AT&T 2325/2365 user manual Case of Difficulty

Page 61

ANSWERING SYSTEM

PROBLEMSOLUTION

If the system does not answer after the correct number of rings:

Make sure that the answering system is on.

If Toll Saver is on, the number of rings changes to two when you have new messages waiting.

In some cases, the system may be affected by the ringing system used by the local telephone company.

If the memory is full or the system is off, the system answers after 10 rings.

PROBLEMSOLUTION

If CL appears in the You need to reset the clock. See “Change

Message Window: the Clock” in the ANSWERING SYSTEM OPERATION section of this manual.

IN CASE OF DIFFICULTY

PROBLEM

If the system does not respond to commands from a remote touch tone phone:

SOLUTION

Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.

The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.

Make sure you enter your Remote Access Code correctly.

There may be noise or interference on the phone line you are using. Press keys firmly.

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Image 61 Contents
Part 1 Important Product Information With Caller ID/Call WaitingAdvanced American Telephones. All Rights Reserved Contents YOU Parts ListAbout Caller Identification Caller ID Before YOU BeginAbout the Call Log About Adding HandsetsInstallation InstallationTable/Desk Installation Connect the power cordCharge the handset battery Install the handset batteryCheck for dial tone Headset Belt ClipWall Installation Telephone Feature Setup Telephone Feature SetupFeature Setup Menu Ring Volume Ring VolumeCall LOG Phone Book Ring Ring PatternKEY Click External InternalKey Click Language Handset NameName StepsLanguage English Language SettingLanguage Clear MSG Wait Clear MSG Wait Dial Method Clear Message WaitingClear MSG Wait CONFIRM? Set Dial Method SetupDial Method Call LOG Dial Method DtmfTelephone Operation Telephone OperationSpeakerphone Call TimerExternal Call Flash/Call Waiting RedialMute MutedTemporary Tone Dialing Page/Handset LocatorDisplay Screen Messages This Icon Indicates Display Screen IconsLight Status Indicates Base LightsToneindicates Tones and What They MeanIntercom Operation Intercom OperationIntercom Calls Transfer a Call Answer an Incoming Call While on an Intercom CallSelect Intercom Handset #1 Forward a Call Conference Calling Phonebook PhonebookStore Name DialPhone Book Full Store SearchAlice Dial a Number in Phone BookEdit a Number/Name in Phone Book Press Mdelete to erase a character Delete a Number/Name from Phone Book Alice DELETE? Caller ID Operation Caller ID OperationJohnson Thomas TOM JohnsonReview Call Log Removing a Specific Call Record Remove Call RecordsCall LOG Delete ALL? Remove All Call RecordsStore a Call Record in Phone Book Dialing Options Display DialOperation Audible IndicatorsAnswering System Operation AT the Base Turn Answering System On or OffAbout Mailboxes Answering System OperationAbout Announcements Uuntil you hear Change announcement Record Your AnnouncementAnswering System Operation Answering System Feature SetupFeature Summary Listen to Messages System Operation Adjust Playback VolumeDelete Messages Announces Please select mailbox Record a MemoWindow Displays To Indicate Message Window DisplayRemote Access Remote AccessRemote Access Commands Connect with the Answering SystemRecord announcement End remote access callRecord memo Turn system offCharge the Handset Battery Pack Battery LifeBatteries BatteriesReplace the Handset Battery Pack Telephone Operation Case of DifficultyIf the phone does not work at all, check these items first If you have If the phone does not ring when you receive a call If you hear noise or interference when using the phoneCaller ID DifficultyIf your telephone MisdialsIf messages are Answering SystemIncomplete If callers are unable to leave messages in Mailbox 2 orCase of Difficulty Announcement isn’t If your outgoingClear Default Settings Default SettingsTechnical Specifications Technical SpecificationsTechnical Specifications Index IndexNo Line Not Registered OUT of Service