive Notify SendOutside Auto Dial Special Characters in Programmed Dialing Sequences Auto Intercom 10-button voice terminals only Intercom-VoicePersonal Speed Dial Saved Number Redial Using a System Speed Dial ButtonSystem Speed Dial When you dial a number you want to save for later redialing Last Number Redial Manual SignalingLoudspeaker Touch Intercom-Voice or Intercom-Ring Using a Dial CodeGroup To page a group using a dial code To Place an Intercom Call Group Call DistributionTo Transfer an Outside Call One-Touch Hold with Call Announcement ONE-TOUCH Transfer or ONE-TOUCH Hold with Call AnnouncementOne-Touch Transfer Touch Auto Answer-All Auto ANSWER-ALLCall Coverage Auto ANSWER-INTERCOMTouch Auto Answer-Intercom Touch Coverage Inhibit Coverage InhibitTouch Do Not Disturb Using Call Coverage and Coverage Inhibit to Forward CallsTouch Coverage Inhibit again Do not DisturbPrivacy Touch Do Not Disturb againOnly for systems with rotary lines TOUCH-TONE EnableTouch Touch-Tone Enable Call Park For use only with the Smdr featureAccount Number Entry Touch Account Number again+ + Touch Call ParkCall Pickup Line Pickup Touch Call PickupTouch Intercom-Ring or Intercom-Voice Touch Line Pickup Using a Single Line Pickup ButtonUsing Buttons Programmed to Pick Up Specific Lines Programmable Line Ringing Ringing and Line Selection OptionsRinging Options Personalized Ringing Automatic Line Selection Voice Announcement Disable555-1234 Simultaneous Voice and Data Calls Green light next to Message goes on Using PBX, Centrex, or Custom Calling Features Placing Calls Optional EquipmentHANDS-FREE Unit General Purpose Adapter Answering CallsTouch Microphone On/Off Touch Speakerphone On/OffNotify, 17 19 IndexFeature Name Programming Code Suggested Button Label Feature Programming ChartPaging Features Other Features Feature Programming Chart Quick Reference Card Fixed FeaturesQuick Dialing Programmable FeaturesAT&T

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